The Dearth of Technological Equipment and Effect on Secretarial Job Performance on Ministries in Anambra State

The Dearth of Technological Equipment and Effect on Secretarial Job Performance on Ministries in Anambra State

Project / Seminar Material
Reference ID: PS-4137-TM

DEDICATION

This research material titled “The Dearth of Technological Equipment and Effect on Secretarial Job Performance on Ministries in Anambra State” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Office Technology and Management (OTM), Book Authors and Profound Scholars of existing or related project material on “The Dearth of Technological Equipment and Effect on Secretarial Job Performance on Ministries in Anambra State” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    The Dearth of Technological Equipment and Effect on Secretarial Job Performance on Ministries in Anambra State

    CHAPTER ONE

    1.0 Introduction

    1.1 Background of the study

    The workplace is the center of any organization's operations. The office provides instructions to the various organizational component units. Obtaining, gathering, and analyzing reports from these sources aids in the formulation of policy. This means that all aspects of information management, such as gathering, organizing, and processing data in preparation for sending it to management, are handled by the office. As required by the organization for its services, the office also takes part in the retrieval and presentation of said information.

    From the above, if should be obvious that the handling of information in the selected ministries is carried out by the secretary and other clerical staff. In carrying out the arduous task of information management, the office personnel, notably that secretary uses some equipment to facilitate the handling of information from manual to the highly electronic computerized technological, equipment.

    Some of these equipment are: typewriter (manual and electrical), duplicating machine, stamping, electronic, stencil, scanner, dictating, addressing, shredding photocopying, computer etc.

    Today, the information technology has helped to design and provide highly sophisticated and models of the equipment. The highly development helps to enhance the efficiency and facilitate the labourious and strenuous functions of the secretary thereby reducing physical exertion and fatigue. These items of equipment have also gone long way in improving the productivity of the secretary particularly and the organization in general effect, technological equipment has made a lot of effectiveness in the business world. This effect is also reflected on the functions of the secretarial staff.

    From the foregoing, the researcher feels that the importance of these equipment in the overall efficiency and productivity of any office is no longer in doubt. Dearth of technological equipment make clerical and secretarial job cumbersome, time consuming, physical exerting, mental intriguing and doubtful inefficiency.


    1.2 Statement of the problem

    Every establishment has its main functions of the office as administration. This implies, by definitions management and transmission of information. The secretarial staff using different forms and management of technological equipment to perform this complex of information management. Some of them are manual and they are easy to handle, others are expensive, complex and computerized gadgets that require immense or great skill to manipulate.

    Since these equipments facilitate secretarial job and enhance the performance in selected ministries, like personnel, type of service rendered and the working environment among others of an organization, use some of these equipment.


    1.3 Purpose of the Study

    The purpose of this research is to identify the strategies of the dearth of technological equipment in the selected ministries.

    1. Identify the causes of dearth of technological equipment in selected ministries in Anambra State.
    2. Determine the strategies and the process of resolving the problems.
    3. Find out the effect of the dearth of technological equipment among the ministries.

    1.4 Research Questions

    The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

    • What are the causes of the dearth of technological equipment in ministries?
    • What are the effects of the dearth of technological equipment?
    • What are the strategies for resolving the problems of the dearth of the technological equipment?

    1.5 Significance of the Study

    It will generate the life of using the technological equipment on ministries in Anambra State.

    The findings of this study will significantly contribute tot the re-examining and implementation of these technological equipment.

    Through these findings, the selected ministries will improve on their workflow during their day-to-day activities in the organization.

    It will enable the individual to attain better job satisfaction through the use of these technological equipment.


    1.6 Definition of Terms

    Certain words and expressions have been used commutatively in this paper. Below is the list of the meanings of such words and expressions as applied to this paper.

    Office Equipment:

    This can either be manual or electronic. The efficiency and productivity of an organization depends on the types of equipment has.

    Electronic:

    This comprises the use of machines that can only be operated by electrically. It implies electrical impulses in the performance of the tasks.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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