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Impact of Information Technology on Secretarial Profession in Nigeria

Impact of Information Technology on Secretarial Profession in Nigeria

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Reference ID: PS-3983-TM

DEDICATION

This research material titled “Impact of Information Technology on Secretarial Profession in Nigeria” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Office Technology and Management (OTM), Book Authors and Profound Scholars of existing or related project material on “Impact of Information Technology on Secretarial Profession in Nigeria” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    Impact of Information Technology on Secretarial Profession in Nigeria

    CHAPTER ONE

    1.0 Introduction

    1.1 Background Of Study

    By the mid 20th Century, humans had achieved a mastery of technology sufficient to leave the atmosphere of the earth for the first time and explore space. According to Merriam-Webster (2007) technology is making usage and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. The word technology comes from Greek, the term can either be applied generally or to specific areas: example include construction technology and information technology.

    Technology has affected society and its surroundings in a number of ways. In many societies, technology h as helped develop more advanced economies (including today's global economy) and has allowed the rise of a leisure class. Many technological processes product unwanted by-products: known as pollution and deplete natural resources, the determinants of the earth and its environment. Various implementations of technologies influences the value of a society and news technology often rises new ethical questions examples include the rise of efficiency interm of human productivity, a term originally approved to machines and the challenge of traditional norms.

    According to Franklin Ursula (1952) Traditionally, new technology has been concerned with the construction of machines, structures, and tools on a relatively large scale. The development of materials for building bridges or sky scrapers is an example of this, as is the development of the internal construction engine and the nuclear reactor. While such activities involve all the sciences, from chemistry to nuclear physics, the overding goal has been the same to improve the human condition by finding better ways to deal with the macroscopic world.

    Jaulius Adama’s (1999) in his views says: Since world War II, the focus of technological activities has undergone a major change while the old activities are still pursued, they have largely superseded by applications of technology at the microscopic level instead of building large-scale structures and machines modern-day technology tends to concentrate on finding improved ways to transfer information and to develop new materials by studying the way atoms come together. The silicon clip and micro electronics typing the new technological trend, as does the blossoming of genetic engineering. The trend can be expected to continue into the fore seeable future.

    With the changing world of technology this day, it is important to say that modern technology has come to stay, and it plays significant role in the improvement of the secretary's job which in turns enhances productivity in all aspect.

    However Eric Schalzbery (2004) in his views says that with the high rate of technological development in this “global village”, the secretary has come to terms with the reality of having her job greatly enriched and complete business activities going on in modern office. The secretary plays important role in ensuring the proper utilization of these machines for greater productivity.

    In the past, most office work had been carried out manually although them the volume of office work had been small and there was less sophistication in the industrial art, hence there was no significant demand for modern technology. But today, when one looks at the basic tasks. In an office, whether it be writing, calculating, filling, sorting or analysis, it is found that office machines cam be used to dot he job better and faster which leads to great achievements and professionalism in the field. There has never been grater need for efficiency in business than there is today. All kinds of businesses. Must employ modern methods in their offices. The raw material of an office is information, and the responsibility of an office is lit that of a clearing house, receiving and sending out information, processing storing facts in various forms.

    Therefore, the ever increasing size of business organizations has increased the development of new techniques in office management. Unlike in the past, where the secretary made use of old model manual typewriter that does not enhance efficient. Since the secretary is a medium through which the organization actions and policies are conveyed to the public. In readable and disenable form, it is wise that she is exposed to office machines and understand their proper usage so that she can efficiently carryout the routine job of the office. By so doing the organization concern can benefit highly form the services of the secretary.

    The secretary is part of the management team since she is completely involved in the affairs of the office and in making and implementation of business plans. She deals with letter drafting and typing, filing processing and storing of information as well as disseminating information. With the office automation such as electronic typewriter Word process, computer, telephone, fax machine, internet, e-mail, photocopier and calculating machines at her disposal, her job is sure to progress swiftly and a boost to attaining productivity in the organization where she works.


    1.2 Statement Of Problem

    Despite the fact that productivity and high-quality work output in an office are considered to be achieved through modern technology. It's also thought that these machines could lead to jobs. shifting. This is the anxiety that a lot of workers experience when their company buys new equipment.

    The machines are cost effective. Some organizations do not really apply the use of some of the modern machines and this lead to poor performance, this is because they seem not to attach great importance to these machines and most secretaries are ignorant of their uses.


    1.3 Aim and Objectives Of The Study

    The aim of the study is to examine the Impact of Information Technology on Secretarial Profession in Nigeria. In achieving this aim, the following specific objectives were laid out as follows:

    1. To examine the concept of modern technology and its effect on the secretary’s profession.
    2. To examine whether modern technology causes job displacement of secretaries in organizations.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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