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Effect of Computer Usage in Banking in United Bank for West African Plc

Effect of Computer Usage in Banking in United Bank for West African Plc

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DEDICATION

This research material, titled “Effect of Computer Usage in Banking in United Bank for West African Plc” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.




ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Banking and Finance (BF) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Effect of Computer Usage in Banking in United Bank for West African Plc provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.




PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”



    ABSTRACT

    The life of computer began with the abacus calculation instrument. It is still used today by people in doing some counting’s.

    Computer is also an electronic device that accepts data as an input, process the data and finally provides information as an output.

    The effect of computer usage in banking sector:

    1. Computer is more reliable and also saves time
    2. It also provides easy access of information about customers account number and details into the computer.
    3. It also provide easy accessing of already completes projects
    4. Computer as an information technology helps to detects and eliminate fraud for immediate action fro further occurrence.

    Before the use of computer, Nigeria will recall the long gone days of the tallies when customers need to rush to the bank as early as possible to submit their tellers in exchange for tallies so as to avoid the long delays. This was a result of the manual processing of Computer Networking; this is the ability of several computers in communication for sharing common data, files.

    Bank: bank is an organization offering financial services, especially the safe keeping of money.

    Banking industry: this refers to a place where business activities of bank are carried out as services.



    Effect of Computer Usage in Banking in United Bank for West African Plc



    Introduction

    1.1 Background of Study

    It is globally belief that the computer as an information technology is able to provide useful information. If properly fed with a reasonable input or it will result in “Garbage in and Garbage out”.

    The use of computer to carry out a very wide range of activities for work, study and leisure has become part of our everyday life. It is no longer something that you may want to use if you are interested, rather like motor car, it is an essential part of our lives. We are constantly told that anyone can use a computer and to some extent this is true. As we become more and more upon technology this will not be enough.

    Computer is commercial and industrial setting have been around for several decades nothing new about that, what is new however is the availability of computing power at modest cost to manger’s and workers throughout business organization and banking industries.

    However in the banking industries, computer has been used in various areas carrying out their day to day activities. Thanks for the introduction of micro-computers, the power to retrieve and process data no longer belongs exclusively to computer specialist.


    1.2 Statement Of Problems

    Modern technology has brought about the use of computer system in all areas of our human endeavors. In Nigeria and other African countries works see this as an attempt to replace them and to result them unto mass retrenchment or loss their jobs.

    They always believe where computers are installed will require less human effort to perform the desired operation. On this not, the researchers want to identify the effect of computer use in banking sector.


    1.3 Purpose Of The Study

    In this perspective, the objectives of this study are to know the effect of information technology to banking industries.

    Computer takes a lesser time in dealing with laid down projects, assignment and acquisition.

    1. To determine how information technology assists in saving time.
    2. To ascertain how information technology provides easy access about the customers account number into the computer.
    3. To make possible recommendation on the use of information technology to enhance growth of banking operation.

    1.4 Significance Of Study

    Before the use of computer in United bank for African PLC (UBA) Nigeria will recall the long-gone days of tallies when customers needed to rush to the banks as early as possible to submit their tellers in exchange for tallies of that era. Which the analyst said that the long quenes and inefficiency of that era was as a result of the manual processing of data.

    By courtesy of modern developments in information and communication technology has given the way to automated, faster and more seamless processing.

    These problems include:

    1. Inaccuracy
    2. Inefficiency
    3. Time consuming
    4. Tiredness at the end of the day.

    The benefits of system to Bankers use computer to track certain transactions and they help process other customer jobs and track all of the information once a teller or banker employee keys it into the system.

    Theoretically future researchers and students will find the study a good reference material for future works on relationship between information technologies and banking services from practical perspective, this study will enable corporate organizations including banks, policy makers and government to determine to what degree full adoption of information technology affects the banking services.


    1.5 Scope Of The Study

    The scope of this project is to concern on the impact of information technology in banking industries.


    1.6 Definition Of Terms

    Computer:

    It is an electronic devices that is capable of accepting data as an input, process the data and finally provide information as an output. It is also store and analyzes information fed into it, for calculating or controlling in machinery automatically.

    Software:

    Software is the invisible component that cannot be seeing physically by the user of the system.

    Programme:

    Programme is the set of instruction that direct and control the operation of the computers hardware.

    Computer Network:

    This is the ability of several computers to communications and sharing of common data files and peripherals.

    Bank:

    Bank is a financial intermediary that performs one or more of the following functions, safeguards and transfer, lend or facilitate lending, guarantees credits worthiness and exchange money.

    Computer Services:

    This is the work done by the use of electronic machines e.t.c.

    Banking Industry:

    This refers to a place where business actives of banks are carried out as services.


    1.7 Limitation of the Study

    For a proper project research to be carried out effectively there should be some limitations along the line, these limitations includes:

    Time Constraint

    This is the time students spent in carries out a project research topic.

    Firstly, for a student to carries out a project research successfully, there should be effective plans on how actually materials needed can be gotten. And this will actually involves moving from one library to another by so doing time is consumed.

    Money

    This involves that money needed to carries out the project research will become high, and the situation where by the group will be effective in finally terminates their work.

    Difficult Experiences

    This is the experience we encounter during the period research; since every body has his/her own personal daily activity to do things can never work out at same time. Therefore, the time schedule for a particular group to carryout their project research varies.


    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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