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Corporate Governance and Its Impact on the Management of MTN Mobile Communication Nigeria Ltd. Kaduna Main Branch

Corporate Governance and Its Impact on the Management of MTN Mobile Communication Nigeria Ltd. Kaduna Main Branch

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DEDICATION

This research material, titled “Corporate Governance and Its Impact on the Management of MTN Mobile Communication Nigeria Ltd. Kaduna Main Branch” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.




ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Business Administration and Management (BAM) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Corporate Governance and Its Impact on the Management of MTN Mobile Communication Nigeria Ltd. Kaduna Main Branch provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.




PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”



    Corporate Governance and Its Impact on the Management of MTN Mobile Communication Nigeria Ltd. Kaduna Main Branch



    Introduction

    1.1 Background of the Study

    Corporate Governance is a number of process, customers, policies, laws and institutions which impacts on the way a company is controlled. An important theme of corporate governance is the nature and extent of accountability of people in the business and mechanisms that try to decrease the principal agent problem (Wikipedia, 2011).

    Corporate Governance also includes the relationships among the many stakeholders involved and the goals for which the corporation is governed. In contemporary business corporations, the main external stakeholder groups are shareholders, debt holders, trade creditors, suppliers, customer and communities affected by the corporation’s activities. Informal stakeholders are the board of directors, executives and other employees. It guarantees that an enterprise is directed and controlled in a responsible, professional, and transparent manner with the purpose of safeguarding its long-tem success it is intended to increase the confidence of shareholders and capital market investors.

    The World Bank (2009) states that corporate governance comprises two mechanisms, internal and external corporate governance. Internal corporate governance, giving priority to shareholder’s interest, operated on the board of directors to monitor top management. On the other hand, external corporate governance monitors and controls manager’s behaviors by means of external regulations and force, in which many parties, such as suppliers, debtors (stakeholders), accountants, lawyers, and providers of credit and investment bank.

    In the past, so many corporate organizations have been caught of getting involved in unethical practices, for example the discovery of financial scam by the Central Bank of Nigeria after the consolidation exercise, involving seven top bank executives in Nigeria, which puts the credibility of their corporate image under suspicion, which further shocking investors confidence. Consequently, corporate governance mechanism has been a crucial issue discussed again.

    It is against this background that the researcher see the subject matter; corporate governance and its impact on the management of MTN Mobile Communication Limited, Kaduna main branch as an issue worthy of being investigated.


    1.2 Statement of Problem

    In the past, so many organizations in Nigeria have been involved in unethical practices, which puts the credibility of their corporate image doubt. As such MTN Mobile Communications just like other telecommunication company have been constraint with issues arising form customer’s complaint of high tariffs, exploitations of workers by using contract staff as against direct engagement of workers that would be remunerated according to their condition of service. Previous researches into the subject has brought to light the poor governance of so many companies with indebted accounts in Nigeria economy. Their accounting systems did not reflect the companies financial status. A typical example is the financial scam of Oceanic and Intercontinental Bank after the consolidation. Most management of such outfits were not accountable to stakeholders of the companies. Besides, the counts and the regulatory agencies were short of authority, corruption and kickbacks were part of the system in the companies. The poor governance practices led to the collapse of so many companies in Nigeria. Hence the need to study corporate governance and its impact on the management of MTN Mobile Communication Kaduna main branch.


    1.3 Objective of the Study

    The main objective of the study is to examine the corporate governance and its impact on the management of MTN Mobile Communication. The specific objectives are:

    1. To examine the effect of corporate governance on the performance of MTN.
    2. To examine the internal and external corporate governance control mechanism in MTN.
    3. To identify the systemic problems of corporate governance in MTN.
    4. To proffer workable solutions to the identified problem of corporate governance in MTN.

    1.4 Significance of the Study

    The study will be significant to MTN Mobile Communication especially as they utilize the findings of this research in enhancing policy governance in their organization. The study will also add to the existing knowledge on the subject matter and will also be a reference material for further research on corporate governance.


    1.5 Research Questions

    The central research question is: What is the impact of corporate governance on the management of MTN Mobile Communication? The specific questions are:

    1. How does corporate governance affect the performance of MTN?
    2. What are the internal and external corporate governance control mechanism in place in MTN?
    3. What are the systemic problems militating against corporate governance in MTN?
    4. What are the solutions to such problems?

    1.6 Scope of the Study

    The study covers the examination of the impact of corporate governance on MTN Mobile Communication. The collection of empirical data is limited to MTN Mobile Communication Kaduna main office. The study covers a time from 2006 – 2011.


    1.7 Definition of Terms

    Corporate Governance:

    This is relationship that exists between the different participants, and defining the direction of the firm.

    Corporation:

    This refers to corporate entity or a body by means of which capital is acquired, used for investing in assets producing goods and services.

    Shareholders:

    People who have invested in a company through subscribing to the company’s stock.

    Board Structure:

    Management at the top comprising of board of directors.

    Ownership Structure:

    Shareholders and directors.

    CEO:

    Acronym for Chief Executive Officer.


    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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