1.1 Introduction
Emergency is an unplanned event that can cause loss of lives and properties, discomfort to citizens, physical and environmental damage, and disrupt a lot of activities. Emergency Management System has it that it is Organized analysis, planning, decision making, and assignment of available resources to mitigate, prepares for, respond to and recover from the effect of all hazards. The Emergency Management Information System is a web based application that efficiency receives a phone call from all services, records the details of an emergency including location, finds the next available ambulance and dispatches the ambulance as fast as possible with some minute. The process of dispatching was supported by computers and moved in many locates to a paperless system that require above average computer skills. System not only permitted in dispatcher to record the call information, but also automated the call triage process, allowing system to become algorithm-based decision support tools.
As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Limitations of the Study and Definition of technical terms.
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