1.0 Introduction
Water is one of the basic necessities of life that is required by human beings and living things for sustenance and growth. Over the years, the masses of the area have been dependent on public water supply for household use and other important purposes. But suffice it to say that in all these years, water have been sparingly supplied by the local government water board as hitter it would be thus, causing discomfort and inconveniences to the customers. No one may ask why, was this problem was arising? Well in attempt to answer this question it could be easily be suggested that, the board was lacking patronage which arose from a wrong conception of idea on the parts of consumer in terms of public water supply. More details of these and how the board is computerized will be discussed later.
1.1 Background Of The Study
The water board was established by Edict of No13 of 1975 in late August 1980, incorporated under the companies and allied matters acts as a limited liability company. As public water supply company in the town, the board vested with the responsibility of producing and selling of water to members of the public on regular basis. This is possible by the board for private, industrial and commercial or public customers.
A form is provided by the board that is a customer will be supplied base on the number or size of building at the residence. This implies, the supplied cost is computed with respect to the number of building to be supplied. Also a new customer is expected to make an advance payment for two (2) months to affect a connection and defaulter are made to pay reconnection in case of disconnection arises.
Finally all these procedures are followed after due inspection of residence by an inspection officer from the board.
1.2 Statement Of The Problem
The water board has encountered major setback in carrying out her operations. Some of these setbacks include:
Billing system, the corporation and their customers suffered in terms of billing which affected both sides in this case, the board billed her customers more than the service rendered and some time charged less than their services.
Secondly, inadequate of water supply by the board to the members of the public due to manual operation by the board, inspection officers are stressed for moving from house to house for the cases of connection and disconnection. Manual operation also causes improper record keeping by the board, record such as information of their staff, customers and so on.
Finally a lot of revenue are been wasted by the members of the public who felt that water is a government owned corporation that it should be supplied free without payment which caused a great lost to the board supplying them with water.
1.3 Objective Of The Study
The following are the objective of this study:
- Annual production cost of water for the population of Otukpo local government area.
- This work shall make the necessary innovation for revenue computation in the water board.
- The work shall automatically judge the overall performance of the board either progressively or retrogressively.
- It attempts to compare the revenue of the board in the previous years, to the present date and years to come.
- The software should be able to print report of debtors who are unable to clear their bills for previous month.
1.4 Research Question
Answer Yes or No
- Did customer paid their bill completely at the end of the month?
- Did the board consider their customers for bills?
- How many times the board supplies water weekly or daily, are sure?
- Did the inspection officer come around?
- Is water been supplied according to the number of houses within the residence?
- Is the corporation managed very well by the workers? Etc
1.5 Significant Of The Study
The research work aimed at carrying out as analysis of automated revenue computation software for water corporation considering the fact that most people incessantly made utterances commending water corporation in Otukpo L.G.A Benue State, that it is operating while some say that there is total neglect, insensitivity to their height and unprecedented exploitation by water corporation in the face of these conflicting views, it becomes imperative to facilitate the process of identification of real contributions of water corporation in the height of the economic aspiration and supply. After useful suggestions, the researcher is aims at developing and introducing automated revenue computation software for the water corporations.
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