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Design and Implementation of Knowledge Management System A Case Study of Computer Science Federal Polytechnic Nekede

Design and Implementation of Knowledge Management System

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Reference ID: PS-6-TM


This research material titled “Design and Implementation of Knowledge Management System” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.


I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Computer Science (CS), Book Authors and Profound Scholars of existing or related project material on “Design and Implementation of Knowledge Management System” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

Design and Implementation of Knowledge Management System (A Case Study of Computer Science Federal Polytechnic Nekede)




  • 1.1 Introduction
  • 1.2 Background of the study
  • 1.3 Statement of the problem
  • 1.4 Objective of Study
  • 1.5 Scope of the study
  • 1.6 Significance of the study
  • 1.7 Limitation of the study
  • 1.8 Definition of terms



  • 2.0 Introduction
  • 2.1 Knowledge management
  • 2.2 Organizational Knowledge
  • 2.3 Historical review of knowledge management
  • 2.4 Database and Database management system
  • 2.5 Management information system
  • 2.6 Integrated management system
  • 2.7 Integerated information system
  • 2.8 Computer information system
  • 2.9 Application program
  • 2.10 File organization and processing
  • 2.11 Best preferred system
  • 2.12 Computer based information system
  • ...



  • 3.0 Introduction
  • 3.1 System Analysis
  • 3.1.1 Detail definition of the problem
  • 3.1.2 Feasibility
  • 3.2 Method of data collection
  • 3.2.1 Interviewing
  • 3.2.2 Observation
  • 3.2.4 Review of case study procedure manual
  • 3.3 Problems of existing system
  • 3.4 Data preparation
  • 3.5 User preparation
  • 3.6 Systems control
  • 3.7 System requirement
  • 3.7.1 Software requirement
  • 3.7.2 Hardware requirement
  • 3.7.3 People
  • 3.8 File Maintenance Module
  • 3.9 Main menu specification
  • 3.9.1 Output specification



  • 4.0 Introduction
  • 4.1 Justification of programming language
  • 4.2 Program structure
  • 4.2.1 Modularity
  • 4.3 Program flowchart
  • 4.4 Implementation details
  • 4.4.1 Coding
  • 4.4.2 System testing
  • 4.4.3 Training and re-training of staff
  • 4.4.4 File conversion
  • 4.4.5 Change-Over procedure
  • 4.4.6 Commissioning
  • 4.4.7 User manual
  • 4.4.8 Maintenance details



  • 5.0 Summary
  • 5.2 Conclusion
  • 5.3 Recommendation





Knowledge management system is the process of capturing, developing, sharing, and effectively using organizational knowledge, it refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge. The reason for writing this project on Design and Implementation of Knowledge Management System is to create a platform where problems encountered during the cause of research on academic matters can be addressed. The methodology adopted in this study is the structure system analysis and design methodology. The findings from research work revealed that appraisal of E-learning system will bring more money to the coffer of the general public and easy learning will be curbed. Based on the findings of this study, recommendations made are that constant educating of student in search of knowledge with the designated Knowledge management application. it is necessary to determine their level of compliance while adequate training should be provided for educating students and non-academic pupils who has the interest of learning and also to enhance pupils morally.

Design and Implementation of Knowledge Management System (A Case Study of Computer Science Federal Polytechnic Nekede)


1.1 Introduction

Knowledge management system is the process of capturing, developing, sharing, and effectively using organizational knowledge, it refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge. The students of computer science department federal polytechnic Nekede Owerri make use of the knowledge management system. It is being accessed or used via the internet. If a student needs a help, a guide or wants to make a complaints or contribution to a specific topic he or she visit the uniform resource locator of the website. Navigates on the necessary link created for students to make complaints or contribution and thereafter wait for a feedback response from the administrator. The Knowledge management system is used on daily bases by students of computer science department federal polytechnic Nekede Owerri only.

1.2 Background of Study

Developing an interactive avenue for students and increasing the level of understanding relating to some technicality of the field of computer science.The following manual approaches where adopted in Knowledge management system for students of computer science department federal polytechnic Nekede Owerri.
  1. Mobile SMS: through the use of a mobile sms enquiry are often sent across notifying staff or students of computer sciences on the basic trends innovation in ICT
  2. Bill board: manual documentation report is always pasted on the board notify student on basic academic knowledge.
  3. Sensitizations programs: information on knowledge are always channeled or gotten from various departmental executives or course adviser to notify student on basic diversify areas regarding knowledge of computing.

1.3 Statement of the Problem

The problem encountered by the case study and its environment while trying to implement the activities of the topic;

  1. There is no assurance that challenges or enquiry stated by the students will be attended to at the same time interval.
  2. The issue of misplacement of complaints forms or suggestion book.
  3. Limited time constraints in solving student's complaints and other related issues.
  4. Lack of feedback to students with regard to their complaints or enquiry.

1.4 Objectives of the Study

The Design and implementation of knowledge management application, the objectives are as follows;

  1. To design a system that will facilitate quick / instant response to students complaints or challenges is guarantee
  2. It will enable the students or staff link to various instant massages platform of knowledge management systems.
  3. Assist the students or staff make better contribution.
  4. Instant Feedback will be achieved.

1.5 Scope of the Study

The following are the areas in computer science that the Project work will cover or exploit;

  1. Management information system: Is a computerized database of financial information organized and programmed in such a way that it produces regular reports on operation for every level of management in a company.
  2. Human computer interface: is the study of how people interact with computer.
  3. Data structure and algorithm: is a systematic way of organizing and accessing data.
  4. Computer programming: Computer programming is a process that leads from an original formulation of a computing problem to executable computer programs.

1.6 Significance of the Study

The following are the advantages of this project work.

  1. It will aid in creating a manageable, flexible and efficient information system.
  2. It will enable students make their complaint and get instant feedback.
  3. It will help reduces delay during the course of feedback.
  4. It will enable the user login and out at their own time.

1.7 Limitation of the Study

The following are the factors that gave headache while trying to do the project work

  1. Finance: the issue of financial constraint limits the frequency of investigation on the subject matter.
  2. No access to comprehensive knowledge management system database.
  3. Difficulty associated with coding and programming.
  4. Hosting and testing of the site.

1.8 Definition of Technical Terms

This are the technical terms you will see in the concept of writing this project.

Programming: is the process of taking an algorithm and encoding it into a notation, a programming language, so that it can be executed by a computer.

Expert system: Is a computer system that emulates the decision-making ability of a human expert.

Sensitizations programs: an Attempt to make oneself or others aware of and responsive to certain ideas, events, situations, or phenomenon.

Implementation: Implementation is the carrying out, execution, or practice of a plan, a method, or any design, idea, model, specification, standard or policy for doing something. As such, implementation is the action that must follow any preliminary thinking in order for something to actually happen.

Design: is the creation of a plan or convention for the construction of an object, system or measurable human interaction (as in architectural blueprints, engineering drawings, business processes, circuit diagrams ETC.)

Methodology: A collection of methods, practices, procedures and rules used by those who work in some field.

Scheduling: A function in many aspects of industry, commerce and computing in which events are timed to take place at the most opportune time.

Feedback: The signal that is looped back to control a system within itself.

Documentation report: is a set of documents provided on paper, or online, or on digital or analog media, such as audio tape or CDs. Examples are user guides, white papers, on-line help, quick-reference guides

Management system: is the framework of policies, processes and procedures used by an organization to ensure that it can fulfill all the tasks required to achieve its objectives.


2.0 Literature Review

2.1 Introduction

This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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