Investigation Into the Effectiveness of Total Quality Management TQM in the Nigerian Construction Industry

Investigation Into the Effectiveness of Total Quality Management (TQM) in the Nigerian Construction Industry

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Reference ID: PS-4248-TM

DEDICATION

This research material titled “Investigation Into the Effectiveness of Total Quality Management (TQM) in the Nigerian Construction Industry” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Quantity Surveying (QS), Book Authors and Profound Scholars of existing or related project material on “Investigation Into the Effectiveness of Total Quality Management (TQM) in the Nigerian Construction Industry” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE

INTRODUCTION

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • ⋮
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    ABSTRACT

    The complex nature of the construction project and the unstable nature of Nigerian economy result in cost escalation of construction materials and equipments and untimely completion of project make it necessary to employ the use of project management practices Nigeria. Investigations were carried out through administration of questionnaire and data were collected from professionals firms, such as quantity surveyor, architects and engineers. The statistical tools used in analyzing the data include tables and simple percentages.

    The findings obtained after analysis of the data from the questionnaire, shows that there is a standard practice of project management in Nigeria. Problems such as clients not stating their requirements to the project manager, late appointment of manager and denial of project manager proper authority to execute their function which causes most of the problems associated with project management services. And suggestions were made in an attempt to find solution to the problems which include advice offered to the client to employ project managers at the inception and state the requirement clearly to them, so that they can state the requirement clearly to them, so that they can execute their functions to achieve project objectives.

    Investigation Into the Effectiveness of Total Quality Management (TQM) in the Nigerian Construction Industry

    CHAPTER ONE

    1.0 Introduction

    1.1 Background of the Study

    The management of construction projects requires knowledge of modem management as well as an understanding of the design and construction process (Cecmu.ed, 2021). According to David (2006) a project is define as a temporary endeavour undertaken to create a unique project or services. Temporary means that every project has a definite beginning and a definite end. Unique means that the product or services is different in some distinguishing way from all similar product Or services. Dannis 2007 define project as capital investment to develop facilities to provide goods and services.

    from the above definitions of project, all projects require management and management has been given a number of definitions among which are: Martin defines management as the planning, organizing, directing and controlling of activities of business enterprise. Martin (2002) defined management as the coordination of all resources of an organization through the process of planning, organizing, budgeting and controlling in order to achieve organization objectives.

    Martin (2002) defined management as the coordination of all resources of an organization through the process of planning, organizing, budgeting and controlling in order to achieve organization objectives.

    The management of project adhesive known as project management according to (CIOB 2002) project management as the overall planning coordination and control of a project from inception to completion, aimed at meeting a clients requirement in order to produce a functionally and financially viable project that will be completed on time within authorized cost and to the required quality standards.

    Adoptability is defines as the acceptance of a particular method or policy in order to achieve certain objectives (Oxford advance Dictionary, 6th edition).

    Adoption of project management was often more accepted, placing the project manager functional manager and project professionals in indigenous roles trying to support project needs, Lock (2007).

    1.2 Statement of Problem

    In Nigeria, the implementation of modern project management tools methods and techniques is still not well established in public sector, this result into failure of public institutions and their contractor in performing their duties concerning the budget, specification and deadlines in project delivery and lack of financial support as barriers to successful project planning and execution in Nigeria public sector, Idoro and Ajayi (2009). The difficult nature of construction project, resulting to cost overshoot of construction materials and equipment, also affect delay in project completion makes it pertinent in adopting the application of project management.

    1.3 Need of the Study

    The growing need for a better understanding of the clients requirement in terms of functionality, financial control, time and a very much better clearer coordination of the work of consultants and contractors have all contributed to the need for project management. The complex nature of Nigeria economy, resulting in cost escalation of construction materials and equipments and untimely completion of projects making it necessary to employ the use of project management. Clients are becoming more certain in their requirement, they demand for timely completion of the project as well as keeping the project cost within budget so as to obtain good value for their money. David (2006).

    1.4 Aim of the Study

    To investigate the extent of adoption of project management practices in the Nigerian construction industry.

    1.5 Objectives of the Study

    In achieving the above stated aim, the following specific objectives were laid out as follows:

    1. To identify the project management practice in the Nigerian construction industry.
    2. To determine the extent of adoption of project management practice in the Nigerian construction industry.
    3. To establish if there is a barrier in adoption of project management practice.

    1.6 Scope of Study

    This research work is carried out in construction firms that practice project management within the period of 2010 to 2015. And the research will be centered to the Federal Capital Territory Abuja.

    1.7 Limitations of the Study

    The researcher, no doubt undergoes some difficulties in carrying out this research work. difficulties of access to vital information which was treated by the staff of the organization as confidential.

    Some documents containing information which may be vital to the research work was withheld by the staff of the organization. Thereby making it difficult to access them.

    Procedures for storing information in some organization, serves also as limiting factors due to increase in obtaining them.

    …

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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