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Positive and Negative Effects of Secretarial Practice in the Banking Sector
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Positive and Negative Effects of Secretarial Practice in the Banking Sector

This page presents an excerpt of the available research material, including the Preliminary Pages, Table of Contents, Abstract, Chapters One to Five, and References. It provides a comprehensive overview of the study, enhancing readability and accessibility for students, and researchers seeking complete material on the topic stated above.

ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Office Technology and Management (OTM) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Positive and Negative Effects of Secretarial Practice in the Banking Sector provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.



TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE

INTRODUCTION

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • ⋮
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    ABSTRACT

    This study was carried out mainly to identify the positive and negative effects of secretarial practice in the Banking sectors.

    This project is sectioned into five parts under which different steps will be taken to critically examine the topic under review.

    • Chapter One will include the background information of the study statement of the problem objective of the study, significance of the Hypothesis, scope of the study and limitation of the study.
    • Chapter Two, entails the literature review, which will widen the knowledge of individuals, the profession {secretary practice} and the person {secretary}. The positives and negative effects of the practice in the Banking sector.
    • The Third Chapter deals with the Research Methodology, which is an aid to the accomplishment of this project.
    • Lastly ,Chapter Five deal with summary of findings, conclusion will give brief information on all the chapter already shown that is, the place and the position of secretary in Zenith Bank {P L C, Ibadan}.

    CHAPTER ONE

    1.0 Introduction

    1.1 Background Information

    The origin of Secretarial profession ca be traced to the fifteenth century in the Roman Empire where a set of professionals, according to Klem (1968) “secretaries were made to record the secret deed of the church.

    Also, the word “secretary” is taken from the Latin word “secretaries” meaning “A notary scribe” scribes are professional letter writer and well known to be keeper of secrets.

    Therefore, the term secretarial practice combines all the duties performed and carried out in the administrative department of an organization ad all these duties can be performed by trained secretaries.

    Secretarial profession is for specialists who have undergone some special training in secretarial activities. It is a kind of profession that cannot be aduttered by some way-ward professionals and academician. It requires sound knowledge of shorthand writing, typing, knowledge of Reception and Telephoning activities, recording minutes of meetings, knowledge filling and indexing, Employer's correspondence and knowledge of Accounting.

    …

    CHAPTER TWO

    LITERATURE REVIEW

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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