The study was carried out to find out the Determinants of Dispute Involving Managers and Secretaries. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its reliability. The percentage method was used in calculation. The major findings of the study were:
- That secretaries have more area of conflict with their bosses than areas of mutual friendship.
- The consequences of such conflicts affect the progress of the establishment concerned.
- That if the possible strategies or procedures suggested can be adopted by the secretaries the conflict can be remedial.
It is concluded that, it is important for the secretaries to have a good working relationship with their bosses to stop the conflicts and achieve the goals of the establishment, and bosses should provide or create a room for negotiation between them and their secretaries.
1.1 Introduction
In this section, Determinants of Dispute Involving Managers and Secretaries is discussed, with relevant and recent citations. As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the aim and objectives of the study. Others are significance of the study, scope of work, research hypothesis and questions, limitation of the study and definition of terms.