An Appraisal of the Insurance Companies Approach to Claim Settlement

PRELIMINARY PAGES

• Title page
• Approval page
• Dedication
• Acknowledgement
• Table of Contents
• Abstract

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CHAPTER ONE

• Background of Study 1
• 1.1 Statement of problem 3
• 1.2 Objective/Purpose of Study 4
• 1.3 Research Question 6
• 1.4 Significance Of Study 6
• 1.5 Scope & Limitations of Study 7
• 1.6 Definition of Terms 9
• Reference 13

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CHAPTER TWO

• Literature Review 14
• 2.1 Historical Development of Insurance 15
• 2.2 Insurance Market 18
• 2.3 Benefits of Insurance 34
• 2.4 Classes of insurance 38
• 2.5 Claims Settlement 40
• 2.6 General Claims Procedure 42
• 2.7 Conditions under which Insurer may refuse to settle claims 46
• 2.8 Exception clauses relieving the Insurer from Liabilities when claim is filed. 48
• Reference 51

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CHAPTER THREE

• 3.0 Methodology and Research Design 53
• 3.1 Sources of Data 55
• 3.2 Description of Population 55
• 3.3 Sampling Procedure 55
• 3.4 Instrument of Data Collection 56
• 3.5 Data collection Procedure 57
• 3.6 Statistical method of Analysis 57
• Reference 58

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CHAPTER FOUR

• Data Presentation and Analysis of Data 59

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CHAPTER FIVE

• Summary of findings/Recommendations and Conclusion 72
• 5.1 Summary of findings 72
• 5.2 Recommendation 73
• 5.3 Conclusion 75
• BIBLIOGRAPHY 77
• APPENDIX 83

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