1.0 Introduction
1.1 Background of Study
The whole world is on the immense of technology, and this phenomenon has got in far reaching effect on almost all spheres of human endeavour.
Different people have different perceptions of what impact the modern technology via the automation is playing, to address the issues of performance of the Office Technology and Management profession in the new millennium. To be precise, many scholars have dealt on this topic but the researchers of the project work have tried to portray actually what the impact of the automation is, regarding the performance of Office Technology and Management profession.
Automation according to Oladipupo (2008), is a massive network of computers that can offer users access to vast amount of information and easy global communication. Its main function in any social system may be identified as information, education, entertainers, communication and integration. Therefore, the automation as an information superhighway has been aroused to perform all these immeasurable impact for the rest of the world.
One cannot talk about information and access without making regular reference to the information technologies and their convergence particularly automated machines.
Information and communication technology rapidly changing the way we work and live, most especially regarding the way the office is handled. We see a world of network. That is bringing new opportunities and options to people at work, at home and on the movies directly stating how our society live, learn, work play and our society evolves.
Information itself drives it valve from the meaning that an entity (a human being) assigns to data. It therefore becomes a performed in an organization.
The question now is, how far this form of inexhaustible resource can carry the users with special automated mahcines on office technology and management profession.
The machines used in the office technology and management profession are involved effectively to perform the work in business media, the mass media, the information gathering media, and the likes, have seen the different faces of typewriters. Mail exchange, computers, cellular, fax telephone and other technological information gathering system.
Emphasizing more on the meaning of the automation and how it works Rutherford (2007), described the automation as a global collection of many different types of computers and computer networks that are linked together.
The office technology and management profession, people who are conversant with the services that the personal computer renders will no doubt find the internet fascinating job-made-easy and enjoyable.
But many people cannot purchase or acquire this precious information superhighway, what risks are involved. Who are supposed to use these inexhaustible resources?
The aim of the study is to know the impact of automation on the office as regard to secretaries work.
1.2 Statement of the Problem
Most people believe that the automation has no impact on office technology and management profession. That office manager does not need the automated machines services at all. They also say that office manager's only need typewriter carry out their duties. They also say that if office managers include the use of the internet in their profession, that work will be tedious.
According to Sir Walter ford (1992), says that the duty of the office manager/secretary is to take down records, minutes of the meetings and typing of orders by the above authorities and it involves the use of the typewriter. Pluto (1990) says thus, ‘the automated machines are used by high senior officials and those trained personnel and as such the office manager/secretaries who are regarded as a low staff do not fit into this cadre'. Roberts [1990] in his opinion says, ‘office machines and the secretary are not compatible'.
With these very reasons, we have decided to carry out this research work so as to find out the actual impact automation has on the office technology and management profession.
1.3 The Purpose of the Study
The main purpose of the study is to find out the impact of automation on office. Specifically, the study aim to ascertain the following.
- To find out the impact of the automation on the office technology and management profession.
- To ascertain if the use of internet facilities, is a monotonous task to the office managers.
- To ascertain, the impact of the automation, on the lives of individual office managers.
- To find out the skills required from office managers to operate the office machines
- To ascertain if there are problems being caused by the automation of the office in the office technology and management profession.
1.4 Significance of the Study
It is importance that office managers should at times take critical look outside their private areas of concentration and state the latest system of improving their techniques at their field of specialization. The study is not only important to the office managers but will also serve as green light to entertain the whole universe, education, communication and media practitioners on how to restructure their programmer to suit their receiving audience.
It will also help the office manager to be abreast with the events taking place within and outside the country.
1.5 Research Questions
- What are the impacts of automation on the office technology and management profession?
- Does the use of computer everyday a monotonous task to an office manager?
- What are the impacts of the automated mahcines on the lives of individuals' office managers?
- What are the skills required by an office managers using this modern equipment.
- What are the problems encountered by office managers using office machines?
1.6 Delimitation of the Study
The geographical area covered by the researcher is in Ughelli LGA of delta state are used as samples on which judging the impact of automation on the office will be based.
1.7 Limitation of the Study
Owing to the vast and difficult nature of the project, and also owing to the time and financial constraints, it is only Ughelli LGA in delat state will be used as the areas of the study.
