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Electronic Banking in Nigeria: Problems and Prospects

Electronic Banking in Nigeria: Problems and Prospects

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DEDICATION

This research material, titled “Electronic Banking in Nigeria: Problems and Prospects” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.




ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Banking and Finance (BF) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Electronic Banking in Nigeria: Problems and Prospects provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.




PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”



    ABSTRACT

    This research work is an attempt to analyse and find out the “PROBLEM AND PROSPECTS OF ELETRONIC BANKING IN NIGERIA”.

    The research geared toward explaining what Electronic Banking is all about and when it was introduce into Nigeria. The research also explained the services and the features of electronic Banking in Nigeria. Though some of the information is between the bankers and their customers, the researcher was able to b ing some of them out finally, the information contained in this project writing will educate some ignorant people, concerning how they can transact business with their bankers or their customers through electronic device.



    Electronic Banking in Nigeria: Problems and Prospects


    1.0 Introduction

    1.1 Background Of The Study

    Financial institutions have been early adopters of smart card and credit cards technology, in the system and more recently, the launching of internet banking have transformed with world into a global village linked with electronic impulses. The idea or when the Apex Bank of Nigeria (Central Bank of Nigeria) gave the approval to Allstates. Trust Bank Limited to issue a financial product known as the ESCA an electronic purse to the public.

    Later on, Diamond Bank Limited, introduced a parallel product know as Diamond pay card. In February 998 the smart card received a boost, when 19 licensed banks floated a smart card company.


    1.2 Statement Of The Problem

    These introduction of electronic money which are still at a relatively early stage of development have the potential of challenge the predominant role of cash for making small value payments and makes retail transaction easier and cheaper for consumers and merchants (Hotels: Airlines, supermarkets, etc, who are current account holders). In the view of these, the Central Bank Governors of the group of ten (G-10) countries commissioned a series of studies on specific issue related to electronic money.

    1. To Highlight the main design features and functional aspects of electronic money products.
    2. To Analyses the technical risks specific to these products and
    3. To Examine possible security measures that can be relied upon to prevent, detect and contain fraud.

    1.3 The Objective Of The Study

    In respond to information technology developments in domestic financial sector, the Central Bank of Nigeria commissioned an information technology strategy study with the objective of promoting the efficient performance of its statutory duties. The project is being implemented in phases and both the licensed banks and the regulatory authorities have demonstrated their appreciation of the benefits derivable from use of information technology.

    The main focus of this project will be on the fundamental policy issues, which the introduction of electronic money scheme throws up, adequate attention will also be devoted to prospects or control mechanism that has put in place to ensure effective management of electronic product vis-à-vis likely impact on the economy as a whole.


    1.4 Scope Of Study

    The scope of this project work is restricted to only the banks and their customer in Nigeria and between a company or fir operating on electronic banking and their customers.


    1.5 Limitation Of The Study

    Despite the research is carried out there are some limitation the researcher encounter such as:

    (i) Inadequate Time:

    There is a limited for the researcher to work his project considering the short semester of the school.

    (ii) Inadequate Respond

    Some bank does not disclose how they operate on electronic banking because it is a secret between them and their customer.

    (iii) Finance

    The researcher has limited money to carry out the research more effectively.

    (iv) Inadequate Material

    Because the project is a new development the material for the project is limited.


    1.6 Definition Of Terms

    1. What is pin? Personal identification number it is a device used to gain access to ones personal account.
    2. What are features of electronic banking? These are what differentiate electronic banking and the former banking transaction.
    3. What is prospect of electronic banking? This is the feature success or out come or the position of electronic banking.

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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    Defense Procedure for Banking and Finance Researchers


    In preparation for defending a project or seminar on Electronic Banking in Nigeria: Problems and Prospects, it is imperative that as a nursing student, you demonstrate comprehensive knowledge of your research. The defense process is structured to include presenting your work, answering questions, and illustrating its pertinence. Initially, provide a succinct yet thorough introduction to your research topic, emphasizing its importance and the objectives, ensuring that both the audience and the External Examiner can understand the scope of your study.


    Prior to your defense, be thoroughly acquainted with your research abstract and the critical elements of Chapter One, including motivation for embarking on this research, problem statement, objectives, and significance. In Chapter Two, be ready to cite at least two references from the literature review. For Chapter Three, you should be equipped to discuss the methodologies, tools, and techniques utilized. In Chapter Four, defend your research by justifying the findings and linking them to your research objectives.


    Conclude your defense by succinctly summarizing the study and offering insightful, evidence-based recommendations. A professional dress code, such as wearing a suit and tie, is vital to create a favorable impression and elevate your presentation.


    During the question and answer segment, the External Examiner may pose questions pertaining to your research. If confronted with a challenging or irrelevant question, respond diplomatically with, “Sorry, Sir/Madam, the question asked is beyond the scope of my study.” Whenever possible, direct your answers back to your research findings to reinforce your expertise.


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