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Sparklyn A Study of the Role and Performance Effectiveness of Professional Secretaries
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A Study of the Role and Performance Effectiveness of Professional Secretaries


This page presents an excerpt of the research material, providing a comprehensive overview of the study. It includes the Preliminary Pages, Table of Contents, Abstract, Chapters One to Five, and References, making it accessible and informative for students, researchers, and other readers interested in the topic of this study. Acknowledgement is also included, expressing gratitude to the individuals, institutions, and resources that contributed to the successful completion of the research, with materials and information sourced from the online platform sparklyn.com.ng, which provided valuable academic support.




Introduction

1.1 Background Of The Study

In this world it is known that professions have remarkable features that differentiation them from other professions depending on the effectiveness of the profession.

The layman’s idea about a profession is the nature of the job carried out by the members of the profession and its importance to the society. This is the reason it is mostly agreed that medicine and law are the only professions existing before the advent of the industrial revolution.

In recent past, secretarial profession was not regarded medicine and law irrespective of the indispensability of its service to the survival and growth of any organization.

Secretarial profession requires expertise training education and moral conduct. The position of secretaries then was not something to write home about, in a research carried out by carr-saunders (1964) confirmed the deteriorating social position of secretaries at that period when the issue of whether or not secretaries deserve the more honour to be consulted when matters affecting the conditions of their services are made. Secretaries were then regarded by people as more servant”.

Secretarial profession was the product of commercial school with in that period, those who attended commercial schools, were regarded as secretaries but in actual sense they ware typists.

However curriculum used in training of secretaries at the advent of industrial revolution changed to new techniques and equipment. Carr- Saunders (1964) also stated that the rise of the secretarial profession took place almost in our own time and may be traced down to profound changes which have come over the educational world.

Secretarial profession in Nigeria today is distinguished as one of the profession that exist as a result of its immense contributions to commercial social and political growth of any nation. It is generally conceived as an instrument for achieving national growth, more so now that there is urhant need for it.


CHAPTER TWO

LITERATURE REVIEW


2.1 Introduction

This chapter focuses on the review of related literature. A literature review presents current knowledge, as well as theoretical and methodological contributions, related to A Study of the Role and Performance Effectiveness of Professional Secretaries. It documents the state of the art on the subject under study and provides a comprehensive survey of existing literature. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …


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