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I am profoundly grateful to everyone who contributed to the successful completion of this project. I am especially grateful to my Supervisor (Name), the Head of Department (Name), and the Lecturers in the Department of Office Technology and Management (OTM) for their invaluable guidance and support. I also acknowledge the contributions of authors and scholars whose works on Appraisal of the Contributions of Modern Communication Equipment to Job Performance of Secretaries in Selected Business Organizations provided essential insights. Special thanks go to my study area (and any funding organizations, if applicable) for their financial assistance. I am equally thankful to stakeholders, including mentors, teachers, and colleagues, for their encouragement and support. Finally, I deeply appreciate my family and friends for their patience and unwavering support throughout this journey. Your contributions have been instrumental in making this research a reality.
PRELIMINARY PAGES
CHAPTER ONE
INTRODUCTION
- 1.1 Introduction
- 1.2 Background …
- ⋮
CHAPTER TWO
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
The rapid growth in information technology and the recognition of the modern world gave rise to the introduction of modern communication equipment. Office work is becoming more complex and businesses have become too demanding in nature. As inventions of new sophisticated devices are coming out every day and new business opportunities are being generated everyday for the secretary who has a vital role to play in both managerial and administrative aspect of the organization, there arises the need for the secretary to be versatile in using the different office equipment being invented to aid business operations.
Financial institutions such as banks require modern communication equipment to aid their operations and overcome the activities of fraudsters. There is hardly any business that does not deal with information/correspondences which need to be processed and transmitted through modern communication equipment to those who has need of it, before it can be meaningful. It therefore, becomes necessary and important for the secretary to possess the skills and knowledge needed to use these equipments profitably.
This research work is necessary in the above mentioned areas and also in other areas as the findings would bring to limelight the contributions and challenges, problems and benefits that the society, organizations, and individuals stand to gain by using this equipment in carrying out their operations. This study also examines how organizations, individuals and the society is affected by modern communication equipment as well as the various skills needed by the secretary to operate them and to cope with the challenges, and the also proffer possible ways to alleviate the problems.
1.1 Introduction
… As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the aim and objectives of the study. Others are significance of the study, scope of work, Research hypothesis and questions, limitation of the study and definition of terms.…
This chapter focuses on the review of related literature. A literature review includes the current knowledge as well as theoretical and methodological contributions to a particular topic. It documents the state of the art with respect to the topic you are writing. It surveys the literature in the topic selected. In this research work the literature review includes the conceputal review, theoretical framework, the review of related literature …
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