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Design and Implementation of an Online System for Domestic Flight Customer Information Management System
S

Software Implementation of an Online System for Domestic Flight Customer Information Management System

C.S. Project Software
Reference ID: SD-5114-CS

Software Implementation under Computer Science (CS)

Software Implementation of an Online System for Domestic Flight Customer Information Management System can be acquired by Contacting or Whatsapping Sparklyn Services Software Programmer with the number displayed below 👇

DEDICATION

This research work titled "Design and Implementation of an Online System for Domestic Flight Customer Information Management System" is dedicated to God for his enabling grace and to all computer enthusiasts who help to make life a pleasant experience.



i

ACKNOWLEDGEMENT

I owe my indebtedness to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Computer Science (CS), Book Authors and Profound Scholars of existing/related research work for your moral support that facilitated the successful completion of my (Tertiary Institution level). I am grateful to God Almighty and my parent for their financial support in my career. I really appreciate you all for everything, Thank you very much.



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Design and Implementation of an Online System for Domestic Flight Customer Information Management System

TABLE OF CONTENTS

Preliminary Pages

Chapter One

Introduction

  • 1.1 Background …

Chapter Two

Literature Review

  • 2.1 Introduction

Chapter Three

System Analysis and Design

  • 3.1 Methodology Adopted
  • 3.1.1 Problem Identification Using SSADM
  • 3.2 Analysis of the Existing System
  • 3.2.1 Dataflow of the Existing System
  • 3.2.2 Disadvantages Of The Existing System
  • 3.2.3 Weakness of the existing System
  • 3.3 Feasibility Study
  • 3.3.1 Economic Feasibility
  • 3.3.2 Technical Feasibility
  • 3.3.3 Operational Feasibility
  • 3.4 Analysis of the Proposed System
  • 3.4.1 Data Flow Diagram of the Proposed System
  • 3.4.2 Advantages of the Proposed System
  • 3.4.3 Justification of the Proposed System
  • 3.5 Functional Requirements
  • 3.5.1 Use Case Diagram Of The Admin / User Privileges
  • 3.6 Data Requirements
  • 3.7 High Level Model of the Proposed System

Chapter Four

System Design and Implementation

  • 4.1 Objectives of the Design
  • 4.2 Cohesion and Decomposition High level Model
  • 4.3 Control Center / Overall Dataflow Diagram
  • 4.3.1 Proposed System Operation Flowchart
  • 4.4 System Specification and Design
  • 4.4.1 Input and Output Specification
  • 4.4.2 Database Specification and Design
  • 4.4.3 Data Dictionary
  • 4.5 Choice and Justification of Programming Language
  • 4.6 Program Documentation
  • 4.7 Implementation Techniques
  • 4.8 Programming Module Specification
  • 4.8.1 Installation
  • 4.9 Computer Hardware Minimum Requirement
  • 4.10 Software Requirement
  • 4.11 Personnel / User Training

Chapter Five

Summary, Conclusion, and Recommendation

  • 5.1 Introduction
  • 5.2 Summary
  • 5.3 Conclusion
  • 5.4 Recommendation

References

Appendix A - Source Code

Appendix B - Object Program




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ABSTRACT

Airline industry has always been famous for its continuous struggle: cutting costs, managing fluctuating demand, keeping up with tight quality requirements while trying to maintain superior services and satisfy needs of various customer groups. Customer satisfaction has been on very low levels for decades. According to American Customer Satisfaction Index, airline industry scores lowest out of 47 other industries. However, the demand for air transportation has been stable and despite current economic crisis and such events as September 11, the growth reached 7.8% in 2011 (Datamonitor, 2011). In this struggling environment, airlines are forced to shift their focus towards customer oriented service quality (Chang &Yeh, 2002).

It is extremely important for carriers not only to understand the perception of passengers of their service offerings, but as well find out what customers expect from the services (Chen & Chang, 2005) and what kind of services customers consider most important. In the airline industry, services are composed of very complex mix of intangibles as the airlines sell not physical objects but performances and experiences (Gursoy et al., 2005). Thus, service quality is a key to attract and keep loyal customers (Liou&Tzang, 2007; Chang &Yeh, 2002). This project views service experience as a process, starting with a search for a ticket and ending with post-flight services. All the steps a customer is taking during air transportation are listed and discussed. Service quality is created on each step of the process, and it is important to understand the customer preferences and expectations from the services. Evaluation of customer expectations based on two to five key quality requirements and analyzed using statistical methods to understand its relative importance to a target customer group chosen for a survey.





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Design and Implementation of an Online System for Domestic Flight Customer Information Management System

CHAPTER ONE

1.1 Introduction

… As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Limitation of the study and Definition of technical terms.

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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Proposal Writing Format for Computer Science (CS) Research Work

Final year research work is all about finding real life problem and proffering solution that will partially or totally eliminate the existing system bottlenecks. The following are the major and elective project proposal writing sections for "Design and implementation of an online system for domestic flight customer information management system" research work;

Major Sections
  • Motivation for Embarking on the Project

  • Brief Background of Study

  • Statement of Problems

  • Aim of the Study

  • Specific Objectives of the Study

  • Significance of the Study (Who benefits from the project and how?)

Elective Sections
  • Methodology and Reason for Using It (such as; models, SSADM, or OOADM)

  • Tools (programming languages and software used)



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Proposal Writing Format for Computer Science Research Work


Design and Implementation of an Online System for Domestic Flight Customer Information Management System is a proposal topic for final year research work, which comprises the major and elective project proposal writing sections for Design and Implementation of an Online System for Domestic Flight Customer Information Management System research work.

Major Sections
  • Motivation for Embarking on the Project

  • Brief Background of Study

  • Statement of Problems

  • Aim of the Study

  • Specific Objectives of the Study

  • Significance of the Study (Who benefits from the project and how?)

Elective Sections
  • Methodology and Reason for Using It (such as; models, SSADM, or OOADM)

  • Tools (programming languages and software used)


Defense Procedure for Computer Science Researchers


Know your Project / Seminar Work (Design and Implementation of an Online System for Domestic Flight Customer Information Management System): Here are the key point to study if your work is cumbersome or not.

  • Abstract

CHAPTER ONE

  • Motivation / Statement of Problems
  • Aims & Objective of Study
  • Scope of Study
  • Significance of Study

CHAPTER TWO

  • State two or more citation from your review of related literature.

CHAPTER THREE

  • Know the methodologies, tools and techniques used.

CHAPTER FOUR

  • Justification of your work and things to adhered to before using the system or research work.

CHAPTER FIVE

  • Conclusion and Recommendation

Dress Code: Your dress code should be cooperate wear for example; putting on suit and tie during project defense gives you an automatic mark without a word.

External Examiner / Supervisor Questioning & Student Answering: Questions will come from the research work, any difficult or unknown question, kindly say "Sorry Sir/Madam, the question is not within my scope of study".


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