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Need for Effective Warehouse Management on Physical Distribution in a Service Organization

Need for Effective Warehouse Management on Physical Distribution in a Service Organization

Project / Seminar Material
Reference ID: PS-4663-TM

DEDICATION

This research material titled “Need for Effective Warehouse Management on Physical Distribution in a Service Organization” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Purchasing and Supply (PS), Book Authors and Profound Scholars of existing or related project material on “Need for Effective Warehouse Management on Physical Distribution in a Service Organization” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    Need for Effective Warehouse Management on Physical Distribution in a Service Organization

    CHAPTER ONE

    1.0 Introduction

    The function of warehouse management is to provide cost effective storage in a suitable condition for the organization materials to enhance effective rendering of customer services. The existence of a warehouse is justified by the extent to which it contribution to the efficiency and effectiveness of physical distribution functions.

    The Geographical locations of a warehouse operation should be determined by sites and the physical position of target markets. However, in some developing countries and Nigeria, political conditions have some hires override economics arguments and facilities such as warehouse go down.

    Warehouse managers have a number of important challenges which include determination of most appropriate units loads optimizing space utilization, reducing the movement of labour equipment safe, secure warehousing environment and keeping cost to a minimum.

    1.1 General Overview

    An earlier resource pack described the decision that must be taken when a company organizes a channel.

    According to Plasack (1978:25) initially a system to control movement and storage of warehouse management system (WMs) is expending to including light manufacturing, transportation management, other management and complete accounting system.

    What is clear is that the expansion of the over lapin functionality between warehouse management system and other functional areas in physical distribution of materials. Even though warehouse management contributes to gain added functionality, the initial core functionality of a warehouse management system has not changed. The primary purpose of warehouse management is to control the movement and storage of materials within and operation.

    The detailed set up and processing within a warehouse management system in my area of case study power holding company of Nigeria Owerri varies significantly from one materials renders to another.


    1.2 Statement Of The Problem

    This research is intended to find out answers to the problems inhered in organization. Some of the specific problems of these organizations are listed below but not limited to.

    1. Companies and the consumers faces the problem of getting their materials in the market.
    2. Some rural areas where distributing warehouse could be located have no access roads.
    3. There are ineffective handling and storage of materials in the various warehouse, poor control of the movement of materials.
    4. The inability of managing the materials in the warehouse in order to identify the expired goods
    5. There are sometimes delay of supply of goods to the various warehouse to meet customer demand due to poor scheduling of vehicles.

    1.3 Objectives Of The Study

    The objective of study is now apparent having clearly stated the problems

    Therefore the primary objective is to nightlight the aims of warehouse management in achievement of physical distribution objectives which focuses on the control of the movement, storage and distribution of material the objective but is not is not only to see the increase of customer service but flow and distribution of goods are achieved in the organization. When there is a breakdown in the improvement of warehouse management, there is also break on profitability.

    In view of this the prime objective is to ascertain the reasons goods are not available in some warehouse located outside.

    1. To determine the degree of effectiveness and efficiency to which warehouse management approach has been adopted in this organization.
    2. To examine the type of staff involved in the various warehouse management activities.
    3. To identify the contribution of warehouse management to profitability of this organization as a whole.
    4. To identify the need fore effective physical distribution in a service organization.

    1.4 Signification Of The Study

    This study will help the researcher and the selected business with in Owerri to know the need for effective warehousing management on physical distribution.

    This study helps on organization to know its materials inputs and output in order to improve physical distribution.

    This research helps in increasing globalization of our business as well as that of distributors.

    This study will also provide good knowledge and intelligent about the physical distribution which enables the organization to acquire its material effectively.


    1.5 Research Questions

    The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

    • What training schemes are available for warehouse management personnel’s
    • What kind of control measures are employed in the management of the organization?
    • What are the reasons for non availability of goods in the outreach ware house?
    • How does each warehouse function contribute to cost reduction and increase service in the organization?
    • What are the possible methods to apply developing reliable storage and distribution of goods to customer?
    • How transportation does affects the functions of warehouse management?

    1.6 Hypothesis

    There are two forms of hypothesis the Null hypothesis the (H0:) and the alternative hypothesis (H1:) Null is the assumption of the result of research project while the alliterative denotes the positive assumption of the result.

    Hypothesis One

    • H0: Warehouse management do not contribute to the profitability of the organization
    • H1: Warehouse management contribution to the profitability of the organization

    Hypothesis Two

    • H0: The existing physical distribution system does not permit warehousing management approach
    • H1: The existing physical distribution system permit warehousing management approach

    Hypothesis Three

    • H0: Warehousing management department does not ensure maintenance of goods in the warehouse.
    • H1: Warehouse management department ensure maintenance of goods in the warehouse.

    1.7 Scope Of Study

    Warehouse management occupies a significant place in the industrial/ economics sector of the country.

    It plays a vital role in these organizations, owing to this vast nature scattered all over Nigeria and for the purpose of the project. The studies limited to Owerri and its environs and power Holding company is selected as a case study.


    1.8 Limitations Of The Study

    During the course of this study, there were some problems encountered which stood as limitations to the research work. Some of the limitations include:

    1. Time Constraint:

      The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.

    2. Establishment Policies:

      Establishment policies posed a serious limitation as most staffs are not ready to release information needed for this research work. There were lots of information needed from the staffs of this establishment to enhance the study which took them time to release or they did not release at all for security purposes, hence the scope was reduced.

    3. Financial Constraint:

      Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

    4. Initial Cooperation Delay from Respondents:

      A particular limitation of this work came as a result of the respondent refusal to offer their cooperation at the initial time they were contacted. This contributed in making the success of this research study difficult.


    1.9 Operational Definition Of Terms

    Individuals, Association, Communities, professional group attach meaning to their works according to their culture of professional background. It is for this reasons that the researcher make on attempt to clearly define meaning of some terms used in the study.

    Warehouse:

    This is a large building strongly built and designed with proper serenity, maintenance and material handling facilities, whose primary function is to store, distribute, display and handling of goods in a safe condition.

    Management:

    This id the act of running and controlling a business or organization.

    Inventory Control:

    This is the process of controlling and maintaining the level of stocks parts at a safe level.

    Vehicle Scheduling And Routing:

    This is the process of scheduling vehicle to match as best routes and load for vehicles ensure quick and safe delivery of good, materials to the consumers.

    Receipted And Issue:

    This is the process of reacting to the demand of users for goods and services held within the stores.

    Distribution:

    This is proper delivery of goods to various warehouse locations to enable the materials set to the large market of final consumer.

    Handling Equipment:

    These are equipment used in carrying goods and maintain tem in a safe manner.

    Transportation:

    It involves the mode of modes of sipping the goods to customers or middlemen.

    Field Warehouse:

    This is the physical location of warehouse in the filed to best meet the demand of the customers.

    Field Inventory:

    This is a process whereby inventory is maintained property in the filed warehouse in order to meet the needs of the customers.

    Protective Packaging:

    This is the protective packaging function of physical distribution which is shipments and warehousing activities.

    Captive Distribution:

    This is where there is contractual agreement between the producer and the industrial distributor.

    Bill Of Material:

    This is an itemized list of all materials, components and part that are required to produce a single, product.

    Deterioration:

    This is a situation where material has lost its useful value naturally or due to poor handling and storage.

    Capital Issues:

    The issuance of capital equipment or items to user department which normally monitored by top management due to the financial involvement.

    Discrepancy:

    This is a non- agreement between the calculated stock or book balance (as indicated in the stock round card) and the quality physically, found and counted during stocking.

    Dispatch Of Stock:

    This involves selection and assembling of goods for onwards delivery to their destination.

    End-Use Coding:

    The coding of materials according to the ultimate use which the materials are meant for e.g. a; electrical materials being given a similar code.

    Gauges:

    Devices used in measuring the dimension of shapes of materials and components. 20.

    Hastening Stock Level:

    A level between the recorder level and the minimum stock level. When this level is reached, it signals the need to hasten delivery so that it could be made on the agreed data.

    Quarantine Stores:

    A storage place for materials that are awarding inspection.

    Safety Stock:

    The quality of stock that is held in reserved as a butter to cushion the effects of variation in the demand and supply.

    Specification:

    A detailed description of materials including all failures or attributes which guarantee fitness for purpose of the materials when put to use.

    Consignment:

    A bull of goods materials meant for shipments or that which have been shipped.

    Economic Order Quality:

    The order quantity that minimize total inventory service costs. This quantity is obtained at a point where the inventory carrying cost equals the ordering cost.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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