A Study on the Factors Affecting ECommerce Adoption in Nigerian Banks

A Study on the Factors Affecting E-Commerce Adoption in Nigerian Banks

Project / Seminar Material
Reference ID: PS-11765-TM

DEDICATION

This research material titled “A Study on the Factors Affecting E-Commerce Adoption in Nigerian Banks” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Banking and Finance (BF), Book Authors and Profound Scholars of existing or related project material on “A Study on the Factors Affecting E-Commerce Adoption in Nigerian Banks” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE

INTRODUCTION

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • ⋮
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    A Study on the Factors Affecting E-Commerce Adoption in Nigerian Banks

    CHAPTER ONE

    1.1 Overview Of The Study

    1.2 Statement Of Problem

    Implementing successful e-commerce service is not as easy as most people might think. Many obstacles exist and they all revolve around three major pieces of the electronic commerce puzzle-money, technology and people. Hence, there is limited research on e-commerce in developing countries particularly in Africa. Sometimes the cost of avoiding e-commerce is greater than the cost of initiating it. Web technology is still developing. Despite the global reach of e-commerce, not all country has taken advantage of ecommerce. There is a big gap in the internet and e-commerce adoption between the developed and developing country, thus creating a digital divide.
    Nigeria with a population of about l5Omillionpeople is a potentially lucrative market for e-commerce services. Nigeria being one the few nations in the world blessed with abundant mineral wealth, and entrepreneurial population and productive agricultural base. By virtue of size, population location is well positioned to the economic activities in Africa. E-commerce is an opportunity to use private sector to drive economic development.
    The banking sector has been most successful with e-commerce in Nigeria. The main obstacles that prevent developing countries from leveraging the interest are lack of adequate communication infrastructure, technical know-how and information processing about the economy and the environment. The lack of adequate banking infrastructure is also considered as one of the problems faced by developing countries in building economic solution.

    1.3 Objectives Of The Study

    The aim of this study is to carry out an in-depth investigation on the factor that influences the adoption and implementation of e-commerce in developing countries with particular reference to Nigeria banking industry.
    In order to achieve this aim, the following objectives are hereby set:

    1. To evaluate the adoption of e-commerce in Nigerian Banks.
    2. To identify and explain the factors that drives or inhibits the adoption or use of e-commerce in Nigerian banks
    3. To appraise the impact of e-commerce on the performance of Nigerian banks.
    4. To examine the roles of e-commerce in banks in Nigeria
    5. To ascertain the problems of e-commerce application in Nigerian banking industry.
    6. To make recommendations as to how e-commerce can be meaningfully applied in Nigerian banking industry with a view to contribute to bank’s development and Nigeria economic growth.

    1.4 Research Questions

    This research work attempt to provide answers to the following questions:

    1. What is meant by e-commerce?
    2. What factors drive the adoption of e-commerce in Nigerian Banks?
    3. What impacts ha e-commerce taken on the performance of Nigerian Banks?
    4. Can the role of e-commerce in Nigerian Banks be examined?
    5. What are the problems of e-commerce application in Nigerian Banking Industry?
    6. What recommendations can e-commerce apply to Nigerian Banking Industry?

    1.5 Research Hypothesis

    Hypothesis can be explained as the statement created by a researcher when they speculate upon the outcome of a research. They are basically two (2) types of hypothesis, which are null, and alternative hypothesis. The null hypothesis predicts the number of difference between comparison, groups, or association among tested variables, while the alternative hypothesis predicts either a simple difference or a difference in a particular direction. The two hypothesis will be presented as Ho and Hi respectively and the two are considered in this project.

    The following hypothesis where formulated and will be tested using available data from the questionnaire. The hypothesis includes:

    1. Ho: E-commerce has not made an impact in the level of growth and profitability in Nigerian banking industry.
      Hi: E-commerce has made an impact in the level of growth and profitability in Nigerian banking industry
    2. Ho: There is no effective e-commerce on the performance of Nigerian banks.
      Hi: There is effective e-commerce on the performance of Nigerian banks.
    …

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

    Summary Headlines for A Study on the Factors Affecting E-Commerce Adoption in Nigerian Banks