The study was based on descriptive analysis of the motivational forces in service Industries, the case of PHCN, Uyo.
The chapter is divided into five (5) parts, The first chapter dealt with the general introduction of the research findings, the second chapter dealt with the research finding made in the course of the investigations, the third part dealt with researcher’s recommendation based on investigation while the fourth part will make the conclusion.
Finally the fifth part will provide suggestions for further studies.
1.1 Introduction
In this section, a Study into Motivational Forces in the Service Industry of Nigeria is discussed, with relevant and recent citations. As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the aim and objectives of the study. Others are significance of the study, scope of work, research hypothesis and questions, limitation of the study and definition of terms.