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Secretarial Practice in the Banking Sector; Problems and Prospects
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Secretarial Practice in the Banking Sector; Problems and Prospects


This page presents an excerpt of the research material, providing a comprehensive overview of the study. It includes the Preliminary Pages, Table of Contents, Abstract, Chapters One to Five, and References, making it accessible and informative for students, researchers, and other readers interested in the topic of this study. Acknowledgement is also included, expressing gratitude to the individuals, institutions, and resources that contributed to the successful completion of the research, with materials and information sourced from the online platform sparklyn.com.ng, which provided valuable academic support.


PRELIMINARY PAGES

  • Title page
  • Approval page
  • Dedication
  • Acknowledgement
  • Table of Contents
  • Abstract

CHAPTER ONE

INTRODUCTION

  • 1.1 Introduction
  • 1.2 Background of Study
  • 1.3 Statement of the Problem
  • 1.4 Aim and Objective of the Study
  • 1.5 Research Questions
  • 1.6 Research Hypothesis
  • 1.7 Significance of Study
  • 1.8 Scope of Study
  • 1.9 Limitations of the Study
  • 1.10 Operational Definition of Terms

CHAPTER TWO

LITERATURE REVIEW

  • 2.1 Introduction
  • 2.2 Conceptual Review
  • 2.3 Theoretical Framework
  • 2.4 Empirical Studies
  • 2.5 Research Gaps
  • 2.6 Summary of Literature Review

CHAPTER THREE

RESEARCH METHODOLOGY

  • 3.1 Introduction
  • 3.2 Research Design
  • 3.3 Population of Study
  • 3.4 Sampling and Sampling Technique
  • 3.5 Validation of Research Instrument
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Questionnaire Administration
  • 3.9 Ethical Consideration
  • 3.10 Statistical Analysis

CHAPTER FOUR

DATA ANALYSIS, RESULT AND DISCUSSION

  • 4.1 Introduction
  • 4.2 Presentation and Analysis of Data
  • 4.3 Re-statement of Research Questions
  • 4.4 Test of Hypotheses
  • 4.5 Discussion of Findings

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

  • 5.1 Introduction
  • 5.2 Summary of Findings
  • 5.3 Conclusion
  • 5.4 Recommendation
  • 5.5 Suggestion for Further Study

REFERENCES

APPENDIX A - “QUESTIONNAIRE”


ABSTRACT


Wema Bank Igboora Branch serves as the case study and the research project was carried out to iron out the Problems and Prospects on Secretarial Practice in Banking Sector.

  1. The chapter one of this project started with the Background information of the topic under review and also shows the significance of the study. Scope and limitation of the study.
  2. Chapter two has to do with literature reviews and works of different authors concerning the topic of the project.
  3. Also chapter three is about research methodology, data collection, method, population and sampling technique and questionnaire administration for examining research topic.
  4. Chapter four dealt with presentation and analysis of data collection and as well as discussion of findings.
  5. Lastly, chapter five contained summary of the whole research in work and possible recommendations were also offered.


1.0 Introduction

1.1 Background to the Study

According to Klein (1958), the origin of secretarial profession can be trace to the Fifteen century in the Roman Empire were a set of professionals were made to record the secret deed of the church. Also the word “secretary” is taken from the Latin word “Secretus” meaning “A notary scribes are professional letters writers and were known to be keeper of secret. Therefore, the term “secretarial practice” combines all the duties performed and carried out in the administrative department of an organization and all these duties can be performed by a trained secretary.

Secretarial profession is for specialists who have undergone some special training in secretarial activities. It is a kind of profession that some wayward professional and academicians cannot venture into, because it requires sound knowledge of short hand writing, typing, knowledge of reception and telephoning activities, recording of minutes of the meetings, knowledge of filling and indexing, employers correspondence and knowledge of accounting.

Secretarial practice is not for those who do not acquire secretarial skills as people believe that anybody can perform secretarial duties.


CHAPTER TWO

LITERATURE REVIEW


2.1 Introduction

This chapter focuses on the review of related literature. A literature review presents current knowledge, as well as theoretical and methodological contributions, related to Secretarial Practice in the Banking Sector; Problems and Prospects. It documents the state of the art on the subject under study and provides a comprehensive survey of existing literature. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …


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