1.0 Introduction
1.1 Background of the Study
Human beings as superior animals, claim to be the sole possessors of logic, rationale and conscience. Humans are expected to resolve their differences and establish justice for sustaining peace, harmony and tranquillity since they have brains that are superior to that of other animals. The potential for conflict occurs whenever two or more people have contact with each other. Conflicts occur within a family, a group a community within and between different groups and within and between nations.
Often people assume that conflict is abnormal and bad. However, conflict is a normal and unavoidable part of all relationships and societies. It is even essential for the healthy functioning of a relationship or social group, because conflict allows people to adapt to new situations and invent new approaches to problems. What makes a conflict destructive is the negative ways people commonly deal with conflicts.
Conflict does not have to be destructive if handled effectively; conflict can actually contribute to stronger, deeper relationships and can help to address on-going problems and concerns. Human history is packed with conflict. Some conflicts crop up on a small level involving only a few people sometimes it occurs within a single person's mind.
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