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Sparklyn Positive and Negative Effects of Secretarial Practice in the Banking Sector
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Positive and Negative Effects of Secretarial Practice in the Banking Sector


This page presents an excerpt of the research material, providing a comprehensive overview of the study. It includes the Preliminary Pages, Table of Contents, Abstract, Chapters One to Five, and References, making it accessible and informative for students, researchers, and other readers interested in the topic of this study. Acknowledgement is also included, expressing gratitude to the individuals, institutions, and resources that contributed to the successful completion of the research, with materials and information sourced from the online platform sparklyn.com.ng, which provided valuable academic support.


PRELIMINARY PAGES

  • Title page
  • Approval page
  • Dedication
  • Acknowledgement
  • Table of Contents
  • Abstract

CHAPTER ONE

INTRODUCTION

  • 1.1 Introduction
  • 1.2 Background of Study
  • 1.3 Statement of the Problem
  • 1.4 Aim and Objective of the Study
  • 1.5 Research Questions
  • 1.6 Research Hypothesis
  • 1.7 Significance of Study
  • 1.8 Scope of Study
  • 1.9 Limitations of the Study
  • 1.10 Operational Definition of Terms

CHAPTER TWO

LITERATURE REVIEW

  • 2.1 Introduction
  • 2.2 Conceptual Review
  • 2.3 Theoretical Framework
  • 2.4 Empirical Studies
  • 2.5 Research Gaps
  • 2.6 Summary of Literature Review

CHAPTER THREE

RESEARCH METHODOLOGY

  • 3.1 Introduction
  • 3.2 Research Design
  • 3.3 Population of Study
  • 3.4 Sampling and Sampling Technique
  • 3.5 Validation of Research Instrument
  • 3.6 Method of Data Collection
  • 3.7 Method of Data Analysis
  • 3.8 Questionnaire Administration
  • 3.9 Ethical Consideration
  • 3.10 Statistical Analysis

CHAPTER FOUR

DATA ANALYSIS, RESULT AND DISCUSSION

  • 4.1 Introduction
  • 4.2 Presentation and Analysis of Data
  • 4.3 Re-statement of Research Questions
  • 4.4 Test of Hypotheses
  • 4.5 Discussion of Findings

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

  • 5.1 Introduction
  • 5.2 Summary of Findings
  • 5.3 Conclusion
  • 5.4 Recommendation
  • 5.5 Suggestion for Further Study

REFERENCES

APPENDIX A - “QUESTIONNAIRE”


ABSTRACT


This study was carried out mainly to identify the positive and negative effects of secretarial practice in the Banking sectors.

This project is sectioned into five parts under which different steps will be taken to critically examine the topic under review.

  • Chapter One will include the background information of the study statement of the problem objective of the study, significance of the Hypothesis, scope of the study and limitation of the study.
  • Chapter Two, entails the literature review, which will widen the knowledge of individuals, the profession {secretary practice} and the person {secretary}. The positives and negative effects of the practice in the Banking sector.
  • The Third Chapter deals with the Research Methodology, which is an aid to the accomplishment of this project.
  • Lastly ,Chapter Five deal with summary of findings, conclusion will give brief information on all the chapter already shown that is, the place and the position of secretary in Zenith Bank {P L C, Ibadan}.


1.0 Introduction

1.1 Background Information

The origin of Secretarial profession ca be traced to the fifteenth century in the Roman Empire where a set of professionals, according to Klem (1968) “secretaries were made to record the secret deed of the church.

Also, the word “secretary” is taken from the Latin word “secretaries” meaning “A notary scribe” scribes are professional letter writer and well known to be keeper of secrets.

Therefore, the term secretarial practice combines all the duties performed and carried out in the administrative department of an organization ad all these duties can be performed by trained secretaries.

Secretarial profession is for specialists who have undergone some special training in secretarial activities. It is a kind of profession that cannot be aduttered by some way-ward professionals and academician. It requires sound knowledge of shorthand writing, typing, knowledge of Reception and Telephoning activities, recording minutes of meetings, knowledge filling and indexing, Employer's correspondence and knowledge of Accounting.


CHAPTER TWO

LITERATURE REVIEW


2.1 Introduction

This chapter focuses on the review of related literature. A literature review presents current knowledge, as well as theoretical and methodological contributions, related to Positive and Negative Effects of Secretarial Practice in the Banking Sector. It documents the state of the art on the subject under study and provides a comprehensive survey of existing literature. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …


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