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Employer’s Expectations of Secretaries in an Age Informati
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Employer's Expectations of Secretaries in an Age Information and Communication Technology (ICT) Driven Business Offices

This page presents an excerpt from the research material, including the preliminary pages, table of contents, abstract, Chapters One to Five, and references. The complete material for Employer's Expectations of Secretaries in an Age Information and Communication Technology Driven Business Offices covers all sections listed in the table of contents provided by Sparklyn Services and will be sent in Microsoft Word (.docx) format upon request, allowing you to make changes whenever needed.

Material Excerpt on Employer’s Expectations of Secretaries in an Age Information and Communication Technology (ICT) Driven Business Offices

TABLE OF CONTENTS

PRELIMINARY PAGES

  • Title page
  • Approval page
  • Dedication
  • Acknowledgement
  • Table of Contents
  • Abstract

CHAPTER ONE

INTRODUCTION

  • 1.1 Introduction
  • 1.2 Background of Study
  • 1.3 Statement of the Problem
  • 1.4 Aim and Objectives of the Study
  • 1.5 Research Questions
  • 1.6 Research Hypothesis
  • 1.7 Significance of Study
  • 1.8 Scope of Study
  • 1.9 Limitations of the Study
  • 1.10 Operational Definition of Terms

CHAPTER TWO

LITERATURE REVIEW

  • 2.1 Introduction
  • 2.2 Conceptual Review
  • 2.3 Theoretical Framework
  • ⋮
  • 2.4 Empirical Studies
  • 2.5 Research Gaps
  • 2.6 Summary of Literature Review

CHAPTER THREE

RESEARCH METHODOLOGY

  • 3.1 Research Design
  • 3.2 Area of the Study
  • 3.3 Population of the Study
  • 3.4 Sample Size and Sampling Techniques
  • 3.5 Validation of Research Instrument
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Questionnaire Administration
  • 3.9 Ethical Consideration
  • 3.10 Statistical Analysis

CHAPTER FOUR

DATA ANALYSIS, RESULT AND DISCUSSION

  • 4.1 Introduction
  • 4.2 Presentation and Analysis of Data
  • 4.3 Re-statement of Research Questions
  • 4.4 Test of Hypotheses
  • 4.5 Discussion of Findings

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

  • 5.1 Introduction
  • 5.2 Summary of Findings
  • 5.3 Conclusion
  • 5.4 Recommendation
  • 5.5 Suggestion for Further Study

REFERENCES

APPENDIX A - “QUESTIONNAIRE”

ABSTRACT

This study focuses, on employer's expectation of secretaries in an age of ICT driven business offices in Owerri. The research questions were used as a guide to the study. The target population used for the study was 25 employers from some selected private and public business offices in Owerri. The sample of the study was the same as the population because the population was very small in order to avoid sampling bias. In carrying out this study the survey research method, which makes use of questionnaires as the main instrument for data collection was adopted. The data collected was analysed using mean, mean score of 3.23 and above was considered relevant, while mean score of below 3.23 were considered not relevant and four — likert shall.

Analysis showed the at secretaries should strive hard to fit into the current age of ICT to, meet the expectations of employers. After analysing the data obtained it was found that; employers are highly selective on competent secretaries who have good communication skill. Based on the findings it was concluded that since ICT innovation era poses a lot of challenges to both prospective & practicing secretaries, the prospective secretaries should strive to develop themselves to suite the expectations of employers in an age of ICT driven business offices. Finally, it was recommended that institutions of higher clearing should introduce the use of modern ICT equipment in their training course curriculum in order to produce well-groomed secretaries who would keep the academic name of the institutions to high esteem.

CHAPTER ONE

1.1 Introduction

In this section, Employer's Expectations of Secretaries in an Age Information and Communication Technology (ICT) Driven Business Offices is discussed, with relevant and recent citations. As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the aim and objectives of the study. Others are significance of the study, scope of work, research hypothesis and questions, limitation of the study and definition of terms.

CHAPTER TWO

2.1 Introduction

This chapter presents existing knowledge, relevant theories, previous research findings, and the methods used by other researchers to provide background information on Employer's Expectations of Secretaries in an Age Information and Communication Technology (ICT) Driven Business Offices. This section also documents the state of the art on the subject under study and provides a comprehensive review of the existing literature. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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