The Effects of Modern Office Automation on the Productivity of Secretaries

The Effects of Modern Office Automation on the Productivity of Secretaries

Project / Seminar Material
Reference ID: PS-4179-TM

DEDICATION

This research material titled “The Effects of Modern Office Automation on the Productivity of Secretaries” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Office Technology and Management (OTM), Book Authors and Profound Scholars of existing or related project material on “The Effects of Modern Office Automation on the Productivity of Secretaries” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE

INTRODUCTION

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • ⋮
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    ABSTRACT

    This study was carried out to investigate The Effects of Modern Office Automation on the Productivity of Secretaries. In order to obtain the required information, questionnaire were administered to secretaries. Data collected are presented under discussions and findings in chapter four. From the data collected, the researcher was able to identify The Effects of Modern Office Automation on the Productivity of Secretaries. It was revealed that technology (office automation) aids the secretaries to a large extent in discharging of their duties.

    However, for these newly introduced equipment to function, and to bring the designed goals, someone is always needed in the office. in the same vein, majority of the respondents were of the view that introduction of modern office automation lead to training and retaining of secretaries.

    In summation, the finding of this research work was that technology has had a tremendous effect on the jobs of today's secretary. It was also deduced that technology cannot endanger raised the productivity of secretaries in the recent years based on the findings, the researcher concluded that technology cannot endanger the further prospect of flexible secretary. Finally, organizations have the duty to send secretaries on new courses on refresher course from time to time. And they should acquire modern office automation to improve the productivity of their secretaries.

    The Effects of Modern Office Automation on the Productivity of Secretaries

    CHAPTER ONE

    1.0 Introduction

    1.1 Background of the study

    Work was the major activities of man before the industrial revolution that was the period marked with mechanization of work, presently computer is representing mechanization thereby turning the work into automation.

    The 21st century has witnessed a lot of advancement both in science and technology. This advancement has been growing rapidly since the end Second World War both in manufacturing, aviation, medicine, engineering, finance and administration, such advances has affected adversely in all aspects of life. These technological advancement includes the modern office automation which we use in our day to day activities in he business organizations.

    However modern automation in all works of life does not exempt secretarial productivity. The required unchanged while the procedure continues to change as more and more sophisticated machines are introduced in the office.

    The impact brought about by the invention of new office machines are immeasurable many of those office automation out-ways the secretaries performance due to their effectiveness, speed and time saving. The introduction of most office automation might go as far as costing secretaries their job as a result of limited numbers being employed.

    The fear of cost of craftsmanship as new product (automation) replaces the old ones becomes the issue of stake. Consequently, the issue of bearing extra cost in training and retraining secretaries becomes a problem.

    These and many other reasons motivated the researchers into investigating and ascertaining how true these statement are with regards to the effects of modern office automation to the productivity of secretaries.

    1.2 Statement of the Problem

    The world is undergoing a raid change due to the innovation of modern automation as we are the new millennium and the evolution continues in order to cope with the modern age needs to know the effects of all these automated machines.

    What are the effects of these changes on the productivity of secretaries in the offices, her ability to cope her job security, her relevance to the office work for which she is employed and moreover, the training which is o prepare her to meet the challenges of her over-changing work environment.

    For government to equip their offices with modern automation they need enough capital to import these machines since they are not produced in Nigeria.

    Modern office automation we all know needs expertise as regards to repair and procurement of spare marts.

    Some of these automated machines need suitable environment like air-conditioned room, isolated pace and wide space. For Oru West L.G.A to acquire these equipment, they will have to re-adjust their environment to suit the new machines that is to be acquired.

    1.3 Purpose of the study

    1. To identify the effects of modern office automation on the productivity of secretaries.
    2. To identify the use of office automation.
    3. To examine the importance of automation.
    4. To identify the problems secretaries encounter in using those automation.

    1.4 Significance of the Study

    The research is carried out in the sense that its findings will reassure the secretaries who thinks their skills is no longer useful in the offices as a result of the introduction of new modern automation. This ought to be done in order to boost their morale and increase their productivity as well. It will also be useful to both practicing secretaries and secretaries to be, not to fear about the future prospect of their profession, the study will also be very handy to various institutions where secretaries are trained to design healthy training programmes for secretaries in schools so that experience gained will be useful in the world of work if all the study will be immensely important to the general public especially the government to appreciate the best way to make use of automation available to them.

    1.5 The Scope of the study

    The scope of this research work is delimited to the effects of modern office automation on the productivity of secretaries in Oru West Local Government secretarial complex, Imo State.

    1.6 Research Questions
    • What are the effects of modern office automation on the productivity of secretaries?
    • What are the uses of office automation?
    • What are the importance of automation?
    • What are the problems secretaries encounters in using those automation?

    …

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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