Improving Maintenance Culture and Quality of Public Properties in Nigeria A Case Study of Akwa Ibom International Stadium

Improving Maintenance Culture and Quality of Public Properties in Nigeria

Project / Seminar Material
Reference ID: PS-249-TM

DEDICATION

This research material titled “Improving Maintenance Culture and Quality of Public Properties in Nigeria” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Architecture, Book Authors and Profound Scholars of existing or related project material on “Improving Maintenance Culture and Quality of Public Properties in Nigeria” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.


Improving Maintenance Culture and Quality of Public Properties in Nigeria (A Case Study of Akwa Ibom International Stadium)

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION

  • 1.1 Background to the Study
  • 1.2 Statement of the Problem
  • 1.3 Objectives of the Study
  • 1.4 Research Questions
  • 1.6 Significance of the Study
  • 1.7 Scope/Limitations of the Study

CHAPTER TWO

LITERATURE REVIEW

  • 2.1 Introduction
  • 2.2 Theoretical Framework
  • 2.3 Concept of Building Maintenance
  • 2.4 Performance Measurement
  • 2.5 Maintenance Management
  • 2.6 Culture
  • 2.7 Maintenance Culture
  • 2.8 Maintenance In Developing Countries
  • 2.9 Maintaining The Quality of Public Properties

CHAPTER THREE

RESEARCH METHODOLOGY

  • 3.1 Introduction
  • 3.2 Research Design
  • 3.3 Population of Study
  • 3.4 Sampling and Sampling Technique
  • 3.5 Validation of Research Instrument
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Questionnaire
  • 3.8.1 Interview
  • 3.8.2 Key Informants Interview
  • 3.8.3 Observation
  • 3.9 Ethical Consideration
  • 3.10 Statistical Analysis

CHAPTER FOUR

DATA ANALYSIS, RESULT AND DISCUSSION

  • 4.1 Introduction
  • 4.2 Presentation and Analysis of Data
  • 4.3 Re-statement of Research Questions
  • 4.4 Test of Hypotheses
  • 4.5 Discussion of Findings

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

  • 5.1 Introduction
  • 5.2 Summary of Findings
  • 5.3 Conclusion
  • 5.4 Recommendation
  • 5.5 Suggestion for Further Study

REFERENCES

APPENDIX A - “QUESTIONNAIRE”

ABSTRACT

This study was carried out on the Improving Maintenance Culture and Quality of Public Properties in Nigeria. The study was limited to Akwa Ibom international stadium. The research design used for this study was the descriptive research design. The population for this study are employees of Akwa Ibom international stadium, Uyo. The population figure for the study was 32 respondents, comprising of Akwa Ibom international stadium staff from various departments such as operations, finance, administration etc.

Data for this study was collected from the respondents through the use of questionnaires. Various analytical tools and software such as pie charts, bar charts, tables, and Statistical Package for Social Science (SPSS) software were used in analyzing data for this study. The results showed that Nigerians exhibit poor maintenance culture for public properties, Government should do more in the enhancement of quality of public properties. The study recommended that there should be National policy on maintenance culture that would be effective at the three tiers of government.


Improving Maintenance Culture and Quality of Public Properties in Nigeria (A Case Study of Akwa Ibom International Stadium)

CHAPTER ONE

1.0 Introduction

1.1 Background to the Study

The Advanced Learners Dictionary defines maintenance as the process of protecting or preserving someone or something, or the process of keeping something in good condition. Culture, on the other hand, is a way of life, a lifestyle, customs, traditions, habits that portray the attributes of a person/people.

Maintenance culture is an attitude which is sadly lacking in Nigeria, whether in the home, office, school or factory. Mbamali (2003) added that poor maintenance culture has become a widely recognized problem in Nigeria which has poorly affected the quality of public properties.

Public property is property that is dedicated to public use and is a subset of state property. The term may be used either to describe the use to which the property is put, or to describe the character of its ownership (owned collectively by the population of a state). This is in contrast to private property, owned by an individual person or artificial entities that represent the financial interests of persons, such as corporations. State ownership, also called public ownership, government ownership or state property, are property interests that are vested in the state, rather than an individual or communities (Wikipedia, 2015).

Maintenance culture in Nigeria is one of the lowest around the world, especially, in our principal towns and cities where the majority of public properties are located. in the rural areas, the story is different and pleasant to hear. The traditional practice of communal clearing of community owned places such as market playground is in almost every village and in private homes. Also, it is customary to refurbish building interiors with mixtures of cow dung or natural red clay. The end result is attractive and totally indigenous. According to Wahab (1995) the nation accords low priority to property management leading to neglect of public properties. Mbamali (2003) asserted that we have no maintenance policy and therefore no such culture exists.

Neglect of maintenance has accumulated consequences in rapid increase in the deterioration of the fabric and finishes of a building, accompanied by a harmful effect on the contents occupants Seeley, (1987). Inadequate maintenance culture is a peculiar feature of almost every public building in Nigeria. According to Rotimi and Mtallib (1995) is partly due to poor maintenance culture on one hand and partly due to the absence of an appropriate benchmark. Gurjit (1990) asserted that lack of proper maintenance culture bring the life of these public building last before reaching the total obsolescence state. The declining maintenance culture in Nigeria and its effect on public buildings and all other properties has become a major problem to the government at various levels. This study examines ways of improving maintenance culture and its effect on quality of public properties.

A great portion of a nation wealth is evident in the total value of its public properties and buildings; it is also an important factor in the production of the building to be preserved. A poorly maintained building in a decaying environment depresses the quality of live and contributes in some measures to anti social behaviour which threatens the socio” political environment it finds itself in.

According to Stephen (2002) public properties services rarely perform as well as desired. The causes emanate from deficiencies in design, construction, commissioning and maintenance, many researchers have also observed that the generators of maintenance problems could be looked upon has caused during the design stage or construction stage or initiated during the usage stage or the user's carefree attitudes (Bad maintenance culture) which will eventually deteriorate the condition of the property.

He further said that all these could be planned for during the design stage. Maintenance problems though do manifest during the use of the building, their causes might be during the design stage. These made Dekker (2002) to assert that thinking on the maintenance should start in the design phase. According to Speight (2000), it is at the design stage that the maintenance burden can be positively influenced for better or for worse. Where the designer fails to make adequate consideration for minimizing maintenance problems, it always turns out to be a big problem when the building is eventually occupied for usage, the consideration for effective maintenance as one of the parameters for the building design. Seeley (1997) also said that a skilful design can reduce the amount of maintenance work and also make it easier to perform, since good maintenance begins on the drawing board.


1.2 Statement of the Problem

Oladimeji (1996) further described maintenance of public properties as the combination of any continuous actions carried out to retain a property in or restore it to an acceptable condition. Onwuka (1989) stated that maintenance culture is concerned with the planning and control of construction resources to ensure that necessary repairs and renewal are carried out with maximum efficiency and economy to enhance the quality of the property. However, the researcher is examining the ways of improving maintenance culture and quality of public properties in Nigeria.


1.3 Aim and Objectives of the Study

The aim of the study is to examine the Process of Improving Maintenance Culture and Quality of Public Properties in Nigeria. In achieving this aim, the following specific objectives were laid out as follows:

  1. To determine the factors affecting maintenance culture in Nigeria;
  2. To examine ways of improving maintenance culture in Nigeria; and
  3. To determine ways of enhancing the quality of public properties through improved maintenance culture.

1.4 Research Questions

The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

  • What are the ways of improving maintenance culture in Nigeria?
  • What are the ways of enhancing the quality of public properties through improved maintenance culture?
  • What are the factors affecting maintenance culture in Nigeria?

1.6 Significance of the Study

The following are the significance of this study:

  1. The findings from this study will educate the government and policy makers, stakeholders in building and the general public on the need for improvement in maintenance culture as a way of improving the quality of public property.
  2. This research will also serve as a resource base to other scholars and researchers interested in carrying out further research in this field subsequently, if applied will go to an extent to provide new explanation to the topic.

1.7 Scope of the Study

This study on improving maintenance culture and quality of public properties in Nigeria will cover the attitude of Nigerians to the adequate maintenance of public properties, looking at ways to improve maintenance culture with a view to improve the quality of public properties.


1.8 Limitations of the Study

During the course of this study, there were some problems encountered which stood as limitations to the research work. Some of the limitations include:

  1. Time Constraint:

    The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.

  2. Financial Constraint:

    Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

  3. Initial Cooperation Delay from Respondents:

    A particular limitation of this work came as a result of the respondent refusal to offer their cooperation at the initial time they were contacted. This contributed in making the success of this research study difficult.

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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