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Essentialities of Good Human Relations to the Effective Performance of Secretarial Functions

Essentialities of Good Human Relations to the Effective Performance of Secretarial Functions

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DEDICATION

This research material, titled “Essentialities of Good Human Relations to the Effective Performance of Secretarial Functions” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.



ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Office Technology and Management (OTM) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Essentialities of Good Human Relations to the Effective Performance of Secretarial Functions provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.



TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE

INTRODUCTION

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • ⋮
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    ABSTRACT

    This project points out the important and necessity of good human relations aimed at improving secretarial functions in an organization. Essentialities of Good Human Relations itself are a reflection of effectiveness and efficiency of the secretary.

    The success and growth of an organization is based among other competing factors on the effectiveness of the secretary applying good human relations with his or her co-workers and outsiders.

    The following are outlines treated in the study:

    1. What is the implication and meaning of Essential human relations and computerization?
    2. The secretary function.
    3. Applying essential human relations to secretarial functions.
    4. Qualities of a secretary.
    5. Essential human relation in offices.
    6. Importance of essential human relations in offices.
    7. Cardinal principles of essential human relation.

    Essentialities of Good Human Relations to the Effective Performance of Secretarial Functions

    CHAPTER ONE

    1.0 Introduction

    The motive of the research that leads to this topic is to look into and study the good human relations of a secretary to the enlistment of an organization.

    It will be helpful for the growth of an organization if the issue of good human relations development is allowed and likewise the organizations staff and customers will be equally encouraged and treated in the same manner.

    Processing good human relations with direct experience will lead to effective performance of secretaries in organizations.

    The improved performance of any organization, be it the government or private, depends on how well its members are trained i.e. How the secretaries relate with the management team, co-staffers and the customers.

    Good human relations of a secretary in an organization lead to general improvement in any section in an organization because by paying positive attention to the boss, it can lead to promotion of the secretary.

    …

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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    Defense Procedure for Office Technology and Management Researchers

    In preparation for defending a project or seminar on Essentialities of Good Human Relations to the Effective Performance of Secretarial Functions, it is imperative that as a nursing student, you demonstrate comprehensive knowledge of your research. The defense process is structured to include presenting your work, answering questions, and illustrating its pertinence. Initially, provide a succinct yet thorough introduction to your research topic, emphasizing its importance and the objectives, ensuring that both the audience and the External Examiner can understand the scope of your study.

    Prior to your defense, be thoroughly acquainted with your research abstract and the critical elements of Chapter One, including motivation for embarking on this research, problem statement, objectives, and significance. In Chapter Two, be ready to cite at least two references from the literature review. For Chapter Three, you should be equipped to discuss the methodologies, tools, and techniques utilized. In Chapter Four, defend your research by justifying the findings and linking them to your research objectives.

    Conclude your defense by succinctly summarizing the study and offering insightful, evidence-based recommendations. A professional dress code, such as wearing a suit and tie, is vital to create a favorable impression and elevate your presentation.

    During the question and answer segment, the External Examiner may pose questions pertaining to your research. If confronted with a challenging or irrelevant question, respond diplomatically with, “Sorry, Sir/Madam, the question asked is beyond the scope of my study.” Whenever possible, direct your answers back to your research findings to reinforce your expertise.

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