Shorthand Problems as Perceived by Secretarial Students in Institution of Higher Learning A Case Study of Federal Polytechnic Nekede Owerri Imo State

Shorthand Problems as Perceived by Secretarial Students in Institution of Higher Learning

Project / Seminar Material
Reference ID: PS-2733-TM

DEDICATION

This research material titled “Shorthand Problems as Perceived by Secretarial Students in Institution of Higher Learning” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Secretarial Administration, Book Authors and Profound Scholars of existing or related project material on “Shorthand Problems as Perceived by Secretarial Students in Institution of Higher Learning” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.


Shorthand Problems as Perceived by Secretarial Students in Institution of Higher Learning (A Case Study of Federal Polytechnic Nekede Owerri, Imo State)

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

  • 1.0 Introduction
  • 1.1 Background of the study
  • 1.2 Statement of Problem
  • 1.3 Objectives of the study
  • 1.4 Research Questions
  • 1.5 Statement of Hypothesis
  • 1.6 Significance of the study
  • 1.7 Scope of the Study
  • 1.8 Limitation of the study
  • 1.9 Definition of terms

CHAPTER TWO

  • 2.0 Literature Review
  • 2.1 Introduction
  • 2.2 What is total Quality management
  • 2.3 The features of total management
  • 2.4 Reasons why organization adopt TQM
  • 2.5 The Role of total quality on productivity of the organization
  • 2.6. Problem associated with other quality management
  • 2.7 The benefit of total quality management
  • 2.8 The forms at total quality management
  • 2.9 The importance features of total quality management

CHAPTER THREE

  • 3.0 Research Design and Methodology
  • 3.1 Introduction
  • 3.2 Research Design
  • 3.3 Sources/Method of data
  • 3.4 Population and sample size
  • 3.5 Sample techniques
  • 3.6 Validity and reliability off measuring instrument
  • 3.7 Method of Data analysis

CHAPTER FOUR

  • 4.0 Presentation and Analysis of data
  • 4.1 Introduction
  • 4.2 Presentation of data
  • 4.3 Analysis of data
  • 4.4 Test of Hypothesis
  • 4.5 Interpretation of Result

CHAPTER FIVE

  • 5.0 Summary, Conclusion and Recommendations
  • 5.1 Summary of Findings
  • 5.2 Conclusions
  • 5.3 Recommendations

BIBLIOGRAPHY

ABSTRACT

This research studied” is aimed at finding a survey of the factors responsible for students poor performance in shorthand in Federal Polytechnic Nekede Owerri, Imo State.

In search of the required information, the researcher administered questionnaires to 100 respondents that made up the population for this study.

The information gathered were presented in tables and analysed using simple percentage.

A number of factors were identified to be responsible for mass failure of students in shoethand.


Shorthand Problems as Perceived by Secretarial Students in Institution of Higher Learning (A Case Study of Federal Polytechnic Nekede Owerri, Imo State)

CHAPTER ONE

1.0 Introduction

1.1 Background of the Study

In Nigeria, there are many system of education that will be beneficial to citizens and the society in terms of job opportunities and self reliance. This system of education laid more emphasis on vocational course. Shorthand is a course in secretarial studies that leads to the acquisition off a particular skill and offer workers adequate self- expression, more opportunities for creative thinking and physical manipulation of modern equipments.

Shorthand is one of the main subject offered by secretarial studies department in various tertiary institutions in Nigeria. Unfortunately, many students of secretarial studies or business education (secretarial option) find the mastery of shorthand an obstacle to the realization of their educational ambition. In schools, the study of shorthand had been a difficult task to both students and lecturers.

The lecturer find it uneasy to impact the knowledge to the students while on the other hand the students find it difficult to master the art as to produce accurate transcription or get to the standard as many required of them.

Some of the shorthand problems as perceived by secretarial students institutions of Higher learning includes poor knowledge of English, bad type writers for transcription, bad cassette recorders lack of interest, poor ventilation, uncomfortable sitting arrangement and poor accommodation etc which should facilitate shorthand writing.

Lack of adequate teaching equipment and fear on the part of the students has promoted the researcher to carryout thus study with a view of finding solutions to these problems. Students treat short hand like every other object they only study it during examination periods and as such perform body. That reason for choosing shorthand maong other subject for this work is because of its importance to the business world and the society at large without adequate alternative.

in the secretarial professional upon which the researcher, will want to base this research, it has been discovered that many people choose the secretarial profession for one reason on the other.

Normally, people are enthusiastic and motivated to perform better in a course of study when they are aware of the benefit they will get from the study of such coruses like shorthand, typewriting, audio typing, transcription, computer operation and word processor manipulation.

Whatever be the motivated of the people for doing the course, they should bear in mind that it is very important that the basic shorthand and type writing that qualities anybody to be called a secretary must not be tossed to the wind.

Much has been said in recent years about the declining standard and disappointing examination results in shorthand whirl this may be some what exaggerated, lecturers are well aware that the performance of many students fall short of their potential example the result of federal polytechnic Nekede Owerri declined seriously in the year 2001 academic session, due to students inability to synthesize and retain what they had learnt in shorthand subject this being unable to deliver positive result and students negative attitude to the learning of shorthand or is it inadequate teaching of the course and lack of equipment material for study.

Despite the fact that shorthand plays a vital role in today's business transaction, students in secretarial department have been finding it difficult to put performance of the students in the course subject shorthand.

Inability of the students to comprehend and concentrate when shorthand dictation is going on are all reason why difference in programem is to be expected.

Another factor that lead to poor performance in shorthand is the students poor background in English language because it implies to the students knowledge in the transaction from shorthand dictation.

Considering the above using listed factors shorthand is made up of the following contents:

  1. Vowels
  2. Consents
  3. Diphthongs
  4. Trephines

This research work aims at finding out the causes poor performance of students in shorthand examination.


1.2 Statement of the Problem

Over the years, the general notion has been that shorthand is a difficult subject. It's difficult nature is better imagined than described.

The general notion is a driving force which has led the researcher into the topic factors responsible for student's poor performance in shorthand.

Some of the shorthand problems student encounter may include but not limited to:

  1. The negative or lack of interest of students towards shorthand subject has effect on the students performance.
  2. Teacher's inability to use the appropriate methods in teaching the course.
  3. The teachers attitude towards the students outlines among others.

1.3 Purpose of the Study

The major purpose of this study is to find out the factors responsible mass failure in shorthand specifically, the study will find out:

  1. Why students fall shorthand massively.
  2. Whether students off today have interest in studding shorthand.
  3. Whether lecturers are qualified shorthand teachers.
  4. The suitability of the teaching methods used by the lecturers.
  5. What is responsible for the students inability to identify their outline.
  6. Whether lecturer attitudes encourages or discourage the students in studying and learning shorthand.

1.4 Significance of the Study

It hoped that the research findings will help to know how the students, lecturer, boss, society and institute will benefit if the problem of students poor performance in shorthand is rectified.

It would be significant t students as they will be able to take down minutes of letters in a very shorthand time in their office instead of using longhand in writing. This can make their work more easy and more accurate.

Lecturers can also benefit because they will have little work to do when making students scripts after examination believing that their students are good in the course.

Also, the boss will benefits if his/her secretary knows her job in the office and can take down notes within a short time and accurately or transcribe shorthand dictation after a meeting.

Secretaries need shorthand skills so as to be competent in performing his/her duties without constant supervision. A secretary that fails to perform well in his/her duties will not succeed.


1.5 Research Questions

The following research questions will guide to study.

  • What are the causes of student's massive failure in shorthand?
  • How do students demonstrate interest in studing shorthand?
  • What are the qualifications of shorthand teachers? Shorthand?
  • What are the teaching methods used on teaching shorthand?
  • To what extend to students find it difficult to recognize their shorthand outline?
  • What are the lecturers attitudes to shorthand students?

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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