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Organizational Learning and Employee Performance of Selected Brewery Firms

Organizational Learning and Employee Performance of Selected Brewery Firms

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Reference ID: PS-15057-TM

DEDICATION

This research material titled “Organizational Learning and Employee Performance of Selected Brewery Firms” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Human Resource Management (HRM), Book Authors and Profound Scholars of existing or related project material on “Organizational Learning and Employee Performance of Selected Brewery Firms” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    Organizational Learning and Employee Performance of Selected Brewery Firms

    CHAPTER ONE


    Introduction

    1.1 Background Of The Study

    According to Senge (1990) organizational learning is viewed as a constant put to test and transformation of experience into knowledge which is significant to the organization and available to the whole organization. Huber (1991) classify organizational learning into four processes: information acquisition, information interpretation, information distribution, and organizational memory. Rimouski (1994) defines organizational learning as a process of acquisition, interpretation of information and the resulting behavior accompanied by cognitive changes, which exact impact on organizational performance.

    Firms which possess a strong learning culture have the capacity to create acquire and transfer knowledge, and also modify behavior to suit new acquired knowledge and insight (Huber, 1991; Garvin, 1993). This implies that firm employing organizational learning must acquire information, interpret it and transform it into knowledge and also proceed to effect behavioral and cognitive changes – in order to convert words into action.

    Organizational learning exact some advantages in providing core competency

    Through the creation of knowledge, enhance new product development, improved customer service etc. (Baker and Sinkula, 1999). The organizational performance also improved through market information generation and dissemination. The innovative development of the firm leads to organizational performance .It also facilitate the monitoring of new trends in the market place which result in increased sales and market share. Martinez-Costa and Jimenez-Jimenez (2009). Organizational learning enhances a responsive and flexible organization structure which better to respond to new challenges and overcome competition.


    1.2 Statement Of The Problem

    Organizational learning process is a sequence of three phases: information acquisition, information interpretation, and behavioral and cognitive changes. Companies that have developed a strong learning culture are good at creating, acquiring and transferring knowledge, as well as at modifying behavior to reflect new knowledge and insight (Huber, 1991; Garvin, 1993). According to Senge (1990) organizational learning is viewed as a constant put to test and transformation of experience into knowledge which is significant to the organization and available to the whole organization.

    Huber (1991) classifies organizational learning into four processes: information acquisition, information interpretation, information distribution, and organizational memory. Rimouski (1994) defines organizational learning as a process of acquisition, interpretation of information and the resulting behavior accompanied by cognitive changes, which exact impact on organizational performance. Organizational learning exact some advantages in providing core competency

    Through the creation of knowledge, enhance new product development, improved customer service etc. (Baker and Sinkula, 1999). The organizational performance is also improved through market information generation and dissemination.

    Hence, organizations stressing learning must first acquire information, interpret it to fully understand its meaning and transform it into knowledge. At the same time, they must not forget the most important part – to implement behavioral and cognitive changes – in order to convert words into action.

    However not many organization have imbibe this concept. The process of organizational learning requires management commitment to formulating and implementing policies which promote the culture of organizational learning. The reason why many organizations cannot withstand competition is because of lack of innovative knowledge and skills to meet with the trend of modern technological development and research. Consequently employee performance is retarded and organizational performance affected interms of poor financial returns, low market share, poor shareholders value etc. Therefore the problem confronting the research is to determine organizational learning and employee performance of selected brewery firms in anambra state


    1.3 Objectives Of The Study

    Huber (1991) classify organizational learning into four processes: information acquisition, information interpretation, information distribution, and organizational memory. Rimouski (1994) defines organizational learning as a process of acquisition, interpretation of information and the resulting behavior accompanied by cognitive changes, which exact impact on organizational performance.

    Firms which possess a strong learning culture have the capacity to create acquire and transfer knowledge, and also modify behavior to suit new acquired knowledge and insight (Huber, 1991; Garvin, 1993)

    To determine the nature and impact of organizational learning on employee performance of selected brewery firms in anambra state


    1.4 Research Questions

    1. What is organizational learning and employee performance?
    2. What is the impact of organizational learning on employee performance?
    3. What is the impact of organizational learning on employee performance of selected brewery firms in anambra state?

    1.5 Significance Of The Study

    The research advocates the importance of organizational learning as a measure necessary to improve employee performance and the overall organizational performance. This process must require the firm commitment of management to formulating and implementing policies essential for organizational learning.

    Organizational learning exact some advantages in providing core competency

    Through the creation of knowledge, enhance new product development, improved customer service etc. (Baker and Sinkula, 1999). The organizational performance also improved through market information generation and dissemination. The innovative development of the firm leads to organizational performance .It also facilitates the monitoring of new trends in the market place which result in increased sales and market share. Martinez-Costa and Jimenez-Jimenez (2009). Organizational learning enhances a responsive and flexible organization structure which better to respond to new challenges and overcome competition.


    1.6 Research Hypothesis

    Ho The impact of organizational learning on employee performance of selected brewery firms in anambra state is low

    Hi The impact of organizational learning on employee performance of selected brewery firms in anambra state is high.


    1.7 Scope Of The Study

    The study focuses on the appraisal of the impact of organizational learning and employee performance of selected brewery firms in anambra state.


    1.8 Limitations Of The Study

    The study was confronted by some constraints including logistics and geographical factors.


    1.9 Definition Of Terms

    Organizational Memory.

    Organizational memory is viewed as the means by which past knowledge is applied on present activities in other to achieve higher or lower levels of organizational effectiveness.

    Organizational Learning

    organizational learning as a process of acquisition, interpretation of information and the resulting behavior accompanied by cognitive changes, which exact impact on organizational performance.
    Organizational performance

    Organizational performance constitute the firms capability to is the organization’s ability to attain to achieve its goals and objectives” (after Ricardo, 2001).

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

    Summary Headlines for Organizational Learning and Employee Performance of Selected Brewery Firms



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