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Automated System for Commercial Bank Customers Loan Requests Processing and Approval

Automated System for Commercial Bank Customers' Loan Requests, Processing, and Approval

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Reference ID: PS-5424-TM


This research material titled “Automated System for Commercial Bank Customers' Loan Requests, Processing, and Approval” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.


I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Computer Science (CS), Book Authors and Profound Scholars of existing or related project material on “Automated System for Commercial Bank Customers' Loan Requests, Processing, and Approval” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.







    • 2.1 Introduction



    • 3.1 Methodology Adopted
    • 3.1.1 Problem Identification Using SSADM
    • 3.2 Analysis of the Existing System
    • 3.2.1 Dataflow of the Existing System
    • 3.2.2 Disadvantages Of The Existing System
    • 3.2.3 Weakness of the existing System
    • 3.3 Feasibility Study
    • 3.3.1 Economic Feasibility
    • 3.3.2 Technical Feasibility
    • 3.3.3 Operational Feasibility
    • 3.4 Analysis of the Proposed System
    • 3.4.1 Data Flow Diagram of the Proposed System
    • 3.4.2 Advantages of the Proposed System
    • 3.4.3 Justification of the Proposed System
    • 3.5 Functional Requirements
    • 3.5.1 Use Case Diagram Of The Admin / User Privileges
    • 3.6 Data Requirements
    • 3.7 High Level Model of the Proposed System



    • 4.1 Objectives of the Design
    • 4.2 Cohesion and Decomposition High level Model
    • 4.3 Control Center / Overall Dataflow Diagram
    • 4.3.1 Proposed System Operation Flowchart
    • 4.4 System Specification and Design
    • 4.4.1 Input and Output Specification
    • 4.4.2 Database Specification and Design
    • 4.4.3 Data Dictionary
    • 4.5 Choice and Justification of Programming Language
    • 4.6 Program Documentation
    • 4.7 Implementation Techniques
    • 4.7.1 System Testing
    • 4.8 Programming Module Specification
    • 4.8.1 Installation
    • 4.9 Computer Hardware Minimum Requirement
    • 4.10 Software Requirement
    • 4.11 Personnel / User Training
    • 4.12 File Maintenance Module



    • 5.1 Introduction
    • 5.2 Summary
    • 5.3 Conclusion
    • 5.4 Recommendation




    Automated System for Commercial Bank Customers’ Loan Requests, Processing, and Approval


    1.0 Introduction

    Despite the financial market sophistication, a loan is still dominant form of the bank placement. As a result, loan placements may also be regarded as the most significant source of a bank’s profitability. Considering that the profitability is ultimate business performance and bank loans are source of interest income, the loan-granting process management is of imperative importance. The loan-granting process follows adequate methodological guidelines as a set of mechanisms and procedures to which relevant credit documentation is being subject. Formalization of the loan-granting process improves efficiency in gathering and processing of credit documentation, but also facilitates the process of evaluation of the gathered data with a view to efficient making of credit decisions. In addition, the documentation flow is burdened with specific „check points“ within which the data relevant for the loan approval are filtered. One of the most important check points refers to the assessment of the credit-worthiness of the loan applicant. The assessment of credit-worthiness includes identification of financial capacity of a future debtor as a source of depreciation of approved loan [1].

    By means of credit analysis the client’s financial standing and financial structure are examined and its character, capacity, collateral, capital and other relevant debtor’s parameters assessed with a view to efficiently assessing the degree of placement risk. In the context of parameter analysis of the credit rating, the financial indicators have a significant role. As a set of ratios derived from the relation of specific elements of the balance sheet and income statement, these financial indicators are of great analytical and informative significance. By comparing them with boundary (desirable) values, the loan repayment capacity is the determined. Beside the financial

    parameters, as referential factors to assess creditworthiness, the credit analyst gives special attention to the assessment of other relevant parameters such as: the situation in a business activity concerned, economic trends at regional level, and projections with regard to economic activity trends in the

    forthcoming period. The purpose of these analytical procedures is to properly assess the risk level and create the credit portfolio which is adequate from the viewpoint of the placement security and profitability [2].

    It is the need for a computerized system to aid in processing of loan requests that necessitated this study on automated loan request, processing and approval system for commercial bank customers.

    1.1 Statement of Problem

    The following problems were identified in the existing system:

    1. Many banks do not have an automated system specifically to process loan request information.
    2. This situation makes it difficult to instantly determine whether a client is eligible to be granted loan.
    3. It is time consuming to process loan requests using the manual method.
    4. To solve these problems, an automated loan request, processing and approval system for commercial bank is needed to speed up the processing of loan applications.

    1.2 Aim and Objectives of the Study

    The aim of the study is to develop an automated loan request, processing and approval system for commercial bank customers.

    The following are the objectives of the study;

    1. To develop a system that will aid registration of loan requests
    2. To develop a system that will aid in the processing of loan requests.
    3. To develop a system that will facilitate easy retrieval of loan request records.
    4. To design a system that can be used to obtain reports of loans that are approved, pending and disapproved.

    1.3 Significance of the study

    The study is significant in the following ways:

    1. It will provide a system that will help FCMB in processing of loan requests
    2. It will provide the cases study with an automated system that will enable them to quickly determine eligibility for loan requested and approved and those that are not approved.
    3. It will serve as a management information system.
    4. The study will also serve as a useful reference material to other researchers seeking for information pertaining the study.

    1.4 Scope of the Study

    This study covers developing an automated loan request, processing and approval system for commercial bank customers , a case study of First City Monument Bank, Uyo.

    1.5 Organization of Research

    This research work is organized into five chapters.

    Chapter one is concerned with the introduction of the research study and it presents the, statement of the problem theoretical background, , aim and objectives of the study, significance of the study, scope of the study, organization of the research and definition of terms.

    Chapter two focuses on the literature review, the contributions of other scholars on the subject matter is discussed.

    Chapter three is concerned with the system analysis and design. It presents the description of the existing system, analysis of the proposed system and design of the proposed system is also presented in this chapter.

    Chapter four presents the choice of development environment, implementation architecture, software testing, documentation, user manual and source code listing.

    Chapter five focuses on the summary, conclusion and recommendations are provided in this chapter based on the study carried out.

    1.6 Definition of Terms


    An amount of money, a service, or an item of property that is owed to somebody


    An amount of money given to somebody on the condition that it will be paid back later.


    To allow a person or business to use a sum of money for a particular period of time, usually on condition that a charge interest is paid in return


    Somebody who gives a guarantee, especially a formal promise to be responsible for somebody else’s debts or obligations.


    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

    Summary Headlines for Automated System for Commercial Bank Customers' Loan Requests, Processing, and Approval

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