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Motivation and Performance in the Public Sector

Motivation and Performance in the Public Sector

Project / Seminar Material
Reference ID: PS-11258-TM

DEDICATION

This research material titled “Motivation and Performance in the Public Sector” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Public Administration (PA), Book Authors and Profound Scholars of existing or related project material on “Motivation and Performance in the Public Sector” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    ABSTRACT

    The majority of organizations are competing to survive in this volatile and fierce market environment. Motivation and performance of the employees are essential tools for the success of any organization in the long run. On the one hand, measuring performance is critical to organization’s management, as it highlights the evolution and achievement of the organization. On the other hand, there is a positive relationship between employee motivation and organizational effectiveness, reflected in numerous studies. Literature shows factors such as empowerment and recognition that increase employee motivation and three theories were taken into consideration to give an explanation to the question raised in the Problem formulation.

    These theories include: Maslow’s hierarchy of needs, Goal theory of Loce (1968: pg. 157-189) and Equity theory was formulated by J. Stacy Adams in (1965: pg. 422- 436). This paper aims to analyse the drivers of employee motivation to high levels of organizational performance. If the empowerment and recognition of employees is increased, their motivation to work will also improve, as well as their accomplishments and the organizational performance. Nevertheless, employee dissatisfactions caused by monotonous jobs and pressure from clients, might weaken the organizational performance. Therefore, jobs absenteeism rates may increase and employees might leave the organization to joint competitors that offer better work conditions and higher incentives. Not all individuals are the same, so each one should be motivated using different strategies. For example, one employee may be motivated by higher commission, while another might be motivated by job satisfaction or a better work environment.


    Motivation and Performance in the Public Sector

    CHAPTER ONE


    Introduction

    1.1 Background to the Study

    Motivation simply means the action of motivating employee. In the area of their job in order to put on the best performance. If employees are given necessary motivation there will be great achievement and progress in the area of the employee’s performance, while performance means the act of carrying into action, execution, achieving and accomplishing a work done by an employee. When there is great performance of an employee on a particular job in a private sector it will yield increase on the organisation in so many ways either financially or in the area of production.

    The Human resources of any organization are the most important factors of production be it public or private sector hence the necessity to build motivational factors into organizations. The human element is considered as the most important and complex in any organization and is the sole determinant of a successful organization. Hence human resource is considered as the pushing factor or force that can make or break an organization. The manager’s main task is to develop a productive work place, with and through those he or she is in charge of. The manager should motivate his or her team, both individually and collectively so that a productive work place is developed and maintained.

    Motivation can be defined as ‘the process of i­nitiating conscious and purposeful actions. Pratt Fairchild [1970] defines Motivation as the force that makes us do things: this is a result of our individual needs being satisfied {or met} so that we have inspiration to complete the task. It can also be said to be the process of supplying an incentive adequate deliberate and purposeful action’.

    This study will mainly focus on motivation and performance in the private sector, Infinity system Ltd Lagos Nigerian will be used as a case study.

    For the purpose of this study, motivation would be used as the independent variable while performance will be used as the variable.


    1.2 Statement of the Problem

    Motivation is very important in any organization so that the employee will put on the best performance. Any organization without adequate motivation will not get the best performance from the employees. Organization can be faced with insecurity, low level of income, delay in employee’s promotion, low productivity etc. all these problems occurs in an organizations when employees are not given adequate motivation in order to enhance best performance.

    1. Based on the above, the research will be on the motivation and performance of Infinity Systems Limited Lagos, Nigerian.
    2. Based on the above, the research will also be on how reward system affect staff performance in the Infinity System Nigeria Ltd?
    3. Based on the above, the research will also examine how job insecurity affect employee’s performance in the Infinity System Nigeria Ltd?
    4. Based on the above, the research will also be on how consequence of delayed promotion affects staff performance in the Infinity System Nigeria Ltd?

    1.3 Objectives of the Study

    The main objective of the study is to examine the results of motivation on employee’s performance which will likely result to organizational success.

    Other aims of the study will be to:

    1. Examine how the reward system affects staff performance in the Infinity System Nigeria Ltd
    2. Identify how job insecurity on employees performance in the Infinity System Nigeria Ltd
    3. Investigate the consequence of delayed promotion of staff on performance in the Infinity System Nigeria Ltd.

    1.4 Research Questions

    Based on the topics of the study, the following research questions would be examined:

    1. How does the reward system affect staff performance in the Infinity System Nigeria Ltd?
    2. How does job insecurity affect employee’s performance in the Infinity System Nigeria Ltd?
    3. What is the consequence of delayed promotion of staff on performance in the Infinity System Nigeria Ltd?

    1.5 Significance of the Study

    This study will therefore be justified in that motivational factors will be discovered which will eventually increase employee performance.

    This study will be of great benefit to managers, directors especially the management of Infinity Systems Ltd as how they could get the best out of their employees who are presently facing the problem of reduced morale in the face of prevailing socio-economic hardship. And also the study will be of great benefit to researchers in order to make use of the system in carrying out their research work on several organization where motivation and performance is not adequately handled well. Also this study will be of great impact on the policy maker for them to be able to make use of the system in the area where motivation and performance is not performed well in area of policy in any organization system.


    1.6 Scope of Study

    This study will focus on workers of Infinity System Ltd Lagos Nigeria and will also be applied to other organization in the country if the need arises. This study will look into the relationship between motivational factors (i.e. job security, good remuneration, staff training and development, promotion etc.) and performance variable (e.g. resources used, time needed) in such a way that suggest how motivation can aid the efficiency, effectiveness and hence performance of an employee thereby resulting in organizational success. (Employee)

    Infinity System Ltd will be chosen because it’s an information Technology company and due to the current trends in the industry. It has found itself in deep competition hence the need to perform well or lose its relevance. Without any doubt, it will be a veritable measurement for motivation and performance in Nigeria’s continuously growing economy


    1.7 Operational Definition of Terms

    Motivation:

    Is the word derived from the word ’motive’ which means needs, desires, wants or drives within the individuals. It is the process of stimulating people to actions to accomplish the goals. In the work goal context the psychological factors stimulating the people’s behaviour can be −

    • Desire for money
    • Success
    • Recognition
    • Job-satisfaction
    • Team work, etc.
    Performance:

    The act of performing, carrying into execution or action, achievement, accomplishment representing by action.

    Private sector:

    The private sector is the part of a country’s economic system that is run by individuals and companies, rather than the government.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

    Summary Headlines for Motivation and Performance in the Public Sector



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