Introduction
1.1 Background of the study
In any profession, communication is an essential element that one cannot do without. According to Encarta (2004) the pace of change brought about by new technologies has had a significant effect on the way people live, play and work worldwide. New emerging technologies challenge the current process of communication in organization and the way information is managed by managers.
Haag, Cummings and Dawkins (1998) further explains where the internet connects people, organizations and information sources by using common protocols to link computers on a public and open to all bases, an internet uses the same common protocols for internal company or group purposes for standard communication, information storage and presentation. Information and Communication.
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