Effects of the Practice of Ethics and Social Responsibility of Management on the Goal Attainment of Business

Effects of the Practice of Ethics and Social Responsibility of Management on the Goal Attainment of Business

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Reference ID: PS-13821-TM

DEDICATION

This research material titled “Effects of the Practice of Ethics and Social Responsibility of Management on the Goal Attainment of Business” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Business Management, Book Authors and Profound Scholars of existing or related project material on “Effects of the Practice of Ethics and Social Responsibility of Management on the Goal Attainment of Business” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    ABSTRACT

    This research work was purposely evaluated the effects of the practice of ethics and social responsibility of management on attainment of business with consideration to the Promasidor Nigeria Limited and Nestle Nigeria Plc as the reference points and areas.

    Different definitions of business ethics and social responsibility of management by various writers and scholars were considered. In all, business ethics is seen as a predominantly responsibility in the business system where it enable management to lead adequately while social responsibility is all about a means to maintain and improve overall society welfare for increases in the viability of the business system and orderly legal society.

    The research further indicate how a business organization should be ethically and socially responsible to whom to should be done and on what bases.

    To this end, the ambiguous conception and perception about ethics and social responsibility in Nigeria and related were addressed while despites its importance, many business firms have not been to reap fill gains of practices of them due to their negative perception. At the end, suggestions are therefore recommended to the government and business organization for effectiveness.


    Effects of the Practice of Ethics and Social Responsibility of Management on the Goal Attainment of Business

    CHAPTER ONE


    Introduction

    1.1 Background Of The Study

    Business is being run by management whom needs to display ethical behaviour and forgo the unethical activities but business is also part of the society and exerts considerable impact on the society. Hence, management must assist to maintain and improve overall society welfare for increases in the viability of the business system and on orderly legal society. These concepts of ethics and social responsibility of management in business is one of determinants in survivability of any well structured business organization.

    Business ethics make responsibility predominantly in the business system and management to lead adequately with a consideration to the either classical view or socio-economic view of social obligation to the society and environ.

    Alka (2011) Stated that Business ethics is a form of applied ethics that examined ethical principles and moral or ethical problems that arise in a business environment.

    Generally, behind the table of every business is the profit motive and behind its continuity is profit. It is the profit motive that drives owners, shareholders into buying shares and private capital owners into investing their capital in business. It is the profit motive that lead to goods and services being produced and it is the profit earning that ensures the continue existence and growth of the business. Meanwhile, this is not to say that immediate profit should be responsible in the growth, survived adaptation of an organization cannot be over emphasized.

    Ibekwe, (1984) emphasized that an ethics and a social responsibility neglected by a business at a particular time, a poor quality good delivered to customer in the course of seeking immediate profit could result in loss in product corporate image of the business. In the present day highly competitive market of branded goods, a bad image could be very devastating. As sales may subsequently go down, profit making could be seriously affected.

    According to Daniel and Koontz (1983), no question has received more attention by businessmen, government, politician and people in general in the past few years except question in new being addressed with an increasing frequency by government agencies and other parastatals, universities, non-profit foundation, charitable organization and so on. It in view of this that businesses are today much more ethical and socially responsible than before. Businesses are interested not just in the quality of goods and services they produce but also in continue their business environment. They appreciate but a good image and acceptability of their products and services by the public could mean substantial enhancement of long-run profit.

    A loss in image could have a negative effect on the business social responsibility, but as a result of greater influence and pressure from groups like labour responsiveness to social needs, could make the business more responsive.

    However, Daniel and Koontz (1983) reformed to social responsibility as an idea that is appropriate and desirable for business to consider and work with as it pursues its economic goals. In other words the business is contigent on balancing the social responsibility with basic economic and social goals.


    1.2 Statement Of The Problem

    Firstly, the existence of business ethics; Business is an entity that need to have norms, values and attitudes within its environment. Thus, to act in an ethical fashion is to conform to some standard of moral behaviour. The management is in driver’s sect in business but how do they works with business ethics necessary.

    Secondly, how is the management has extreme power to influence societal conditions: Management is the decision maker in business, determine position of business and organization but management must assist to maintain and improve overall society welfare.

    Thirdly, how effective practice of ethical and social responsibility of an organization tend to have influence or management activities on business profitability and survivability. It results in the creation of loyal and satisfied consumers while society gives business a chance to solve social problems that government has failed to solve because business is part of the society.

    Lastly, impact of social responsibility on the business activities especially its effect on corporate image and profit level of a firm: All goods and services produced by the organization are mainly for the company’s return and for the use of the people within the environment. The business organization must take study and research of environment and market in which is operating to identify social needs in terms of education, scholarship, infrastructure, sponsoring, health improvement, etc., to place its image (corporate) on mast-head so as to make its products acceptable and profit level maximize.


    1.3 Purpose Of The Study

    This study aims to know whether social responsibility and ethics in business is related to corporate image of an organization. It is to examine practice of social responsibility and indicate whether it has relationship with profitability of the company and customers’ patronage.

    The result of the study will assist business firms to know what they stand to gain and loose if they are ethically and socially responsible. It will help to correct the impression that business firm should not be socially responsible due to the cost of engaging in such programmes.


    1.4 Research Questions

    The researcher will examine the relationships and possible explanations. Therefore, research question in the problem aforementioned are the following:

    1. Does Nigerian firms ethically in business?
    2. Is it competitive pressures resulting in unethical behaviour of the management?
    3. Does a business ethic bring about good and lasting product corporate images?
    4. Does businesses are much more ethical and socially responsible today than before?
    5. Does quality and quantity only determine profitability of a product and business
    6. Does this company and business is social responsible
    7. Is it socio-economic view of social responsibility lead to attainment of business goal?
    8. Is it ethical and moral for management to be socially responsible?
    9. Does it results in the creation of loyal and satisfied consumers/customers?
    10. Is it a negation of the main organization’s objective of profit maximization?
    11. Is there any lack of broad public support for the involvement of management in social issues?
    12. Is there any social audit effectiveness from the business firm?
    13. Does an ethical concept change from time to time or between cultures?
    14. Does ethics in business and social responsibility helps in attaining business goal viably.

    1.4 Statement Of The Hypotheses

    In order to ensure the reliability of this study, it based on some assumptions. The following assumptions will be tested and determined by the means of the statistical method. However, the researcher will be guided by the following hypotheses.

    1. HO: Nigerian firms were not ethically in business
      HI: Nigerian firms were ethically in business
    2. HO: Competitive pressures are not resulting to unethical behaviour of the management
      HI: Competitive pressures are resulting to unethical behaviour of the management
    3. HO: Business ethics and social responsibility does not bring about good and lasting product corporate image
      HI: Business ethics and social responsibility brings about good and lasting product corporate image
    4. HO: Business is not much more ethical and socially responsible today than before
      HI: Business is much more ethical and socially responsible today than before
    5. HO: Quality and quantity are not only determine profitability of a product and business
      HI: Quality and quantity only determine profitability of a product and business
    6. HO: Socio-economic view of social responsibility does not lead to attainment of business goal
      HI: Socio-economic view of social responsibility leads to attainment of business goal
    7. HO: Effectiveness of social audit of the business firm cannot enhances goal attainment
      HI: Effectiveness of social audit of the business firm enhances goal attainment
    8. HO: Ethics in business and social responsibility does not help in attaining business goal viably.
      HI: Ethics in business and social responsibility helps in attaining business goal viably.

    1.5 Scope Of The Study

    This study will descriptively and empirically examine the relationship between business ethics, social responsibility and corporate image, emphasis on the effect of social responsibility and ethical nature on the profit level and goal attainment of Promasidor foods Nigeria Limited and Nestle Nigerian Plc.


    1.6 Significance Of Study

    This study is poised to establish an eagle-eye to the business ethics that could be major or minor in nations to business system with management functional ability in respect of the social obligation (responsibility) of an organization to its societal environment. The problems, challenges embedded in these concepts, activities and influences on profit attainment and survivability of an organization.

    The study will harmonize various views of the stakeholders in business organization and society especially focuses on Promasidor foods Nigeria Limited and Nestle Nigeria Plc. The views and the dispositions of the people who will contribute will be evaluated and in the end, recommendation will be proffered as the forward step on the generated issues or problems.


    1.7 Definition Of Terms

    It is highly significant to clarify conceptually the key word in the study so that better understanding of the topic shall be achieved.

    Consumerism:

    As a social movement seeking to argue that right and power of buyers in relation to seller. It is basically a protest movement in which consumers are protesting against what they feel to be unfair, normal or basic rate of profit earned by other business of similar type

    Profitability:

    A firm’s ability to earn a profit and its potential for future earnings

    Social Responsibility:

    The expectation that companies should act in the public interest and contribute to the solution of social and ecological problem. It can as well be termed as obligation of decision makers, which protects and improves the welfare of society as a whole, done with their own interest.

    Business Ethics:

    It is the proper conduct of the individual and corporate entity in business situations.

    Ethics in Management:

    It is the determination of what is right and proper and fair or just in the behaviour of individuals or groups of management practitioners

    Stakeholder:

    These groups or individuals who are affected directly or indirectly by organization’s pursuit of its goal.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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