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Effect of Management by Objectives on Organization Performance

Effect of Management by Objectives on Organization Performance

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DEDICATION

This research material, titled “Effect of Management by Objectives on Organization Performance” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.




ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Business Administration and Management (BAM) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Effect of Management by Objectives on Organization Performance provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.




PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”



    ABSTRACT

    This study investigates the impact of Management by Objectives (MBO) on organizational performance. Investigation revealed that MBO was generally effective in improving performance outcomes, including enhanced alignment of individual efforts with organizational goals and increased employee motivation. Despite these positive outcomes, several challenges were identified, including unclear goals, insufficient managerial support, and poor communication, which were perceived as barriers to optimal implementation. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 120 (One hundred and twenty) respondents were selected for this study to represent the entire population of the study. Primary data were collected from the primary source which questionnaire was used as an instrument of data collection while secondary data were sources from textbooks, journals, newspapers and the internet were employed. The data were presented on a frequency distribution table and analyzed using simple percentage, while hypothesis was tested using chi-square test. The study will provide managers and leaders with evidence-based insights into the effectiveness of MBO, helping them to make informed decisions about implementing and refining this management approach within their organizations. Also, human resource professionals will find value in the study as it will provide practical recommendations for aligning individual employee goals with the organization’s strategic objectives, thereby improving the effectiveness of performance management systems. Based on the findings, it was recommended that organizations should ensure that goals set through Management by Objectives (MBO) are clear, specific, and measurable to enhance performance outcomes. Furthermore, managers should offer strong support and actively engage in the MBO process.



    Effect of Management by Objectives on Organization Performance


    1.0 Introduction

    1.1 Background of Study

    The concept of Management by Objectives (MBO) has a rich history that dates back to the mid-20th century, when it was first introduced by management theorist Peter Drucker. In his seminal 1954 work, The Practice of Management, Drucker proposed MBO as a new way to align organizational goals with individual performance objectives. Drucker's idea was revolutionary at the time, as it shifted the focus from a purely top-down approach to one that encouraged collaboration between management and employees in setting goals (Drucker, 1954).

    MBO quickly gained popularity in the 1960s and 1970s as organizations sought more effective ways to manage their operations during a period of rapid economic growth and increasing complexity in the business environment. During this time, George Odiorne, a prominent advocate of MBO, further developed the concept by emphasizing its practical application in organizational settings. Odiorne's work highlighted the importance of clear communication and regular feedback in the successful implementation of MBO (Odiorne, 1965).

    Management by Objectives (MBO) is a management technique that has evolved over the decades as organizations have sought effective ways to enhance performance through structured goal setting. Introduced by Peter Drucker in the mid-20th century, MBO was developed as a way to create clear, measurable objectives that align with an organization's strategic goals. Drucker emphasized that for organizations to succeed, managers and employees must work together to define and achieve these objectives, fostering a sense of ownership and accountability at all levels of the organization (Drucker, 1954). The core idea behind MBO is that by setting specific, agreed-upon goals, organizations can ensure that everyone is working towards the same outcomes. This alignment is believed to lead to improved performance, both at the individual and organizational levels. Over time, management by objectives has been adapted and applied in various sectors, from manufacturing to services, proving its versatility and effectiveness in different organizational contexts.

    In today's dynamic business environment, organizations continually seek effective management strategies to enhance performance and achieve their goals. One such approach that has gained considerable attention is Management by Objectives (MBO). MBO is a strategic management model that aims to improve organizational performance by aligning employees' objectives with the company's overall goals. This method was first popularized by Peter Drucker in his 1954 book, The Practice of Management, where he emphasized the importance of setting clear and measurable objectives for both managers and employees (Drucker, 1954).

    The central premise of MBO is that by involving employees in the goal-setting process, they are more likely to be motivated to achieve these goals, leading to improved organizational performance. Numerous studies have explored the impact of MBO on various performance metrics, highlighting its potential to enhance productivity, employee engagement, and overall organizational success. Therefore, in Nigeria where the research was carried out, the activities that was conducted is to know the effect of management by objectives on organization performance.


    1.2 Statement of Problems

    Investigation revealed that one of the primary issues is the potential misalignment between individual objectives and broader organizational goals. When objectives are not clearly communicated or understood, employees may focus on achieving their targets without considering the overall impact on the organization. This can lead to fragmented efforts that fail to contribute to the organization's strategic vision (Drucker, 1954). Furthermore, the rigidity of MBO's structured goal-setting process can sometimes stifle innovation, as employees may be less inclined to pursue creative solutions that fall outside their specified objectives.

    Another problem is the challenge of maintaining continuous employee engagement and motivation under MBO. While the initial setting of objectives may inspire employees, sustaining this motivation over time can be difficult, particularly if the goals are perceived as unattainable or irrelevant. This issue is compounded by the lack of regular feedback and performance reviews in some implementations of MBO, which can lead to disengagement and decreased performance (Odiorne, 1965). It is against the backdrop that this study seeks to address these issues by exploring how management by objectives impacts organizational performance and identifying the conditions under which it is most beneficial.


    1.3 Aim and Objectives of Study

    The aim of the study is to investigate the effect of management by objectives on organization performance. In achieving this aim, the following specific objectives were laid out as follows:

    1. To examine the effect of management by objectives on employee motivation and engagement within the organization.
    2. To identify the challenges and limitations associated with the application of MBO in various organizational contexts.
    3. To evaluate the alignment between individual objectives set through MBO and the organization's strategic goals.
    4. To assess the relationship between the implementation of MBO and overall organizational performance.
    5. To propose strategies for improving the effectiveness of MBO in enhancing organizational performance.

    1.4 Research Questions

    The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

    • How does the implementation of Management by Objectives (MBO) influence overall organizational performance?
    • What impact does MBO have on employee motivation and engagement within the organization?
    • To what extent do individual objectives set through MBO align with the organization’s strategic goals?
    • What challenges do organizations face when implementing MBO, and how do these challenges affect its effectiveness?
    • How can the effectiveness of management by objectives in enhancing organizational performance be improved?

    1.5 Research Hypothesis

    In order to pursue the objective of this study, the following generalized statements have been designed to guide and aids in obtaining the result for the experiment to be conducted. For this work, the null hypothesis will be represented with H0 while the alternative hypothesis will be represented with hypothesis H1.

    Hypothesis One

    • H0: The challenges associated with implementing MBO negatively impact its effectiveness in improving organizational performance.
    • H1: The challenges associated with implementing MBO positively impact its effectiveness in improving organizational performance.

    Hypothesis Two

    • H0: Management by Objectives (MBO) does not significantly increase employee motivation and engagement within the organization.
    • H1: Management by Objectives (MBO) significantly increases employee motivation and engagement within the organization.

    1.6 Significance of Study

    The study will provide managers and leaders with evidence-based insights into the effectiveness of MBO, helping them to make informed decisions about implementing and refining this management approach within their organizations. For employees, the research will highlight how MBO can influence their motivation and engagement, offering a better understanding of how goal-setting processes can enhance their work experience and contribute to their personal and professional development.

    Additionally, human resource professionals will find value in the study as it will provide practical recommendations for aligning individual employee goals with the organization’s strategic objectives, thereby improving the effectiveness of performance management systems.

    Furthermore, Organizational stakeholders, including shareholders and board members, will benefit from the study's findings by gaining a clearer picture of how MBO impacts overall organizational performance, which will help them evaluate the potential return on investment in such management practices.

    Finally, the findings of this research will be significant for academics and researchers by adding to the literature on management practices, offering new insights and data that can be used in further research on the relationship between management strategies and organizational outcomes.


    1.7 Scope of Study

    The scope of the research is focused on the effect of management by objectives on organization performance. This study will be limited in scope to the element within the sample of Vitamalt Nigeria Plc, particularly to the staffs both at upper and lower echelon.


    1.8 Limitations of the Study

    During the course of this study, there were some problems encountered which stood as limitations to the research work. Some of the limitations include:

    1. Delays from respondents in providing timely feedback affected the overall timeline and data accuracy.
    2. Financial constraints also restricted the scope of the study, limiting resources for extensive data collection and analysis.
    3. Time constraints further compounded these issues, restricting the ability to conduct a more thorough investigation and analysis within the planned timeframe.

    1.9 Definition of Terms

    Management by Objectives (MBO):

    Management by Objectives is a strategic management model introduced by Peter Drucker in 1954, which involves setting specific, measurable goals that align with an organization's overall objectives. MBO emphasizes participatory goal setting and regular performance reviews to ensure that individual and organizational goals are congruent (Drucker, 1954).

    Organizational Performance:

    Organizational performance refers to the effectiveness and efficiency with which an organization achieves its goals. It is typically measured through various metrics such as productivity, profitability, employee satisfaction, and overall growth. Effective organizational performance indicates that the organization is successfully meeting its strategic objectives (Harrison & John, 2004).

    Employee Motivation:

    Employee motivation is the level of enthusiasm and commitment an employee has towards their work and organizational goals. It is influenced by factors such as goal clarity, feedback, and rewards, and it plays a crucial role in determining job performance and satisfaction (Deci & Ryan, 1985).

    Goal Alignment:

    Goal alignment refers to the degree to which individual objectives are consistent with the broader strategic goals of an organization. Effective goal alignment ensures that all employees work towards common objectives, enhancing overall organizational effectiveness (Locke & Latham, 2002).


    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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