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The Influence of Stress on Work Behavior Among Nurses
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This research work titled "The Influence of Stress on Work Behavior Among Nurses" is dedicated to God for his enabling grace and to all computer enthusiasts who help to make life a pleasant experience.
I owe my indebtedness to my Supervisor (Name of your Supervisor), the Head of Department (Name of your HOD), the Lecturers in the department of Nursing (Science), Book Authors and Profound Scholars of existing/related research work for your moral support that facilitated the successful completion of my (Tertiary Institution level). I am grateful to God Almighty and my parent for their financial support in my career. I really appreciate you all for everything, Thank you very much.
PRESENTATION AND ANALYSIS OF DATA
SUMMARY, CONCLUSION, AND RECOMMENDATION
APPENDIX A - “QUESTIONNAIRE”
The study was carried out to investigate The Influence of Stress on Work Behavior Among Nurses. In achieving this aim, the following specific objectives were laid out to ascertain the causes of work stress among nurses and examine the effect of stress among nurses on the safety of patients Federal Medical Centre Abeokuta. Occupational stress can no longer be considered an occasional, personal problem to be remedied with palliatives. It is becoming an increasingly global phenomenon, affecting all categories of workers, all workplaces and all countries of which nurses of Federal Medical Centre Abeokuta are not exceptional. Data for the study was gathered from both primary and secondary sources. A sample size of 80 nurses was selected using systematic random sampling method. Empirical results from the data indicate that workload, Conflict among colleagues and supervisors are other major causes of stress in nurses at Federal Medical Centre Abeokuta. It was established from the research that stress affects output, quality of work which leads to client dissatisfaction of nurses. Therefore, stress has negative relation with the performance of nurses. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. Primary data were collected from the primary source which questionnaire was used as an instrument of data collection while secondary data were sources from textbooks, journals, newspapers and the internet were employed. The data were presented on a frequency distribution table and analyzed using simple percentage. This study is very important to medical directors because it elucidates some of the factors that are responsible for the poor performances of Nurses in hospital. The relationship between stress and the work behavior among nurses is well examined. Long working hours is one of the causes of work stress among nurses and its impacts on the productivity of nurses are well investigated.
Job related stress is a widespread problem across industry, but it is endemic in the human services where nurses form the largest group (Schaufeli and Greenglass, 2001). Nursing by its nature is subjected to a high degree of stress. Each day the nurse deals with grief, stark suffering, and death as few other people do. A lot of tasks are boring and unrewarding. Some are distasteful, normal standards, even disgusting, degrading and frightening (Sarafino, 2002). Stress defined in terms of external, usually physical, forces acting on an individual. Stress is caused by stressors, which are events that create a state of disequilibrium within an individual. Many employees may suffer from anxiety disorders or stress-related illnesses (Ritchie et al. 2009).
As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Research hypothesis and questions, Limitation of the study and Definition of technical terms.
Every work environment especially within a hospital setup needs to be conducive, friendly and stress free to promote quality care and wellbeing of health care workers whose job demands are increasing day by day. This is as a result of advancement in technology and patient's demand for quality in response to increasing health care cost. Stress is considered a normal part of life which is necessary occasionally as a push to increasing functional capacity, but when it is experienced over a prolonged period it becomes detrimental to health leading to a decline in productivity ( Salleh, M.R., 2008).
Stress can be defined as a particular relationship between the person and the environment that is assessed by the person as taxing or exceeding his or her resources and endangering his or her well-being (Irving, J.A. et al., 2009). Stress on its own does not have any damaging effect on an individual; however individuals' assessment of an event, their perceptions and interpretations give meaning and their coping ability determines whether events are viewed as threatening or positive. Personality traits also influence individual reaction to stress because what may be strenuous to one person may be stimulating to another (Robinson, M. D. et al., 2011).
As far back as the mid-1950s, stress was regarded as an occupational hazard and occupational stress cited as a significant health problem (Jennings, B.M., 2009) while in the 1960s, patient's care, decision making, taking responsibility, and change were identified as sources of anxiety among nurses which predisposed them to work stress (Menzies, 1960). Nurse's role has long been regarded as stress-filled based upon the physical labor, human suffering, work hours, staffing, and interpersonal relationships that are central to what the work nurses do (Lukpata, F. E. et al., 2013).
This stressful nature of nursing can ultimately lead to job dissatisfaction and burnout (Arafa, M.A., 2003). This statement is in line with some studies which conclude that the provision of health care services is demanding both physically and psychologically ( Ilhan, M.N., 2005). Nursing occupies a conspicuous position among the professions that have been identified as the most stressful worldwide as nurses relate with humans mostly in times of pain, suffering and death (Lukpata, F .E. et al., 2013).
Nurses work tirelessly rendering care to critically and chronically ill patients who are between life and death in an environment where there is lack of tolerance for error (Rowe, J., 2003), all these can exert intense psychological and physical pressures on the health care giver leading to stress or burn out syndrome.
Among health care professionals, nurses have been found to be most prone to burnout (Abushaikha, L. and Saca-Hazboun, H., 2009). This is more so because nurses are expected to deliver humane, empathetic, culturally sensitive, proficient and moral care, in working environments with limited resources, reduced supply of nurses and increasing responsibilities. Such imbalance between providing high quality care within an environment of limited resources leads to stress (Khamisa, N., 2015).
Therefore, in Federal Medical Centre Abeokuta where the research was carried out, the activities that was conducted is to know the The Influence of Stress on Work Behavior Among Nurses.
Investigation revealed that job satisfaction and burnout among health care providers are important issues since they affect turnover rates, staff retention and ultimately the quality of patient care (Atencio, 2003). Burnout has been defined as “a syndrome of physical and emotional exhaustion, involving the development of stress which can lead to the development of negative self-concept, negative job attitudes and loss of concern for clients”. Burnout has also been associated with high employment turnover, excessive absenteeism, negative job attitudes, low morale and a reduction in willingness to help others (Abushaikha, L. and Saca-Hazboun, H., 2009).
The way that an individual views and processes stress determines how much stress is felt and how close the person is to burnout. Perceptions of job stress and burnout are not just a product of work conditions because not all workers, exposed to the same conditions, develop burnout or perceive stress (Robinson, M. D. et al., 2011).
An individual can be exposed to few stressors but be unable to process the stress well and thus experience burnout. Another person, however, can be exposed to a significant amount of stressors, but process each well, and avoid burnout. How close a person is to a state of burnout is greatly dependent on individual differences (Truby, B., 2009)
According to psychological theories, stress is determined by the balance between the perceived demands from the environment and the individual's resources to meet those demands (Ursin, H. and Eriksen, H.R., 2004)
The International Council of Nurses (ICN) (2008) declares that nurses, doctors, and laboratory technicians experience the highest job related stress with 45 percent reporting that their jobs are quite or extremely stressful. Likewise, the International Labour Organization has identified nursing as an industry with relatively. These problems make it necessary to examine The Influence of Stress on Work Behavior Among Nurses in Federal Medical Centre Abeokuta.
The main aim of this study is to investigate The Influence of Stress on Work Behavior Among Nurses in Federal Medical Centre Abeokuta. In achieving this aim, the following specific objectives were laid out as follows:
The study came up with research questions so as to be able to ascertain the above stated objectives. The specific research questions for the study are stated below as follows:
This study is very important to medical directors because it elucidates some of the factors that are responsible for the poor performances of Nurses in hospital. The relationship between stress and the work behavior among nurses is well examined. Long working hours is one of the causes of work stress among nurses and its impacts on the productivity of nurses are well investigated.
This study also examines the ways of reducing work stress among nurses in hospital. If these measures are implemented, it will have impact on improving the safety of patients. Nurses who are stressed tend to be aggressive on patients and this affects the recuperation of patients.
This study will be of immense benefit to other researchers who intend to know more on this study and can also be used by non-researchers to build more on their research work. This study contributes to knowledge and could serve as a guide for other study.
The scope of this study restricted to examining The Influence of Stress on Work Behavior Among Nurses in federal medical centre Abeokuta.
During the course of this study, many things militated against its completion, some of which are:
Stress: Is a state of mental or emotional strain or tension resulting from adverse or demanding circumstances.
This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the …