This page presents an excerpt from the research material, including the preliminary pages, table of contents, abstract, Chapters One to Five, and references. The complete material for Students in the Academic Library; Client, Customer or Patron and the Difference It Makes in How We Refer to Our Users and Community of Student / Faculty Scholars covers all sections listed in the table of contents provided by Sparklyn Services and will be sent in Microsoft Word (.docx) format upon request, allowing you to make changes whenever needed.
1.1 Introduction
In this section, Students in the Academic Library; Client, Customer or Patron and the Difference It Makes in How We Refer to Our Users and Community of Student / Faculty Scholars is discussed, with relevant and recent citations. As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the aim and objectives of the study. Others are significance of the study, scope of work, research hypothesis and questions, limitation of the study and definition of terms.