Introduction
1.1 Background Of The Study
Hotel Industry is defined as the establishment responsible for provision of food, drinks and accommodation to guests who are willing to pay for services rendered to them and who are in the state to be received.
It occupies a significant place in industrial sector of Nigeria and the world at large. It provides job opportunity, foreign exchange as well as helping in the light of all these that every country likes to manage its hotel industry well to enhance the hotel development.
System of management can be simple or complex matters in this prevailing economic depression of our country.
In helping to develop hotel industries in Nigeria, government establishment catering schools. Commerce and tourism commission set up its standard, which every catering school must meet in terms of grading and classification. There are also designed courses for instructions in hotel industries both at local and international levels. All these were made to address the problem of hotel industries in the country. But despite all these, a lot of problems persisted.
There were cases of gross qualified personnel and poor human relations. As a result of these problems, government in its effort to encourage hotel development, decided in conjunction with National Board For Technical Education (NABTE). And International Training Fund (ITF), to encourage the introduction of hotel management courses at advance level. Despite these efforts by the government, it was discovered that these problems continued to exist. These therefore, form the basis for this study with a critical look at Modotels Hotel Limited Enugu.
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