1.0 Introduction
1.1 Background of the Study
A completed building with its facilities and services must be fit for the purpose. Meaning that it should be able to perform its functions in the manner that will ensure satisfaction to its occupants (Ilesanmi, 2010; Hinde, 2012). Although buildings are constructed for different purposes (housing, school, health, etc.), their performance either excellent or poor can be seen from the eyes of its users (Ilesanmi, 2010; Jiboye, 2012). The design quality of a building have been found to influence its functions (Haciric, 2008; Ibrahim, 2011; Jiboye, 2012). For example, a well-designed school has shown to improve the teaching and learning process of teachers and students thereby improved educational achievements (Khan and Kotharkar, 2012; Khalila, Kamaruzzamanb, Baharumb, and Husina, 2015). Also, a well-designed hospital has shown to help in quick patients' recovery, have positive impact on medical staff and visitors (Abbas and Ghazali, 2010; Ibrahim, 2011; Dandajeh, 2011).
A number of reasons have been provided on why buildings perform poorly in meeting users' needs and expectations. The major reason was lack of adequate knowledge of users' changing needs and preferences by architects and other professionals who design, construct and maintain these buildings. And the panacea to improve the overall performance of buildings is to explore and understand users' needs, expectations and aspirations through regular performance evaluation by means of Building Performance Evaluation (BPE) or Post Occupancy Evaluation (POE) (Natasha & Abdul Hadi, 2008; Ibema, Opoko, Adeboye, and Amole, 2013).
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