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Motivation as an Instrument for Achievement of Productivity in an Organization A Case Study of Federal Ministry of Information Abuja

Motivation as an Instrument for Achievement of Productivity in an Organization

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Reference ID: PS-257-TM

DEDICATION

This research material titled “Motivation as an Instrument for Achievement of Productivity in an Organization” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Business Administration and Management (BAM), Book Authors and Profound Scholars of existing or related project material on “Motivation as an Instrument for Achievement of Productivity in an Organization” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”

    ABSTRACT

    Motivation is the drive within the individual as well as the external drive that leads to the achievement or accomplishment of a goal, the drive to achieve a goal or to set a goal such as needs, wants and desires and internal forces achievable. The study was carried out to examine the Motivation as an Instrument for Achievement of Productivity in an Organization using Federal Ministry of Information Abuja as a case study. In achieving this aim, the following specific objectives were laid out to examine the factors which motivate employees to perform in Federal Ministry of Information and ascertain the effect of motivation on worker’s productivity. Federal Ministry of Information is a Nigerian multinational organization and financial services company. It is faced with the problem of developing and sustaining staff engagement through motivation to achieve high employee and organization productivity and prevent low employee morale and low overall organizational performance. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. This study was carried out among the employees of Federal Ministry of information, spanning through departments in Abuja, Nigeria. 240 well–structured questionnaires were administered in the organization. A total of 150 questionnaires received back and passed through statistical analyses. Primary data were collected from the primary source which questionnaire was used as an instrument of data collection while secondary data were sources from textbooks, journals, newspapers and the internet were employed. The data were presented on a frequency distribution table and analyzed using simple percentage, while hypothesis was tested using chi-square test. The result showed that quality of supervision has positive effect on employee motivation to work better. It was also found that workers perception on what obtained in his organization will motivate him to greater productivity. Financial motivation involving monetary rewards have greater impact on performance and organizational productivity.


    Motivation as an Instrument for Achievement of Productivity in an Organization (A Case Study of Federal Ministry of Information Abuja)

    CHAPTER ONE

    1.1 Introduction

    Motivation is one of the key elements in employee performance and productivity. Even when people have clear work objectives, the right skills, and a supportive work environment, they would not get the job done without sufficient motivation to achieve those work objectives. Mary (2000) refers to the forces within a person that affect his or her direction, intensity, and persistence of voluntary behavior as motivation. Motivation is one of the most contemporary issues in both public and private sectors management. This is based on the understanding that motivation has a very significant role to play in the process of combining and utilizing organizational resources (men and materials) geared towards the accomplishment of organizational stated goals. Researchers have consequently sought to explain how and why people behave the way they do and how they can be made to behave in a manner supportive of the organizational goals. The problem of employee motivations has occupied the minds of employers and captains of industries since ages.

    As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitations of the Study and Definition of technical terms.


    1.2 Background of Study

    Motivation is the drive within the individual as well as the external drive that leads to the achievement or accomplishment of a goal, the drive to achieve a goal or to set a goal such as needs, wants and desires and internal forces achievable. A child for his own sake may not want to learn because there is no apparent immediate benefit to be derived from learning. In other words, he cannot see why he has to learn (negative attitude) for a child to develop the attitude and willingness to learn, there must be sort of motivation.

    The need to satisfy human wants has led to the study of motivation an individual basis. The inner state of dis-equilibrium of man is forcing him to search and choose strategies to satisfy his needs. In the course of searching and choosing strategies, he processes some abilities which enable him to direct his performance towards his goals. If the performance satisfies the employer, a reward is given to the employees. On the century, the employee will receive punishment, therefore, motivation is the concern of both employer and employee.

    In organizations, managers in recent times are worried about the decline in workers productivity. The over increasing external forces of national and international competitions economic, social, technological and political situations have compelled mangers to develop and acquired new levels of organisational efficiency and effectiveness.

    Motivating employees leads the functions of managers in any organizations to make policies; many managers take the motivation of employees into consideration in order to get the best out of them. The key to high productivity, high profitability and high viability of any organizations is motivation, so it must not be tampered with.

    There is general agreement among psychologists that man experiences a variety of needs, there is considerable disagreement as to what these needs are and their relative importance (Van Rooyen, J. 2006). One of the basic problems in any organization is how to motivate people to work. Motivating people to work entails, meeting their needs. This is because people working in the organization to meet workers needs affect the satisfaction, which the workers derive from their job.

    The satisfaction that the workers derive from their job can affect their motivation to work. People are motivated by various factors at different times, according to Wilkinson et al (2007) the first factor is the combination of the individual perceptions of the expectations other people have of them, and their own expectations of themselves. This happens because people come into work situations with various expectations. It is therefore important for the management to ensure that they motivate their employees to achieve the set goals and objectives of the organization. The management of an organization can motivate its employees if it’s able to study the characteristics of the employee and know what actually motivate them to productivity.

    Therefore, in Nigeria where the research was carried out, the activities that was conducted is to study the concept of Motivation as an Instrument for Achievement of Productivity in an Organization.


    1.3 Statement of Problems

    Investigation revealed that motivation encompasses rewards shown in cash and/ or in kind. It is not an empty promise but a demonstration of reality. The socio-economic environment influences the need to motivate employees. Employees are very much interested in their basic need such as food, shelter, clothing and safety up to the ultimate needs of self esteem and actualization. These basic needs are satisfied through monetary and or non-monetary considerations. The prevailing economic situation necessitates that employee real wages have to be enhanced so that they can exercise effective demand for goods and services. The absence of motivation can lead to deterioration in productivity.

    Motivating people to work entails meeting their needs. There is a great controversy over the issue of motivating people. Some people are of the view that such extrinsic factors like money, praise, and quality of supervision and company’s policy can motivate people to work, while others are of the view that such extrinsic factors, like advancement, quality of the job done by person, recognition and growth only may not motivate workers to productivity.


    1.4 Aim and Objectives of Study

    The aim of the study is to examine the Motivation as an Instrument for Achievement of Productivity in an Organization using Federal Ministry of Information Abuja as a case study. In achieving this aim, the following specific objectives were laid out as follows:

    1. To examine the factors which motivate employees to perform in Federal Ministry of Information;
    2. To look at various techniques of motivating people to performance in Federal Ministry of Information;
    3. To ascertain the effect of motivation on worker’s productivity;
    4. To identify the problems associated with the motivation of workers in Federal Ministry of information; and
    5. To suggest the solutions to such problems and improve people’s knowledge in this area of organizational behaviour.

    1.5 Research Questions

    The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

    • What are the factors that motivate employees to perform in Federal Ministry of information?
    • What are the available techniques of motivating employees for higher productivity?
    • Does motivation actually improve employee’s productive capacity in Federal Ministry of Information, Abuja?
    • What are the problems militating against employees motivation?
    • How can these problems of employees’ motivation be addressed in order to improve productivity in Federal Ministry of information?

    1.6 Research Hypothesis

    In order to pursue the objective of this study, the following generalized statements have been designed to guide and aids in obtaining the result for the experiment to be conducted. For this work, the null hypothesis will be represented with H0 while the alternative hypothesis will be represented with hypothesis H1.

    Hypothesis One

    • H0: The quality of supervision will not motivate workers productivity.
    • H1: The quality of supervision will motivate workers productivity.

    Hypothesis Two

    • H0: A worker’s perception of what obtained in his organization will not motivate him to greater productivity.
    • H1: A worker’s perception of what is obtained in his organization will motivate him to greater productivity.

    Hypothesis Three

    • H0: A worker’s perception of organizational appraisal policy will not motivate him to greater productivity.
    • H1: A worker’s perception of organizational appraisal policy will motivate him to greater productivity.

    Hypothesis Four

    • H0: The worker’s satisfaction with its fringe benefits will not motivate him to greater productivity.
    • H1: The worker’s satisfaction with its fringe benefits will motivate him to greater productivity.

    1.7 Significance of Study

    The following are the relevance of the study which are stated as follows:

    1. This study will contributes to making the workplace meaningful and exciting, because motivated workers will bring about improved organization performance.
    2. It will educate the management of organizations (especially the organization under study, Federal Ministry of information) on how to motivate their workers to productivity.
    3. The findings of this study will generate people’s interest in researching into other areas of research on motivation and performance in the workplace.
    4. Finally, the study hopes to enrich people’s knowledge in this area of organizational behaviour and management of people in the organization.

    1.8 Scope of Study

    This scope of this research focuses on Motivation as an Instrument for Achievement of Productivity in an Organization using Federal Ministry of Information Abuja as a case study.


    1.9 Limitations of the Study

    During the course of this study, many things militated against its completion, some of which are:

    1. Time Constraint: The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.
    2. Research material: availability of research material is a major setback to the scope of the study.
    3. Frequent power failure: This made the researcher append more money on fuel to ensure sustainable power.
    4. Financial Constraint: Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

    1.10. Definition of Terms

    The following terms were defined as used in this study:

    Motivation: Motivation is a decision-making process, through which the individual chooses the desired outcomes and sets in motion the behaviour appropriate to them.

    Productivity: Is the ratio of output or production capacity of the workers in an organization. It is the relationship between the amount of one or more inputs and the amount of outputs from a clearly identified process.

    Employees: Are the workers in an organization, working for the accomplishment of the organizational goals. In this study, the employees are those staffs of the organization.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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