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Effect of Office Environment on Secretarys Productivity

Effect of Office Environment on Secretary's Productivity

Project / Seminar Material
Reference ID: PS-4173-TM

DEDICATION

This research material titled “Effect of Office Environment on Secretary's Productivity” is dedicated to God for his enabling grace, and to all computer enthusiasts who contributed to make life a pleasant experience during my research documentation.

ACKNOWLEDGEMENT

I extend my sincere gratitude to all those who contributed to the completion of this project. Special thanks to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Office Technology and Management (OTM), Book Authors and Profound Scholars of existing or related project material on “Effect of Office Environment on Secretary's Productivity” for their invaluable guidance, support, and expertise throughout the journey.

I am also grateful to your study area (mention any funding organizations, if applicable) for their financial assistance. This research would not have been possible without the encouragement and assistance of some stakeholders (mention any mentors, teachers, or colleagues). Additionally, I would like to acknowledge the understanding and patience of my family and friends during this endeavor. Your unwavering support has been a constant source of motivation. Thank you all for being part of this meaningful endeavor.

TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    Effect of Office Environment on Secretary’s Productivity

    CHAPTER ONE

    1.0 Introduction

    1.1 Background Of The Study

    According to Oxford Advance Learners Dictionary,environment is defined as the natural conditions in which people, animals and plants lives. Environment can also be defined as œall the surrounding things, conditions, and influences affecting the growth or development of living things It is the act or fact of surrounding in other words, environment means the surrounding in which living things live. Therefore, environment for the purpose of this research refers to the office environmentThis type of environment gives secretaries good working relationship and enhance high productivity.

    The secretary environment can be divided into two:

    1. Immediate environment
    2. Remote environment

    Immediate environment refers to the secretary’s very office and other offices, of the same organization

    The Remote environment means the outside environment of the secretary’s office or building that has a negative effect such as, ventilation, noise, temperature, over crowding, cleanliness, lighting, attitude of office colleagues etc. It is therefore, a prime importance for employers to make environment as conducive as possible for the secretary’s higher productivity which is ultimate goal of any employer.

    Creating selection, arrangement, and use of sample physical surrounding chairs, tables, storage, lighting, decorating and other physical element that comprises your personal office are mans of enhancing competences as well as the image of an organization.

    In the light of above this research will focuses on the effects of environment on secretary’s productivity, it will look at some of the areas like poor ventilation, lighting, cleanliness, internal noise, heating all these are factors that can affect the productivity of working secretary in an office environment.


    1.2 Statement Of Problems

    Investigation revealed that a secretary's performance in an organization can be hampered by environmental factors like noise, ventilation, a shortage of office space, and equipment.


    1.3 Aim and Objectives of the Study

    The aim of the study is to investigate the Effect of Office Environment on Secretary’s Productivity. In achieving this aim, the following specific objectives were laid out as follows:

    1. To encourage the organization to acquire more office automation for effectives efficiency of secretary;
    2. To provide organization with mores ideas for a conducive environment for the workers; and
    3. To find out and ascertain the effect of environment condition to the working secretary in an organization.

    1.4 Researcher Questions

    The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:

    • Does lack of constant power supply in an office affect the performance of a secretary?
    • Does too much noise in an office affect the secretary’s productivity?
    • Does an office which is not clean and tidy, brings about low productivity?
    • Do stuffy environment causes drowsiness, which in turn produces less accurate work?

    1.5 Significance Of The Study

    The research is to identify the importance of office environment, know the effect of environmental condition in the life of working secretary, and also to fulfill the following:

    1. To serve as a criteria or form of reference to secretaries in an organization
    2. To aid students who may wish to conduct research on project that relates to this topic.

    1.6 Delimitation (Scope) of the Study

    The study therefore, will highly be concentrated on factors that affect performance of secretaries in the Federal Polytechnic Kaura Namoda.


    1.7 Limitations of the Study

    During the course of this study, there were some problems encountered which stood as limitations to the research work. Some of the limitations include:

    1. Time Constraint:

      The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.

    2. Financial Constraint:

      Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

    3. Initial Cooperation Delay from Respondents:

      A particular limitation of this work came as a result of the respondent refusal to offer their cooperation at the initial time they were contacted. This contributed in making the success of this research study difficult.


    1.8 Historical Background Of The Study

    The Federal Polytechnic, Kaura Namoda, Zamfara State was formulated, established by then Executive President of Nigeria Alhaji Shehu Shagari in June 1983 vide a decree no 33 of 25 July 1979 as amended in 1985 with others. The Polytechnic is situated in Kaura Namoda Local Government that covers an area of 4.98 square kilometers and has a population of 370,367 according to 1991 Population Census figures, among the pioneer local government that was created in 1967. The objective of the polytechnic is specified in the decree as follows; to provide full time or part time courses as instruction and training in:

    1. Technology;
    2. Applied science;
    3. Commerce; and
    4. Management.

    And in such other fields or approved learning relevant to the need of the development in Nigeria in the areas of individual and agricultural production and distribution.

    And for research on the development of adaptation which may from time to time be determined.

    To arrange conference, seminars and the study group relevant to the field of learning.

    The polytechnic has two campuses know as “ACADA” which is situated at the northwest of the town, while the “MAIN CAMPUS” is situated along Shinkafi Road, some three kilometers away from the town campus, the polytechnic currently has five schools and these schools are headed by directors.

    To perform such other function as opinion of the Council may serve to promote the objective of the polytechnic.

    The Rector was in charge of the polytechnic. The first Rector of the Federal Polytechnic Kaura Namoda was in person of Alhaji Jafar B. Ango (1983 - 1991) Engr. Lugard A. Ahmed is the present Acting Rector of the Polytechnic. The Federal Polytechnic Kaura Namoda comprises of five school namely:

    The School of Science and Technology comprises of the department of Science Laboratory Technology, Catering and Hotel Management Food Science Technology, Maths and Statistics and Computer Science.

    School of Environmental Studies comprises of Architectural Technology, Quantity Survey and department of Building Technology

    School of Business and Management Studies it has department of Business Studies, Office Technology and Management, Accountancy, Banking and Finance, Marketing and Public Administration.

    School of Engineering Technology; comprises of Electrical/Electronic Technology, Civil Engineering and Mechanical Engineering Technology.

    School of General Studies; comprises of department of Pre-ND BAM, Science and OTM.

    The Polytechnic also runs a Consultancy Unit which is headed by a director and it runs part-times programmes such as certificate courses in Public Account and Audit, Public Administration, Electrical/Electronic Engineering, Computer Science and OTM, while the diploma course in Public Administration, Public Account and Audit, Computer Studies and Islamic Studies respectively.


    1.9 Definition Of Terms

    Environment:

    Refers to the physical condition in the working place of a secretary

    Secretary:

    Is an employee in the office working as the personal assistant to an executive, dealing with letters, filling, typing and making appointments and arrangement

    Condition:

    Refers to present state of health or being physically which may either be good or poor, excellent or perfect.

    Organization:

    Organizing a group of people for business purposes.

    Equipment:

    Refers to the things needed in the office to enhance the work of a secretary.

    Furniture:

    Refers to the thing in the office like table, chairs, wall clock etc

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …

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