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PRELIMINARY PAGES
CHAPTER ONE
INTRODUCTION
- 1.1 Introduction
- 1.2 Background …
- ⋮
CHAPTER TWO
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
From time immemorial, communication has been the means whereby living things pass information or correspondence to one another.
In this project, an attempt has been made to give concisely, the essentials of good communication, though, it is hoped that the main purpose in writer's mind on this topic is to enlighten people in the approach of communication that produce more reaction and better response to the message. The importance of communication to the secretary is to be conscious of the vital importance of communication to the desired message in appropriate form.
In other words, secretaries are needed in every type of organisation or office in carrying out responsibilities. One of these responsibilities is the use of effective communication in the organisation; there would not be an abundant flow of information for decision making. Further more, if a form of communication is being used correctly, there should be a desirable feedback. However, when there is a breakdown or any interference in communication, the communication tend to be in effective. For any management to function and succeed in their undertakings there must be a competent secretary with good qualities who is able to make an effective and efficient use of communication.
The function of a secretary under life's process, because of the need of the effective communication. Management spend their time to make sure that any secretary employed on a well organisation should at least know much about communication process so much so that a manager's effectiveness cannot be improved without the knowledge of his secretary.
1.1 Introduction
… As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitation of the study and Definition of technical terms.…
This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …
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