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Leadership and Its Impact on Organisational Performance A Case Study of Benue Links Limited Makurdi Benue State

Leadership and It's Impact on Organisational Performance

Project / Seminar Material
Reference ID: PS-26398-TM

DEDICATION

This research material titled “Leadership and It's Impact on Organisational Performance” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Business Management, Book Authors and Profound Scholars of existing or related project material on “Leadership and It's Impact on Organisational Performance” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    Leadership and It’s Impact on Organisational Performance (A Case Study of Benue Links Limited Makurdi Benue State)

    CHAPTER ONE

    1.1 Introduction

    The impact of leadership on organizational performance is a critical area of study within the fields of management and organizational behavior. Effective leadership is widely acknowledged as a key driver of organizational success, influencing various outcomes such as employee motivation, productivity, and overall organizational culture. Leaders set the vision, inspire employees, and steer organizations towards achieving strategic objectives. According to Yukl (2013), leadership involves influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives. This underscores the pivotal role leaders play in shaping organizational performance, making leadership an indispensable element in the pursuit of organizational excellence.

    As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitation of the study and Definition of terms.


    1.2 Background of Study

    Today it becomes necessary for every organization to have full level of its employee commitment in order to have outstanding performance on long term basis. Currently employees act like entrepreneurs when they work in a team and every member of the team tries his level best to prove himself the best amongst all others. Those things increase their commitment level in the organization that ultimately increases the performance of the organization.

    In the past organizations provide job security to its employees to improve their commitment level in the organization and to improve their productivity. Higher level of employee commitment in the organization for individual projects or to the business is assumed as a major reason for better organizational performance that leads to organizational success. One aspect of employee organization linkages that has received broad attention from both managers and behavioural scientists is the concept of employee commitment.

    The concept’s popularity is increasing due to the assumed impact organizational commitment has on employees and organizational performance. Employees in modern organizations are increasingly expected to show effort, motivation and initiative. The success of an organization depends not only on how the organization makes the most human competences, but also how it encourages commitment to an organization.

    Research consistently shows that effective leadership is closely correlated with improved organizational performance. Studies indicate that leaders who are able to engage and inspire their employees tend to foster higher levels of job satisfaction, commitment, and productivity, which in turn drive organizational success (Judge, Piccolo, & Ilies, 2004). Numerous empirical studies and meta-analyses have substantiated the link between leadership and organizational performance. Judge and Piccolo (2004) conducted a meta-analysis that confirmed the significant positive impact of transformational leadership on performance outcomes. Similarly, Wang, Oh, Courtright, and Colbert (2011) found that transformational leadership positively affects both individual and organizational performance. Therefore, in Nigeria where the research was carried out, the activities that was conducted is to know the Impact of Leadership on Organisational Performance.


    1.3 Statement of Problems

    Investigation revealed that poor leadership style in an organization results in effective employee performance. Quantifying the impact of leadership on organizational performance is complex, as performance is influenced by multiple variables, including market conditions, organizational structure, and employee capabilities. Studies have shown correlations between leadership behaviors and performance outcomes (Wang, Oh, Courtright, & Colbert, 2011), establishing causal relationships and isolating the effects of leadership from other factors remains a methodological challenge.

    Another problem is, understanding the sustainability of leadership's impact over time. While certain leadership interventions may yield immediate improvements in performance, their long-term effects are less clear. Research by Avolio et al., (2009) highlights the need to explore how leadership influences can be sustained and integrated into the organizational fabric to ensure enduring performance benefits. Hence, it is against this backdrop that this study aims to examine the impact of leadership on organisational performance.


    1.4 Aim and Objectives of Study

    The aim of the study is to investigate the Impact of Leadership on Organisational Performance using Benue Links Limited Makurdi Benue State as a case study. In achieving this aim, the following specific objectives were laid out as follows:

    1. To examine how organizational culture, industry type, and external environmental factors influence the effectiveness of different leadership styles;
    2. To analyze specific leadership behaviors and their direct impact on employee motivation, engagement, and productivity;
    3. To identify strategies for implementing and maintaining ethical leadership practices in complex organizational environments;
    4. To evaluate the sustainability of leadership interventions and their long-term effects on performance; and
    5. To suggest best practices for training leaders to adopt effective behaviors and styles that enhances organizational performance.

    1.5 Research Questions

    The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

    • Does ethical and authentic leadership practice influence trust, organizational citizenship behavior, and overall performance?
    • Is there long-term impact of leadership on organizational performance?
    • Does external environmental factor influence the effectiveness of various leadership styles?
    • Which specific leadership behaviors are most strongly associated with positive organizational outcomes?
    • What are the key behaviors demonstrated by effective leaders that drive employee engagement, motivation, and overall organizational success?

    1.6 Research Hypothesis

    In order to pursue the objective of this study, the following generalized statements have been designed to guide and aids in obtaining the result for the experiment to be conducted. For this work, the null hypothesis will be represented with H0 while the alternative hypothesis will be represented with hypothesis H1.

    Hypothesis One

    • H01: Leadership practices that align with transformational and ethical leadership principles does not have a more sustainable and long-term positive impact on organizational performance compared to purely transactional leadership practices
    • H02: Ethical and authentic leadership are negatively correlated with higher levels of trust, organizational citizenship behavior, and overall organizational performance
    • H03: The effectiveness of leadership styles on organizational performance is moderated by contextual factors such as organizational culture, industry type, and external environmental conditions

    1.7 Significance of Study

    The significance of studying the impact of leadership on organizational performance extends to various stakeholders involved:

    1. Employees: Understanding how leadership styles affect organizational performance directly impacts employees. Effective leadership can enhance job satisfaction, motivation, and overall well-being, leading to higher productivity and lower turnover rates. Employees benefit from a positive work environment created by effective leadership practices.
    2. Executives and Managers: Executives and managers are responsible for strategic decision-making and setting the organizational direction. Insights into effective leadership enable them to cultivate a leadership culture that aligns with business goals. They can implement leadership development programs that groom future leaders and improve overall organizational performance.
    3. Shareholders and Investors: Shareholders and investors are concerned with the financial health and sustainability of the organization. Effective leadership practices that enhance organizational performance can lead to improved financial outcomes, shareholder value, and long-term profitability. Understanding the impact of leadership helps investors make informed decisions about their investments.
    4. Customers and Clients: Customers and clients benefit indirectly from effective leadership through improved products and services. Strong leadership fosters innovation, quality improvement, and customer satisfaction initiatives, enhancing the organization's reputation and competitive position in the market.
    5. Society and Community: Organizations have a broader impact on society and the community in which they operate. Ethical and responsible leadership practices contribute to corporate social responsibility efforts, environmental sustainability, and community engagement. Studying leadership's impact helps organizations align their values with societal expectations, leading to positive contributions and relationships with the community.

    1.8 Scope of Study

    The scope of this research is focused on the Impact of Leadership on Organisational Performance using Benue Links Limited Makurdi Benue State as a case study.


    1.9 Limitations of the Study

    During the course of this study, there were some problems encountered which stood as limitations to the research work. Some of the limitations include:

    1. Time Constraint: The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.
    2. Financial Constraint: Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

    1.10 Operational Definition of Terms

    Leadership Style:

    As use in this study, implies the way which influence process is exercised. It is the characteristics ways in which the leadership relates to his subordinates or employees.

    Efficiency:

    This is the optimum level o9f a given resources which the organization may fully utilize to produce a given unit of output/ waste. However, it is act of doing things right.

    Employee Performance:

    This is the employee's behavior directed towards the requirement of the job as well as productivity and profitability of the organization. It involves the employee utilized potentials towards attainment of the organizational goal.

    Organization:

    This is the coalescing of sub-system so as to achieve specified objectives. It is a system of critically co-ordinate activities of two or units.

    Situational Leader:

    As used in this study mean leadership styles depending on the circumstances that arise at particular time in a given organization so as to attain the organizational target.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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