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Training and Development of Human Resources as a Critical Factor in Banking Operations

Training and Development of Human Resources as a Critical Factor in Banking Operations

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DEDICATION

This research material, titled “Training and Development of Human Resources as a Critical Factor in Banking Operations” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.



ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Banking and Finance (BF) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Training and Development of Human Resources as a Critical Factor in Banking Operations provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.



TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE:

Introduction

  • 1.1 Background of the study
  • 1.2 Statement of the problem
  • 1.3 Objectives of the study
  • 1.4 Research questions
  • 1.5 Research hypothesis
  • 1.6 Significances of the study
  • 1.7 Scope, limitations and delimitations
  • 1.8 Definitions of terms.
  • REFERENCES

CHAPTER TWO:

Review Of Related Literature

  • 2.1 Introduction
  • 2.2 What is training
  • 2.3 Importance of training and development programme.
  • 2.4 Principles of learning
  • 2.5 Understanding training and development needs.
  • 2.6 On-the-job training
  • 2.7 Evaluation of training and development
  • Reference

CHAPTER THREE:

Research Design & Methodology

  • 3.1 Research design
  • 3.2 Area of study
  • 3.3 Population
  • 3.4 Sample and sample techniques.
  • 3.5 Instrument of data collection
  • 3.6 Methods of data presentation
  • 3.7 Methods of data analysis
  • REFERENCES

CHAPTER FOUR:

Data Presentation & Analysis

CHAPTER FIVE:

Finding, Recommendation & Conclusion

  • 5.1 Finding
  • 5.2 Recommendation
  • 5.3 Conclusion
  • REFERENCES
  • BIBLIOGRAPHY

ABSTRACT

This research work is aimed at finding the effect of training development in banking operation.

The purpose is to determine the relationship between the level of productivity and human resources, training and development, discovered the causes of high labour funnier in bank.

Also to determine whether the availability of training and development opportunities motivate staff of the banks, to enable them sick firmly to the service of the banks.

In conducting the research the researcher used oral interview, questionnaires and personal observations to collect the necessary data required.

A sample size of 53 (fifty- three) of First Bank Plc, were studied. The data collected were statistically analyzed by the use of percentage. On the application, it was discovered that training and development opportunities motivate workers and improves the level of job performance of the staff of the banks. Despite the fact that substantial number of banks employees have been trained, their perforce as still not encouraging.

Based on the above finding, the following recommendations were made. Banks should ensure that their training programme are will structured and planed equal opportunity for training and development should be given to every member of the staffs at all levels. Training programme should be supported with adequate job rotation and assignment. Training should be structured to cover many of the practical aspect of banking services. Trainers also should be equipped with materials and should ensure regular training for trainers to enable them update their knowledge.

The research are all so recommends that banks should keep this work and refers to it when ever a training and development programme is being designed. The idea of dumping research work in the archive with out and meaning full use of them is ill concerned.


Training and Development of Human Resources as a Critical Factor in Banking Operations (A Case Study of First Bank of Nigeria Plc, Enugu Main Branch)

CHAPTER ONE

1.1 Introduction

… As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitation of the study and Definition of technical terms.…

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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Defense Procedure for Banking and Finance Researchers

In preparation for defending a project or seminar on Training and Development of Human Resources as a Critical Factor in Banking Operations, it is imperative that as a nursing student, you demonstrate comprehensive knowledge of your research. The defense process is structured to include presenting your work, answering questions, and illustrating its pertinence. Initially, provide a succinct yet thorough introduction to your research topic, emphasizing its importance and the objectives, ensuring that both the audience and the External Examiner can understand the scope of your study.

Prior to your defense, be thoroughly acquainted with your research abstract and the critical elements of Chapter One, including motivation for embarking on this research, problem statement, objectives, and significance. In Chapter Two, be ready to cite at least two references from the literature review. For Chapter Three, you should be equipped to discuss the methodologies, tools, and techniques utilized. In Chapter Four, defend your research by justifying the findings and linking them to your research objectives.

Conclude your defense by succinctly summarizing the study and offering insightful, evidence-based recommendations. A professional dress code, such as wearing a suit and tie, is vital to create a favorable impression and elevate your presentation.

During the question and answer segment, the External Examiner may pose questions pertaining to your research. If confronted with a challenging or irrelevant question, respond diplomatically with, “Sorry, Sir/Madam, the question asked is beyond the scope of my study.” Whenever possible, direct your answers back to your research findings to reinforce your expertise.

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