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The Role of State Civil Service Commission in the Management of Human Resources in Government Agencies

The Role of State Civil Service Commission in the Management of Human Resources in Government Agencies

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DEDICATION

This research material, titled “The Role of State Civil Service Commission in the Management of Human Resources in Government Agencies” is dedicated to God for His boundless grace and guidance. It is also a tribute to all computer enthusiasts whose contributions made my research journey smoother and enriched my documentation process, making the experience truly fulfilling.



ACKNOWLEDGEMENT

I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Human Resource Management (HRM) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on The Role of State Civil Service Commission in the Management of Human Resources in Government Agencies provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.



TABLE OF CONTENTS

PRELIMINARY PAGES

CHAPTER ONE

INTRODUCTION

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • ⋮
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


    The Role of State Civil Service Commission in the Management of Human Resources in Government Agencies

    CHAPTER ONE

    1.0 Introduction

    1.1 Background To The Study

    According to the World Book Encyclopedia (2004), Civil Service is viewed as those people employed by the state to manage the activity of the public service of a country .The civil service is bureaucratic in nature and overseed by a commission referred to as the civil service commission. The civil service commission serves as a regulatory body to the civil service which handles the human resource management function. Human resources management involves the planning, managing and implementation of all recruitmentment selection, training, development and maintenance of the personnel of the civil service of the state. (Shumen, 2009). The objective of HRM is to effective deploy and utilize the human resource to meet the organizational strategy as well meet the needs of its personnel (Shumen, 2009). Therefore the research seeks to investigate the role of the state civil service commission in the management of human resources in government agencies with a case study of selected ministry in ebonyi state.

    Statement of the Problem The civil service commission serves as a regulatory body to the civil service which handles the human resource management function. Human resources management involves the planning, managing and implementation of all recruitmentment selection, training, development and maintenance of the personnel of the civil service of the state. (Shumen, 2009) The evolution of HRM in the civil service implies the application of a more flexible pattern of human resources management center on individual competence and strategic relevance to the goal and objective of the service. Consequently many state civil service have undergone reform geared at eliminating the strict bureaucratic nature of the civil service which however has suffered many setbacks. (Anazodo, Okoye & Chukwuemek, 2012)

    1.2 Statement Of The Problem

    The civil service commission serves as a regulatory body to the civil service which handles the human resource management function. Human resources management involves the planning, managing and implementation of all recruitmentment selection, training, development and maintenance of the personnel of the civil service of the state. (Shumen, 2009) The evolution of HRM in the civil service implies the application of a more flexible pattern of human resources management centered on individual competence and strategic relevance to the goal and objective of the service. Consequently many state civil service have undergone reform geared at eliminating the strict bureaucratic nature of the civil service which however has suffered many setbacks. (Anazodo, Okoye & Chukwuemek, 2012)

    1.3 Objectives Of The Study

    To determine the role of state civil service commission in the management of human resources in government agencies with a case study of selected ministry in Ebonyi state

    1.4 Research Questions

    1. What is the role of the state civil service commission in the management of human resources in government agencies
    2. What is the level of efficiency of the role of the Ebonyi state civil service commission in selected ministry in Ebonyi state.

    1.5 Significance Of The Study

    The study is particularly important in View of the significance of human resources in attaining the goals and objective of the organization. Consequently the study shall elucidate on the role of the civil service commission in the management of human resources in government agencies

    The study shall also serve as a valuable source of information

    1.6 Research Hypothesis

    Ho The level of efficiency of the role of ebonyi state civil service commission in human resource management in selected ministry in ebonyi state is low

    Hi The level of efficiency of the role of ebonyi state civil service commission in human resource management in selected ministry in ebonyi state is high.

    1.7 Scope Of The Study

    The study focuses on the appraisal of the role of state civil service commission in the management of human resources in government agencies with a case study of selected ministry in Ebonyi state

    1.8 Limitations Of The Study

    The study was confronted with some constraint which included the logistics and geographical factors.

    1.9 Definition Of Terms

    Civil Servant Defined

    A Civil servant is a person employed under the civil service of the state

    Civil Service Rules Defined

    Civil Service Rules refers to the regulations and rules which defines the conduct of the civil servant.

    Human Resources Management Defined

    Human resources management involves the planning, managing and implementation of all recruitmentment selection, training, development and maintenance of the personnel of the civil service of the state. (Shumen, 2009). The objective of HRM is to effective deploy and utilize the human resource to meet the organizational strategy as well meet the needs of its personnel (Shumen, 2009).

    Civil Service Defined

    Civil Service is viewed as those people employed by the state to manage the activity of the public service of a country .The civil service is bureaucratic in nature and overseed by a commission referred to as the civil service commission. The civil service commission serves as a regulatory body to the civil service which handles the human resource management function…

    …

    CHAPTER TWO

    2.0 Literature Review

    2.1 Introduction

    This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …

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