Assessment of Human Resource Development in Small Scale Business Enterprise A Case Study of Ikeduru Local Government Area

Assessment of Human Resource Development in Small Scale Business Enterprise

Project / Seminar Material
Reference ID: PS-2041-TM

DEDICATION

This research material titled “Assessment of Human Resource Development in Small Scale Business Enterprise” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Human Resource Management (HRM), Book Authors and Profound Scholars of existing or related project material on “Assessment of Human Resource Development in Small Scale Business Enterprise” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.


Assessment of Human Resource Development in Small Scale Business Enterprise (A Case Study of Ikeduru Local Government Area)

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION

  • 1.1 Introduction
  • 1.2 Background of Study
  • 1.3 Statement of Problems
  • 1.4 Aim and Objectives of Study
  • 1.5 Research Questions
  • 1.6 Research Hypothesis
  • 1.7 Significance of Study
  • 1.8 Scope of Study
  • 1.9 Limitations of the Study
  • 1.10 Definition of Terms

CHAPTER TWO

LITERATURE REVIEW

  • 2.1 Introduction
  • 2.2 Conceptual Review of Human Resource Development
  • 2.3 Theoretical Framework
  • 2.3.1 Effective Human Resources Development
  • 2.3.2 Relevance of Human Resource Development
  • 2.3.3 Methods of Employee Development
  • 2.3.4 Processes of Staff Development
  • 2.3.5 Challenges of Effective Human Resource Development
  • 2.4 Empirical Studies

CHAPTER THREE

RESEARCH METHODOLOGY

  • 3.1 Introduction
  • 3.2 Research Design
  • 3.3 Population of Study
  • 3.4 Sampling and Sampling Technique
  • 3.5 Validation of Research Instrument
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Questionnaire
  • 3.8.1 Interview
  • 3.8.2 Key Informants Interview
  • 3.8.3 Observation
  • 3.9 Ethical Consideration
  • 3.10 Statistical Analysis

CHAPTER FOUR

DATA ANALYSIS, RESULT AND DISCUSSION

  • 4.1 Introduction
  • 4.2 Presentation and Analysis of Data
  • 4.3 Re-statement of Research Questions
  • 4.4 Test of Hypothesis 1
  • 4.5 Test of Hypothesis 2
  • 4.6 Discussion of Findings

CHAPTER FIVE

SUMMARY, CONCLUSION, AND RECOMMENDATION

  • 5.1 Introduction
  • 5.2 Summary of Findings
  • 5.3 Conclusion
  • 5.4 Recommendation

REFERENCES

APPENDIX A - “QUESTIONNAIRE”

ABSTRACT

Human resource development is concerned with the provision of learning, development and training opportunities in order to improve individual, team and organizational efficiency. The study was carried out to assess the Human Resource Development in Small Scale Business Enterprise using Ikeduru Local Government Area as a case study. Investigation revealed that Human Resources Development approach has not taken a planned route in most instances. Training and educational contents are not systematically and regularly tested for relevance to the changing requirements of the small scale business enterprise.

The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 200 (two hundred) respondents were selected for this study to represent the entire population of the study. Primary data were collected from the primary source which questionnaire was used as an instrument of data collection while secondary data were sources from textbooks, journals, newspapers and the internet were employed. The data were presented on a frequency distribution table and analyzed using simple percentage, while hypothesis was tested using chi-square test.

The present study hypothesized that the Effective human resources development enhances productivity in order to reduce poor performance in Small Scale Business Enterprise. Other hypothetical result is outlined at the presentation and data analysis section. This study will be of immense benefit to researchers who intend to know more on this study and can also be used by non-researchers to build more on their research work. Based on the findings of the research, it was recommended that small scale business enterprise should inculcate the habit of attending seminars and conference. Also, the company should make sure that the efforts of employers are appraised from time to time to find out how they contribute to the achievement of organizational goals.


Assessment of Human Resource Development in Small Scale Business Enterprise (A Case Study of Ikeduru Local Government Area)

CHAPTER ONE

1.1 Introduction

Human resource development is a way of empowering people by fostering the contributing capacities that they can bring to the development of their own quality of life and that of their families, communities, enterprises and societies. Human resource development is also concerned with the provision of learning, development and training opportunities in order to improve individual, team and organizational efficiency (Armstrong, 2003). Human resources include knowledge, skills, abilities and experience controlled by an organization that enables it to improve upon its performance, competitiveness, innovation, efficiency and effectiveness (Anlesinya, Bukari and Eshun, 2015). Development must embrace all employees in the organization and must aim at challenging all to growth and self-development (Anlesinya et al., 2015).

As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitation of the study and Definition of terms.


1.2 Background of Study

In recent years, it has been noted that good number of business establishment are having poor performance as a result of lack of effective and efficient human resources. Business is full of uncertainty and the understanding of labour contribution or human resources development is vital for management especially in the areas of boosting organizational productivity and as well its profitability.

According to Susan, (2012), human Resource Management is the function within an organization that focused on recruitment of, management of, and providing direction for the people who work in the organization. It is also a strategic and comprehensive approach of managing people and the work place culture and environment (Susan, 2012). Effective Human resource management enables employees to contribute effectively and productivity to the overall company direction and the accomplishment of the organization’s goals and objectives (Susan, 2012).

Most organization does not have plans for the development of their members of staff. Once those people are recruited, the companies do not orientate them, neither do they train them to acquire other modern skills or improve upon their talents and educational qualifications they came in with. Companies under study need to equip their labour force which will boost quality product and profit making of their organization. Human resource development makes sure that manpower planning in an organization is not static but an ongoing process source Human resource Article (2009).

Human Resource Development according to Wilson (2004) is a title which represents the latest evolutionary stage in the long tradition of training, educating and developing people for the purpose of contributing towards the achievement of individual, organizational and societal objectives. But like human resource management it has attracted criticisms from some quarters. The first criticism was on its interpretation, by Hansen and Brooks (1994) who claimed that human resource development could be problematic particularly if an international perspective is taken because its interpretation and roles tend to vary from one country to another.

The challenges of lack of skilled labour, heavy competition among firms, technological problems, low productivity and to mention but a few leads to a high rate of poor performance and poor product implementation while placing a serious limitation on product expansion and increase in productivity. It is against this background that this study is being carried out to appraise human resources development in organizational productivity and profitability.

Therefore, in Ikeduru Local Government Area where the research was carried out, the activities that was conducted is to assess the Human Resource Development in Small Scale Business Enterprise.


1.3 Statement of Problems

Investigation revealed that Human Resources Development approach has not taken a planned route in most instances. These days what obtains in most financial institutions is an aberration of the real sector. Lack of research on the relevance and utilization of available human resources in relation to the bank needs and their performance characterizes the management of human resources in most small scale business enterprises in Nigeria.

Training and educational contents are not systematically and regularly tested for relevance to the changing requirements of the small scale business enterprise. It has also been observed that most employees make little or no effort to develop themselves and or increase their careers that will help to progress their job and employability. The above-mentioned problems and issues call for a revised and appropriate strategic approach to human resource development with a forward look to fit with the changing global economic situation with changing social, economic and environmental conditions.


1.4 Aim and Objectives of Study

The aim of the study is to assess the Human Resource Development in Small Scale Business Enterprise using Ikeduru Local Government Area as a case study. In achieving this aim, the following specific objectives were laid out as follows:

  1. To identify the factors that affects the implementation of human resource development policies in the area under review;
  2. To determine the efficiency of human resources training and development in organizational growth;
  3. To determine the extent at which effective human resources development can enhance productivity in order to reduce poor performance in Small Scale Business Enterprise; and
  4. To proffer possible strategies for the successful implementation of the human resource development in study area in ensuring the attainment of its goals.

1.5 Research Questions

The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

  • Are there factors that affect the implementation of human resource development policies in Ikeduru Local Government Area?
  • To what extent is human resources development effective in enhancing productivity in order to reduce poor performance in Small Scale Business Enterprise?
  • What is the efficiency of human resources training and development in organizational growth?
  • What are the possible strategies for the successful implementation of the human resource development in Ikeduru Local Government Area?

1.6 Research Hypothesis

In order to pursue the objective of this study, the following generalized statements have been designed to guide and aids in obtaining the result for the experiment to be conducted. For this work, the null hypothesis will be represented with H0 while the alternative hypothesis will be represented with hypothesis H1.

Hypothesis One

  • H0: There are no significant factors that affect the implementation of human resource development policies in Ikeduru Local Government Area
  • H1: There are significant factors that affect the implementation of human resource development policies in Ikeduru Local Government Area

Hypothesis Two

  • H0: The Effective human resources development does not enhance productivity in order to reduce poor performance in Small Scale Business Enterprise.
  • H1: The Effective human resources development enhances productivity in order to reduce poor performance in Small Scale Business Enterprise.

1.7 Significance of Study

Globalization, technological change and competition have introduced volatility into the 21st century economy. High level complexity and uncertainty continue to characterize the global economic landscape with serious impact on businesses both globally and locally. Cases of mergers, acquisitions, layoffs and shutdowns are being reported worldwide. Surviving organizations are leaving no stone unturned to ensure that they intelligently confront the rapid shifts in the global economy.

Organizations need the combination of human, material and financial resources to achieve set goals. While it is commonly believed that human resource is a critical source of sustainable competitive advantage, corresponding actions in organizations are usually incongruent with this assertion. This contradiction is reflected in frequent failures to properly articulate and implement effective human resource development policies and practices. Consequently, attracting and retaining core talents become serious challenges resulting in dysfunctional turnover that hampers productivity.

This study will be of immense benefit to other researchers who intend to know more on this study and can also be used by non-researchers to build more on their research work. This study contributes to knowledge and could serve as a guide for other study.


1.8 Scope of Study

The scope of the research is focused on the assessment of human resource development in small scale business enterprise using Ikeduru Local Government in Imo State Area as a case study.


1.9 Limitations of the Study

During the course of this study, many things militated against its completion, some of which are:

  1. Time Constraint: The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.
  2. Research Material: availability of research material is a major setback to the scope of the study.
  3. Financial Constraint: Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).
  4. Initial Cooperation Delay from Respondents: A particular limitation of this work came as a result of the respondent refusal to offer their cooperation at the initial time they were contacted. This contributed in making the success of this research study difficult.

1.10 Definition of Terms

Human Resource:

This is a single person or employee within your organization. Human Resources is also the organizational function that deals with the people and issues related to people such as compensation, hiring, performance management, and training.

Personnel management:

This is an administrative function of an organization that exists to provide the personnel needed for organizational activities and to manage the general employee-employer relationship.

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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