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Computer Literacy as an Effective Tool for the Secretaries in the New Millennium A Case Study of Secretarial Students

Computer Literacy as an Effective Tool for the Secretaries in the New Millennium

Project / Seminar Material
Reference ID: PS-4164-TM

DEDICATION

This research material titled “Computer Literacy as an Effective Tool for the Secretaries in the New Millennium” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Office Technology and Management (OTM), Book Authors and Profound Scholars of existing or related project material on “Computer Literacy as an Effective Tool for the Secretaries in the New Millennium” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.


Computer Literacy as an Effective Tool for the Secretaries in the New Millennium (A Case Study of Secretarial Students)

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

  • Introduction
  • 1.1 Background of the study
  • 1.2 Statement of the problem
  • 1.3 Purpose of the study
  • 1.4 Significance of the study
  • 1.5 Research question
  • 1.6 Delimitation of the study
  • 1.7 Limitation of the study
  • 1.8 Definition of the terms

CHAPTER TWO

  • Review of Related Literature
  • 2.0 Introduction
  • 2.1 Introduction of computer
  • 2.2 origin of computer
  • 2.3 Function of computer
  • 2.4 What is computer literacy
  • 2.5 Computer as an aid to secretaries in the new millennium
  • 2.6 Summary and conclusion of literature review

CHAPTER THREE

  • Research Methodology
  • 3.0 Introduction
  • 3.1 Research design
  • 3.2 Sources of data
  • 3.2.1 Primary source of data
  • 3.2.2 Secondary sources of data
  • 3.3 Population of the study
  • 3.4 Sampling technique
  • 3.5 Area of the study
  • 3.6 Method of data collection
  • 3.7 Method of data analysis
  • 3.8 Validation of research instrument
  • 3.9 reliability of research instrument

CHAPTER FOUR:

  • Data Analysis Presentation and Interpretation
  • 4.0 Introduction
  • 4.1 Analysis of retrieved Questionnaire
  • 4.2 Research question one
  • 4.3 Research question two
  • 4.4 Research question three
  • 4.5 Research question four
  • 4.6 Discussion of the study

CHAPTER FIVE:

  • Summary, Conclusion and Recommendation
  • 5.1 Summary of the findings
  • 5.2 Conclusion
  • 5.3 Recommendations
  • 5.4 Suggestion for further research

REFERENCES

APPENDIX 1

ABSTRACT

The purpose of this study is to find out the effect of computer literacy as a tool for the secretaries in the new millennium. To revealed the challenges of modern technology to secretaries. The population of this study consists of sixty secretaries out of which twenty were used as the sample.

Data were collected with the use of a questionnaire, which was validated by the supervisor. The researcher also used simple percentage to analyze the data. It was also found that technology made a positive impact on the secretarial profession. It was also discovered that it challenges the secretaries to go for further training in order to cope with the pace of technological advancement.


Computer Literacy as an Effective Tool for the Secretaries in the New Millennium (A Case Study of Secretarial Students)

CHAPTER ONE

1.0 Introduction

1.1 Background of the Study

The world has turned into a global village through the discovering of information technology resources. Indeed information technology has come a long way and the rate of development in the field is very high when you will discover that your best has become obsolete.

The modern world of high technology could not have come about except for the development of the computer. Different types and sizes of computers uses throughout society in the storage and handling of data, from secret government files to banking transaction, to private household account. Computers have opened up a new era in manufacturing through the techniques of automation and they have enhanced modern communication system.

They are essential in almost every field of research and applied to producing a tomorrow wealthier report and their use has itself opened up new area of conjunctive.

According to Ohakwe (2005) technology has been the less hope of the secretary since the world of work is ruled by technology.

Long before now, the activities of secretaries depend on hand written and work is very slow, cumbersome, and lack of accuracy with technology the typewriting machine came into existence. It started solving the problem of slowness of work and hand writing. But the typewriting machine cannot clean and make corrections it does not contain dictionary in case of bad grammar and spelling.

The introduction of computer is very important and it has led to the computerization of most offices in Nigeria both public and private.

Computer and the secretary to carry out most of the activities formally with the use of manual typewriters. In recent times, computerization includes the use of stand alone personal computer workstation and terminal in preparation of document, storage and retrieval of information. As a result of the impact of computer, companies, industries, ministries and various offices have come to appreciate the important of computerization.


1.2 Statement of the Problems

In view of the increasingly rapid changes in the office environment (from traditional to modern office) of today's business organizations, the secretarial profession is faced with a lot of challenges in the world of work such as.

  1. The few competent one are not computer literate.
  2. Teachings of computer education in our institution are.
  3. More theoretical than practical.
  4. Too many secretaries while few are competent.

1.3 Purpose of the Study

The purpose of this study is to find out the effect of computer literacy as a tool for the secretary in the few millenniums. Specially, the study is to:

  1. Find out if computer improves the secretary's work faster.
  2. Know if computer literacy makes a secretary to achieve a higher level of speed and accuracy.
  3. Find out if computer literacy improves secretary's information.
  4. Find out if secretaries posses some appropriate skills and competencies to perform the office chore effectively.

1.4 Significance of the Study

  1. It is hoped that the outcome of this study on computer literacy as an effective tool for secretary in the new millennium will be of immense value to:
  2. It will enable them to know the technological skills required of secretaries for the achievement of the organizational goals and objectives.
  3. On the part of the secretaries, there will be smooth transfers from the classroom to the business world because of the basic skills acquired in office automation during their learning.
  4. in the educational sector, it will enable the training institutions to absorb the best methods in order to meet up with the changes facing the business environment and office technology.

1.5 Research Questions

The following question serves as a guide

  • Does computer improve secretary's work faster?
  • Does computer literacy make a secretary's to achieve higher level of speed and accuracy?
  • Does computer literacy improve the secretary's information?
  • Does secretary posses the appropriate skills and competencies to perform chores effectively?

1.6 Delimitation of the Study

Though there are classes of secretaries in the world of business, but this study will be delimited to the effectiveness of a computer degree holder in federal Polytechnic Nekede, Owerri Computer on its own has so many packages. But the ones most relevant to professional secretaries of the new millennium are micro soft word, Excel and Database. Other packages are not under this study.


1.7 Limitation of the Study

The success of this research work on the topic ”computer literacy as an effective tool for the new millennium secretaries” was not an easy task. The researcher was faced with the following problems;

a) Finance:

There was no enough during the research to sort for materials for world.

b) Time Factor:

This is another problem encountered by the research. The time allocated to the research work was a limited one for the research to really work with.


1.7 Definition of Terms

Secretary:

Secretary is an assistance to the exclusive who possesses the mastery office skills, who demonstrates ability to assume responsibility without direct supervision, who exercise initiative and judgement who make decision within the scope of assign authority

Computer Literacy:

This is abilities to operate computer technology effectively.

Computer:

It is an electronic device which accepts data as an input stores data processes the data to generate meaningful result.

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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