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Secretarial JobTasks Required in Modern Business Offices and Implication on Secretarial Education Curriculum in Tertiary Institutions in the NorthCentral Nigeria

Secretarial Job-Tasks Required in Modern Business Offices and Implication on Secretarial Education Curriculum in Tertiary Institutions in the North-Central Nigeria

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Reference ID: PS-4009-TM

DEDICATION

This research material titled “Secretarial Job-Tasks Required in Modern Business Offices and Implication on Secretarial Education Curriculum in Tertiary Institutions in the North-Central Nigeria” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Computer Science (CS), Book Authors and Profound Scholars of existing or related project material on “Secretarial Job-Tasks Required in Modern Business Offices and Implication on Secretarial Education Curriculum in Tertiary Institutions in the North-Central Nigeria” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    ABSTRACT

    The study was carried out to assess Secretarial Job-Tasks Required in Modern Business Offices and Implications in Secretarial Education Curriculum in the North-Central Nigeria. Descriptive design was adopted for the study, and also four research questions and four null hypotheses were posited. The population of the Executives and Secretaries in both public and private organizations stood at 2,960 and 4,040, respectively. Proportionate sampling techniques were used in selecting the samples of 148 Executives and 202 Secretaries. Questionnaire was used to collect data. The Bio-data collected were analyzed using simple statistical tools frequencies and percentages. The null hypotheses 1 was tested using t-test and 2,3and 4 were tested with chi-square statistics at 0.05 level of significance.

    Findings among others were: The views of Secretaries and Executives did not differ on the job-tasks required by the secretary, the performance of Secretarial Education Graduates was significantly dependent on the impact of Information Technology, the performance of job-tasks in modern business offices was significantly dependent on the competencies acquired by Secretarial Education Students. Performance of Secretarial Education Students depended on the correction of lapses in the curriculum. It concluded that for Secretarial Education Graduates to cope with the trend of Information Technology, the curriculum of Secretarial Education needed to be revisited to embrace what is required in modern business offices.

    In view of the findings and conclusion, the following recommendations were made: there is need for the Federal and State Ministries of Education to provide facilities/equipment for development of Information Technology in Institutions of learning so that Secretarial Education Students can be trained and equipped to face the challenges of modern business offices. This can be implemented through the Alumni, and National bodies of Business Education and also through volunteers. Teachers can also improvise the materials needed. The new nomenclature of Secretarial Education as Office Technology Management (OTM) with their course specification and course titles should be inculcated into the university system in order to have a uniform curriculum. This can be effective through the help of various commissions like National University Commission (NUC) and National Commission for Colleges of Education.


    Secretarial Job-Tasks Required in Modern Business Offices and Implication on Secretarial Education Curriculum in Tertiary Institutions in the North-Central Nigeria

    CHAPTER ONE

    1.1 Introduction

    … As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitation of the study and Definition of technical terms.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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